Reviews
Mark & Adam were execellent to work with at BMW of
Mark & Adam were execellent to work with at BMW of Seattle. They found me the perfect IX M70i and BMW M2 right off the shipping trailer and got me out the door efficiently. Andy the Finance manager was also straight to the point and effective. No up-selling on anything I needed but was able to get me lease protection at a fantastic price.
Mark & Adam were execellent to work with at BMW of
Mark & Adam were execellent to work with at BMW of Seattle. They found me the perfect IX M70i and BMW M2 right off the shipping trailer and got me out the door efficiently. Andy the Finance manager was also straight to the point and effective. No up-selling on anything I needed but was able to get me lease protection at a fantastic price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'mthrilled to hear that you had an excellent experience working with us at BMW Seattle. It’s great to know that you found the perfect iX M70i and BMW M2, and that we made the process efficient for you. I appreciate your feedback, and we look forward to serving you again in the future! Enjoy your new vehicles! Sincerely, Adam Newbold | General Sales Manager
Pleasant, efficient adviser and receptionist, work done
Pleasant, efficient adviser and receptionist, work done well and on time, good communication, loaner car supplied.
Pleasant, efficient adviser and receptionist, work done
Pleasant, efficient adviser and receptionist, work done well and on time, good communication, loaner car supplied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Ann! I am thrilled to hear that you had a pleasant experience with our team at BMW Seattle. It's great to know that the communication was effective, the work was completed on time, and that you were satisfied with the loaner car. We appreciate your feedback and hope to see you again soon! Sincerely, Tony Watkins | Service Manager
Riley was great to work with!
Riley was great to work with! He was friendly and responsive, efficient check in and check out process, timely updates on maintenance work and recommendations.
Riley was great to work with!
Riley was great to work with! He was friendly and responsive, efficient check in and check out process, timely updates on maintenance work and recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you had a great experience working with Riley at BMW Seattle. We pride ourselves on providing friendly and efficient service, and it’s fantastic to know that we met your expectations with timely updates on your maintenance work. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
The service team made it easy to drop off and pick up my
The service team made it easy to drop off and pick up my vehicle. I really appreciated the Uber voucher.
The service team made it easy to drop off and pick up my
The service team made it easy to drop off and pick up my vehicle. I really appreciated the Uber voucher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that our service team made your drop-off and pick-up experience seamless and that you appreciated the Uber voucher. We strive to provide exceptional service at BMW Seattle, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Riley was a great ally and extremely communicative,
Riley was a great ally and extremely communicative, keeping me up to speed with the progress of my vehicle
Riley was a great ally and extremely communicative,
Riley was a great ally and extremely communicative, keeping me up to speed with the progress of my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I am glad to hear that Riley provided excellent communication during your vehicle's service. At BMW Seattle, we strive to keep our customers informed every step of the way. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager
Efficient, friendly, always helpful in arranging for a
Efficient, friendly, always helpful in arranging for a loaner car. I’ve always enjoyed driving a bmw
Efficient, friendly, always helpful in arranging for a
Efficient, friendly, always helpful in arranging for a loaner car. I’ve always enjoyed driving a bmw
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Melinda! I am thrilled to hear that you found our team at BMW Seattle to be efficient and friendly, and that you appreciate our loaner car arrangements. It's great to know you enjoy driving a BMW! We look forward to assisting you again in the future. Safe travels! Sincerely, Tony Watkins | Service Manager
Trevor was terrific!
Trevor was terrific! He listened to my concerns and was helpful in accessing my extended warranty. I will definitey be back in the future.
Trevor was terrific!
Trevor was terrific! He listened to my concerns and was helpful in accessing my extended warranty. I will definitey be back in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that Trevor provided you with exceptional service and helped you with your extended warranty. We truly appreciate your feedback and look forward to welcoming you back to BMW Seattle in the future! Sincerely, Tony Watkins | Service Manager
The service dept went out of their way to finish with my
The service dept went out of their way to finish with my and had a loan car ready for me.
The service dept went out of their way to finish with my
The service dept went out of their way to finish with my and had a loan car ready for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that our service department went above and beyond for you and had a loan car ready. At BMW Seattle, we strive to provide excellent service and we’re glad you experienced that. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Very knowledgeable, helpful, great environment to wait
Very knowledgeable, helpful, great environment to wait for service and frequent updates. We Love It!
Very knowledgeable, helpful, great environment to wait
Very knowledgeable, helpful, great environment to wait for service and frequent updates. We Love It!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you found our team knowledgeable and helpful, and that you enjoyed the environment at BMW Seattle. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
Went in for routine maintenance.
Went in for routine maintenance. Communication from the service team was very good throughout the process. Was able to get a loaner due to a recall being performed and that process was very smooth.
Went in for routine maintenance.
Went in for routine maintenance. Communication from the service team was very good throughout the process. Was able to get a loaner due to a recall being performed and that process was very smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair