Reviews
The service team was prompt and responsive.
The service team was prompt and responsive. They also went above and beyond for an issue I had upon returning the loaner car.
The service team was prompt and responsive.
The service team was prompt and responsive. They also went above and beyond for an issue I had upon returning the loaner car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Heatherty! I’m thrilled to hear that our service team at BMW Seattle was prompt and responsive and that they went above and beyond to assist you with your loaner car issue. I truly appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager
I like this dealership because of Andrew the wonderful
I like this dealership because of Andrew the wonderful service representative. I will say that there were some hiccups with my service but he made it an overall pleasant experience.
I like this dealership because of Andrew the wonderful
I like this dealership because of Andrew the wonderful service representative. I will say that there were some hiccups with my service but he made it an overall pleasant experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Sheila! I’m glad to hear that Andrew was able to provide you with wonderful service and help make your experience at BMW Seattle a pleasant one. I appreciate your understanding regarding the hiccups you encountered, and your insights will help us continue to improve. Please feel free to reach out if you have any further concerns or if there's anything we can assist you with in the future. Looking forward to seeing you again! Sincerely, Tony Watkins | Service Manager
Nathan was a the best service advisor, always keeping me
Nathan was a the best service advisor, always keeping me updated on progress and timeline when my car will be ready .
Nathan was a the best service advisor, always keeping me
Nathan was a the best service advisor, always keeping me updated on progress and timeline when my car will be ready .
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear about your positive experience with Nathan at BMW Seattle. It's great to know that he kept you updated on your car's progress. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager
Professional, customer oriented, results focused and
Professional, customer oriented, results focused and friendly staff. I had been planning my most recent visit, which involved quite a bit of labor, for about a year since my previous usual scheduled maintenance- Andrew Massart helped me out with the project. Bottom line- I’m satisfied!
Professional, customer oriented, results focused and
Professional, customer oriented, results focused and friendly staff. I had been planning my most recent visit, which involved quite a bit of labor, for about a year since my previous usual scheduled maintenance- Andrew Massart helped me out with the project. Bottom line- I’m satisfied!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Harry, for your wonderful review! I’m thrilled to hear that you had a positive experience at BMW Seattle and that Andrew was able to assist you with your maintenance needs. I appreciate your kind words about our staff and their dedication to customer service. We look forward to seeing you again for your next visit! Safe driving! Sincerely, Tony Watkins | Service Manager
Efficient service check-in.
Efficient service check-in. Reasonable wait time. Wi-fi and free drinks available while waiting.
Efficient service check-in.
Efficient service check-in. Reasonable wait time. Wi-fi and free drinks available while waiting.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Rob! I'm thrilled to hear that you had an efficient service check-in and enjoyed the amenities we offer at BMW Seattle. I appreciate your feedback and we look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
The dealership has a family owned fillto it.
The dealership has a family owned fillto it. They treat you with respect and honesty.
The dealership has a family owned fillto it.
The dealership has a family owned fillto it. They treat you with respect and honesty.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that you felt the family-owned atmosphere at BMW Seattle, along with the respect and honesty from our team. I truly appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager
Outstandingly friendly Service Representative and
Outstandingly friendly Service Representative and service was completed in a timely manner. We have always appreciated Seattle BMW.
Outstandingly friendly Service Representative and
Outstandingly friendly Service Representative and service was completed in a timely manner. We have always appreciated Seattle BMW.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Noel! I’m thrilled to hear that you had an outstanding experience with our service representative and that your service was completed in a timely manner. Your appreciation for BMW Seattle means a lot to us. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager
Despite not have the best service department and most
Despite not have the best service department and most refreshed layout, they've done a fast better job at serving my needs than the Eastside alternative.
Despite not have the best service department and most
Despite not have the best service department and most refreshed layout, they've done a fast better job at serving my needs than the Eastside alternative.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback! I’m glad to hear that you feel BMW Seattle has met your needs effectively. I appreciate your insight regarding our service department and layout, as it helps us continuously improve. We look forward to serving you again and hope to exceed your expectations even further in the future! Sincerely, Tony Watkins | Service Manager
Quick, easy, and convenient.
Quick, easy, and convenient. Wish they were a little cheaper, but that's the downside of living in Seattle
Quick, easy, and convenient.
Quick, easy, and convenient. Wish they were a little cheaper, but that's the downside of living in Seattle
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I appreciate your feedback and am glad to hear that you found your experience with BMW Seattle quick, easy, and convenient. We strive to provide the best service possible, even in the unique market of Seattle. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager
Fast, responsive and honest.
Fast, responsive and honest. I trust that if I go there, I’ll get the help I need for a reasonable price
Fast, responsive and honest.
Fast, responsive and honest. I trust that if I go there, I’ll get the help I need for a reasonable price
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Chris! I’m glad to hear that you found BMW Seattle to be fast, responsive, and honest. Your trust in us means a lot, and we're dedicated to providing the help you need at a reasonable price. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager