Reviews
Love BMWs however, I took my car in for check up and "free" oil change, it cost me over 1K to address all the upkeep it needed.
Love BMWs however, I took my car in for check up and "free" oil change, it cost me over 1K to address all the upkeep it needed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I appreciate your love for BMWs and understand that maintenance costs can sometimes be unexpected. At BMW Seattle, we strive to provide thorough and transparent service. If you have further questions or would like to discuss your experience in detail, please feel free to reach out to us. We value your input and hope to assist you again in the future. Sincerely, Tony Watkins | Service Manager
I purchased my vehicle from this dealership but have also continued to get my service from here - Joshua Logan whom I worked with at my last service was a pleasure to work with keeping me informed throughout the process.
I purchased my vehicle from this dealership but have also continued to get my service from here - Joshua Logan whom I worked with at my last service was a pleasure to work with keeping me informed throughout the process.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving such a thoughtful note about your visit, LeAnn! I’m delighted to hear that you had a great experience with Joshua during your service at BMW Seattle. We strive to keep our customers informed and satisfied, and it's fantastic to know that Joshua made a positive impact. We look forward to seeing you again for your future service needs! Sincerely, Tony Watkins | Service Manager
great, good service and Alvaro was excellent. Thank you and God bless you all and Happy Easter!
great, good service and Alvaro was excellent. Thank you and God bless you all and Happy Easter!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Grateful for such a lovely review, Pablo! I’m delighted to hear you had a great experience with Alvaro. Your kind words mean a lot to us at BMW Seattle. We look forward to serving you again in the future. Have a wonderful Easter! Sincerely, Tony Watkins | Service Manager
Andrew Massart is always great to work with. Service and process is quick and efficient. Communication is great. I will always recommend BMW Seattle to friends and family.
Andrew Massart is always great to work with. Service and process is quick and efficient. Communication is great. I will always recommend BMW Seattle to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Stephanie! I’m thrilled to hear that Andrew provided you with great service and that you found our process efficient and communication effective. I truly appreciate your recommendation to friends and family. We look forward to welcoming you back to BMW Seattle in the future! Sincerely, Tony Watkins | Service Manager
I always get my car serviced ad BMW Seattle. Josh is knowledgable and was able to help me get everything done exceptionally fast.
I always get my car serviced ad BMW Seattle. Josh is knowledgable and was able to help me get everything done exceptionally fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Claudio! I’m happy to hear that you consistently choose BMW Seattle for your service needs and that Josh provided you with knowledgeable and efficient assistance. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Great service and easy to work with, they apply coupons automatically. Been working with them for years and it’s always great
Great service and easy to work with, they apply coupons automatically. Been working with them for years and it’s always great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I truly appreciate your loyalty to BMW Seattle over the years. It's wonderful to hear that you find our service to be great and that the coupon application process is convenient for you. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager
The team at BMW Seattle is always amazing. They fix everything on the first visit and earlier than promised. The people are great and have been taking care of my BMW’s for a very long time.
The team at BMW Seattle is always amazing. They fix everything on the first visit and earlier than promised. The people are great and have been taking care of my BMW’s for a very long time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you consistently have a great experience with us at BMW Seattle. We pride ourselves on providing excellent service and ensuring your BMW is taken care of efficiently. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Tony Watkins | Service Manager
Service Advisor Andrew Massart is the sole reason I always have my car serviced at BMW Seattle. He provides exceptional, trusted service each and every time! I highly recommend him.
Service Advisor Andrew Massart is the sole reason I always have my car serviced at BMW Seattle. He provides exceptional, trusted service each and every time! I highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Ben! I’m thrilled to hear that Andrew has consistently provided you with exceptional service at BMW Seattle. Your recommendation means a lot to us, and we look forward to assisting you with your car in the future. Don't hesitate to visit us again! Sincerely, Tony Watkins | Service Manager
I have bought cars, parts and service from this dealership since 1974 since it was owned by Phil Smart Sr. From top to bottom, the Team makes every effort to provide timely and quality products and service. Thank You. PS Sorry to have lost Travis a while back.
I have bought cars, parts and service from this dealership since 1974 since it was owned by Phil Smart Sr. From top to bottom, the Team makes every effort to provide timely and quality products and service. Thank You. PS Sorry to have lost Travis a while back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your heartfelt review! I truly appreciate your loyalty to BMW Seattle since 1974 and am glad to hear that our efforts have consistently met your expectations for quality products and service. I understand it can be tough to see familiar faces go, and I appreciate your kind words about Travis. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager
After some trouble with my old car over the years, it was great to see that the crew remembered that and tried to help me beyond the fact that some parts were discontinued. I could tell they knew my electric problems were strange but real and I appreciate that. Thank you!
After some trouble with my old car over the years, it was great to see that the crew remembered that and tried to help me beyond the fact that some parts were discontinued. I could tell they knew my electric problems were strange but real and I appreciate that. Thank you!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I appreciate your feedback and am glad to hear that our staff at BMW Seattle was able to assist you with your electric issues, even with the challenges of discontinued parts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team looks forward to the chance to deliver an improved experience next time! Sincerely, Tony Watkins | Service Manager