Reviews
The service team made it easy to drop off and pick up my
The service team made it easy to drop off and pick up my vehicle. I really appreciated the Uber voucher.
The service team made it easy to drop off and pick up my
The service team made it easy to drop off and pick up my vehicle. I really appreciated the Uber voucher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that our service team made your drop-off and pick-up experience seamless and that you appreciated the Uber voucher. We strive to provide exceptional service at BMW Seattle, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Riley was a great ally and extremely communicative,
Riley was a great ally and extremely communicative, keeping me up to speed with the progress of my vehicle
Riley was a great ally and extremely communicative,
Riley was a great ally and extremely communicative, keeping me up to speed with the progress of my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I am glad to hear that Riley provided excellent communication during your vehicle's service. At BMW Seattle, we strive to keep our customers informed every step of the way. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager
Efficient, friendly, always helpful in arranging for a
Efficient, friendly, always helpful in arranging for a loaner car. I’ve always enjoyed driving a bmw
Efficient, friendly, always helpful in arranging for a
Efficient, friendly, always helpful in arranging for a loaner car. I’ve always enjoyed driving a bmw
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Melinda! I am thrilled to hear that you found our team at BMW Seattle to be efficient and friendly, and that you appreciate our loaner car arrangements. It's great to know you enjoy driving a BMW! We look forward to assisting you again in the future. Safe travels! Sincerely, Tony Watkins | Service Manager
Trevor was terrific!
Trevor was terrific! He listened to my concerns and was helpful in accessing my extended warranty. I will definitey be back in the future.
Trevor was terrific!
Trevor was terrific! He listened to my concerns and was helpful in accessing my extended warranty. I will definitey be back in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that Trevor provided you with exceptional service and helped you with your extended warranty. We truly appreciate your feedback and look forward to welcoming you back to BMW Seattle in the future! Sincerely, Tony Watkins | Service Manager
The service dept went out of their way to finish with my
The service dept went out of their way to finish with my and had a loan car ready for me.
The service dept went out of their way to finish with my
The service dept went out of their way to finish with my and had a loan car ready for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that our service department went above and beyond for you and had a loan car ready. At BMW Seattle, we strive to provide excellent service and we’re glad you experienced that. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Very knowledgeable, helpful, great environment to wait
Very knowledgeable, helpful, great environment to wait for service and frequent updates. We Love It!
Very knowledgeable, helpful, great environment to wait
Very knowledgeable, helpful, great environment to wait for service and frequent updates. We Love It!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you found our team knowledgeable and helpful, and that you enjoyed the environment at BMW Seattle. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
Went in for routine maintenance.
Went in for routine maintenance. Communication from the service team was very good throughout the process. Was able to get a loaner due to a recall being performed and that process was very smooth.
Went in for routine maintenance.
Went in for routine maintenance. Communication from the service team was very good throughout the process. Was able to get a loaner due to a recall being performed and that process was very smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive and adaptable to customer needs where a low
Attentive and adaptable to customer needs where a low mileage vehicle needed its initial service.
Attentive and adaptable to customer needs where a low
Attentive and adaptable to customer needs where a low mileage vehicle needed its initial service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your encouraging words! I'm excited to hear that you found our team at BMW Seattle attentive and adaptable to your needs. It's important to us that all our customers receive the best service, especially for their low mileage vehicles. I truly appreciate your feedback, and our team hopes to assist you again in the future! Sincerely, Tony Watkins | Service Manager
I've had only good experiences with the service
I've had only good experiences with the service department. Nik Zeynalnia has taken good care of me.
I've had only good experiences with the service
I've had only good experiences with the service department. Nik Zeynalnia has taken good care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jerry! We're glad to hear that you've had great experiences with our service department and that Nik has taken excellent care of you. We appreciate your trust in BMW Seattle and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
I have been going to the BMW Seattle dealership for a
I have been going to the BMW Seattle dealership for a number of years and have been very happy with the service there. It’s easy to get to and everyone is very friendly.
I have been going to the BMW Seattle dealership for a
I have been going to the BMW Seattle dealership for a number of years and have been very happy with the service there. It’s easy to get to and everyone is very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Andrea! I truly appreciate your loyalty to BMW Seattle over the years. It’s wonderful to hear that you’ve been happy with our service and that our team has made your visits enjoyable. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager