Reviews
Customers service is very great, after the service done,
Customers service is very great, after the service done, I received a video explaining about my car service. Waiting time is reasonable, will come back for service need.
Customers service is very great, after the service done,
Customers service is very great, after the service done, I received a video explaining about my car service. Waiting time is reasonable, will come back for service need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving such supportive feedback, Ricky! I'm glad to hear that you had a great experience with our customer service at BMW Seattle. It's fantastic that you appreciated the video explanation of your car service and found the waiting time reasonable. We look forward to welcoming you back for your next service need! Sincerely, Tony Watkins Service Manager
Alvaro is extremely helpful.
Alvaro is extremely helpful. He communicates the options clearly and makes useful recommendations regarding the service needs of your car while keeping in mind the practical budgetary restraints.
Alvaro is extremely helpful.
Alvaro is extremely helpful. He communicates the options clearly and makes useful recommendations regarding the service needs of your car while keeping in mind the practical budgetary restraints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write such a great review, Jeremy! I'm delighted to hear that Alvaro provided you with clear communication and helpful recommendations regarding your car's service needs. At BMW Seattle, we strive to offer the best service while considering our customers' budgets. I truly appreciate your feedback, and our team looks forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager
If you are going in for service, ask for Joshua Logan,
If you are going in for service, ask for Joshua Logan, he’s awesome and will get you sorted out !
If you are going in for service, ask for Joshua Logan,
If you are going in for service, ask for Joshua Logan, he’s awesome and will get you sorted out !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Joshua at BMW Seattle. He is indeed dedicated to providing excellent service. We look forward to seeing you again for your next visit! Sincerely, Tony Watkins | Service Manager
Josh was great to work with for the service and detailing
Josh was great to work with for the service and detailing of my vehicle. Highly recommended.
Josh was great to work with for the service and detailing
Josh was great to work with for the service and detailing of my vehicle. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cara! I appreciate your kind words about Josh and am thrilled to hear you had a great experience with the service and detailing of your vehicle at BMW Seattle. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager
Great service with Nathan He's so knowledgeable and has
Great service with Nathan He's so knowledgeable and has a wonderful way with clients!
Great service with Nathan He's so knowledgeable and has
Great service with Nathan He's so knowledgeable and has a wonderful way with clients!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cyndee! We truly appreciate your kind words about Nathan and the great service you received at BMW Seattle. It's always wonderful to hear that our team is making a positive impact. We look forward to welcoming you back soon! Sincerely, London Agrawal | General Manager
Mark & Adam were execellent to work with at BMW of
Mark & Adam were execellent to work with at BMW of Seattle. They found me the perfect IX M70i and BMW M2 right off the shipping trailer and got me out the door efficiently. Andy the Finance manager was also straight to the point and effective. No up-selling on anything I needed but was able to get me lease protection at a fantastic price.
Mark & Adam were execellent to work with at BMW of
Mark & Adam were execellent to work with at BMW of Seattle. They found me the perfect IX M70i and BMW M2 right off the shipping trailer and got me out the door efficiently. Andy the Finance manager was also straight to the point and effective. No up-selling on anything I needed but was able to get me lease protection at a fantastic price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'mthrilled to hear that you had an excellent experience working with us at BMW Seattle. It’s great to know that you found the perfect iX M70i and BMW M2, and that we made the process efficient for you. I appreciate your feedback, and we look forward to serving you again in the future! Enjoy your new vehicles! Sincerely, Adam Newbold | General Sales Manager
Pleasant, efficient adviser and receptionist, work done
Pleasant, efficient adviser and receptionist, work done well and on time, good communication, loaner car supplied.
Pleasant, efficient adviser and receptionist, work done
Pleasant, efficient adviser and receptionist, work done well and on time, good communication, loaner car supplied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Ann! I am thrilled to hear that you had a pleasant experience with our team at BMW Seattle. It's great to know that the communication was effective, the work was completed on time, and that you were satisfied with the loaner car. We appreciate your feedback and hope to see you again soon! Sincerely, Tony Watkins | Service Manager
Riley was great to work with!
Riley was great to work with! He was friendly and responsive, efficient check in and check out process, timely updates on maintenance work and recommendations.
Riley was great to work with!
Riley was great to work with! He was friendly and responsive, efficient check in and check out process, timely updates on maintenance work and recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you had a great experience working with Riley at BMW Seattle. We pride ourselves on providing friendly and efficient service, and it’s fantastic to know that we met your expectations with timely updates on your maintenance work. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
The service team made it easy to drop off and pick up my
The service team made it easy to drop off and pick up my vehicle. I really appreciated the Uber voucher.
The service team made it easy to drop off and pick up my
The service team made it easy to drop off and pick up my vehicle. I really appreciated the Uber voucher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that our service team made your drop-off and pick-up experience seamless and that you appreciated the Uber voucher. We strive to provide exceptional service at BMW Seattle, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Riley was a great ally and extremely communicative,
Riley was a great ally and extremely communicative, keeping me up to speed with the progress of my vehicle
Riley was a great ally and extremely communicative,
Riley was a great ally and extremely communicative, keeping me up to speed with the progress of my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I am glad to hear that Riley provided excellent communication during your vehicle's service. At BMW Seattle, we strive to keep our customers informed every step of the way. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager