Reviews
Great customer service and communications about issues
Great customer service and communications about issues and fixes for the services performed and needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Jeff! I am happy to hear that you experienced great customer service and effective communication regarding the services performed at BMW Seattle. Your feedback is invaluable to us, and we look forward to assisting you again in the future. Sincerely, Tony Watkins | Service Manager
Exceptional service from Ryan Driscoll.
Exceptional service from Ryan Driscoll. He responds to questions promptly and resolves issues quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I appreciate you taking the time to recognize Ryan's exceptional service at BMW Seattle. It's great to hear that he was able to assist you promptly and efficiently. We look forward to serving you again in the future. Sincerely, Tony Watkins | Service Manager
Communicative, friendly, professional.
Communicative, friendly, professional. All the things you’d want and expect from a dealer’s service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you had a communicative, friendly, and professional experience with us at BMW Seattle. Your kind words inspire us to continue delivering excellent service. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
The BMW Seattle dealership has an excellent service
The BMW Seattle dealership has an excellent service department. I usuallly work with Nathan Morrisette. This time i worked with Trevor Maehl
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm glad to hear that you had a great experience with our service department at BMW Seattle. It's wonderful to know that both Nathan and Trevor provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager
Great service from a great advisor Nik, will continue to
Great service from a great advisor Nik, will continue to bring my BMW to BMW Seattle for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm so happy to hear that you had a great experience with Nik and that you’ll continue choosing BMW Seattle for your service needs. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager
We have purchased two pre-owned cars from this dealership
We have purchased two pre-owned cars from this dealership and have been extremely satisfied with the sales team, also the service team has been wonderful over the years. We look forward to having a long relationship with BMW Seattle— shout out especially to Nathan in service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Kim! I am thrilled to hear about your satisfaction with both our sales and service teams at BMW Seattle. It's great to know Nathan made a positive impact during your visits. We're looking forward to serving you for many years to come! Sincerely, Adam Newbold | General Sales Manager
Always great and attentive service.
Always great and attentive service. Friendly knowledgeable staff with timely communication and clear feedback. Will return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Peter! I truly appreciate your positive feedback about our attentive service and knowledgeable staff at BMW Seattle. I am thrilled to hear that you plan to return and we look forward to assisting you again soon! Sincerely, Tony Watkins | Service Manager
Nik Zeynalnia is thinking reason why I love this
Nik Zeynalnia is thinking reason why I love this dealership so much! And his lead tech Kevin is also amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Nik! I truly appreciate your kind words about BMW Seattle and our team, especially Kevin. It’s wonderful to hear that you love your experience with us. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
The check in process was fast and efficient and the lobby
The check in process was fast and efficient and the lobby was clean and well maintained.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luke, thank you for your positive review! I'm glad to hear that you found the check-in process at BMW Seattle to be fast and efficient, and that you appreciated our clean and well-maintained lobby. We strive to provide a great experience for all our customers. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager
Josh Logan in service is the reason I continue to return
Josh Logan in service is the reason I continue to return to BMW Seattle and why I’d buy another vehicle from them. He’s the best in the business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're happy to hear that Josh has provided you with such exceptional service at BMW Seattle. He truly is an invaluable member of our team. We look forward to helping you again in the future, whether it's for service or purchasing your next vehicle! Sincerely, Adam Newbold | General Sales Manager