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BMW Seattle

(1,556 reviews)
Visit BMW Seattle
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–6:00pm
Tuesday 9:00am–7:00pm 6:00am–6:00pm
Wednesday 9:00am–7:00pm 6:00am–6:00pm
Thursday 9:00am–7:00pm 6:00am–6:00pm
Friday 9:00am–7:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday 11:00am–6:00pm Closed
New (206) 204-4799 (206) 204-4799
Used (206) 204-4778 (206) 204-4778
Service (206) 471-7974 (206) 471-7974

Reviews

(1,556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My first BMW

My first experience with BMW and BMW of Seattle. The entire staff was welcoming, it was personal touch not just treating us like a "customer". The entire process was not pressured. In addition to the sales staff, everyone was very professional. I purchased a 2017 7 series on my first visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Karl, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. The BMW Seattle Team

Great experience with big service repair job

Alvaro was an amazing person to work with- very up front and very communicative just great to work with. I can’t remember his name, but the man who helped me with loaners was also exceptional. Great experience Overall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The BMW Seattle Team

BMW level service and quality

I like knowing that when I take my car to BMW Seattle, it’ll fixed correctly. Everything I’ve encountered has exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The BMW Seattle Team

excellent service

I have always had great experience at BMW Seattle. Even though I'm usually there due to something wrong with my car, they always make the experience a breeze and make sure I have a ride if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The BMW Seattle Team

Great service!

I can tell that every employee I interact with is doing the best they can for me. My wife and I Always leave feeling satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The BMW Seattle Team

Great Service

Josh Logan always recommends the best for my vehicle. I continue to come to BMW of Seattle because of his outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Luis, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Josh does for BMW Seattle and our customers. Hope to see you again soon! The BMW Seattle Team

Great Service

Everyone was really helpful. The technician was great at keeping me up to speed on what needed work as well as prices. He was great! Thank you Alvaro Martinez!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The BMW Seattle Team

Wonderful to work with!

I like the way people are treated. Not just a number (or car), but called by name and listened to. Always a pleasure coming in to either the dealership or the repair/maintenance shop. Keep up the good work!!! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. The BMW Seattle Team

Randall was great to work with. He has been a huge help.

From initial contact, Randall listened to and understood what I was looking for. At any time he could have tried to upsell me on any vehicle on the lot, but he was very respectful and genuinely wanted to help. Randall was pleasant to work with. We test drove the vehicle and he made sure we tried fast, slow, up a hill and parking. From the initial interest, through the sale and even after, Randall has been a huge help. It was one of the more enjoyable experiences I ever had in purchasing a vehicle. The dealership is easy to find, had ample parking and inside it was very clean and comfortable. We were surrounded by shiny new BMW vehicle "eye candy," had an option to watch anything on TV. Freshly brewed coffee, sparkling water and a generous hot tea selection rounded out the overall experience. In addition, the paperwork for the purchase was FAST and painless. We will definitely check here first when buying our next vehicle. Thanks again Randall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Benson and Rachel were great! Best car buying experience...

Benson and Rachel were great! Best car buying experience we have ever had. We were in and out in 2,5 hours! Thank you BMW Seattle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.