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Andy Mohr Toyota

(855 reviews)
Visit Andy Mohr Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (317) 548-4755 (317) 548-4755
Used (317) 548-4384 (317) 548-4384
Service (317) 548-4759 (317) 548-4759

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Toyota from DealerRater.

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Was not happy with the charge for an oil change

Not happy with the charge for an oil change will not be coming back there for an oil change ! The people were nice and courtesy but way too expensive for an oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

I haven’t bought a new car in eleven years, so I was apprehensive. Thomas did a super job explaining everything throughout the whole process and even met with me several days later to answer more questions. Jorge and Scott did the same. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to hear it, Deborah! Thank you!

Great Service!

Brought my car for routine maintenance, Gary assisted us as soon as we get in the services center, everyone is so nice including Jessica. They were able to have our car checked & worked on while we wait in their waiting area where coffee, tea, hot cocoa, hot cider & snacks are provided. And we didn’t wait long, soon right after Gary came in and told us our car is done, nice & clean and safe for driving. Great job!!! ��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for taking the time to share your experience, Ana! We really appreciate it!

Not a hassle

Had my car in for routine service. Service department is excellent. Easy to get in and my wait was comfortable Service staff is helpful and got my car serviced quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, Kat!

Friendly but professional Employees & Service.����

Setting up an appointment was easy and the Chris the Serice Rep. was waiting for me when I arrived. He listened to all my cercerns and explained everything in a friendly but professional manner. Gave me an estimated time of completion and showed me the eating room and free coffee with snacks. Had my grandson and Chris show us the Kids Room also. Everything was done and ready on time..... GREAT service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Treated like a Valued Customer

Easy to set up service appointment on line. Greeted with friendliness when drove into service reception area. Explained exactly what I was there for. Identified a burned out headline I had no knowledge of. Enjoyed the waiting room experience. Clean women’s restroom. Explained the need to have break fluid changed. Easy-breezy check out process. Timeliness: A++. Kudos to all staff, especially Gary Jones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad that you enjoyed your service experience with us, Diane! Thanks so much for taking the time to share!

Service

Great experience. The crew was friendly and did not try to push any additional services on me. I would recommend them for service and for purchasing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the recommendation, Luke! Thanks!

Owner of new 2019 Toyota CHR

Rick was Great! He was very patient, although I was a bit indecisive. He was persistant without pressuring me and exceptionally professional! Rick is a vital part of your car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new C-HR, Candace! We're glad to hear that Rick was so helpful, and we hope you enjoy your new Toyota!

Great service

Great experience. The crew all were knowledgeable and friendly. And they didn't try and take advantage of you. I will take my Rav4 back to be serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Themetroula! We look forward to helping you keep your RAV4 in tip-top shape!

Great customer service!

Whenever I take my car into Andy Mohr Toyota, I know I will receive excellent customer service! Their service department is friendly, efficient, and reliable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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