Reviews
awesome!!!
was a great experience. would buy again and also recommend to my friends and family. mark was professional and courteous and very attentive to my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very positive experience at Ron Marhoffer with Vinnie
Very positive experience at Ron Marhoffer with Vinnie. Very helpful, listened to our needs and made it happen. We will definitely be returning for future vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy
Super easy to work with and found the exact car that I was looking for. Great experience and my whole family has bought cars from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
love my new 2016 Sante Fe Sport
Loved the experience, Mark was great. Also, the other staff we dealt with were very nice and friendly. Mark went the extra mile to find the vehicle I wanted ( the options I wanted on it). I will continue to recommend Ron Marhofer to friends and family, and we will continue coming there to purchase our vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
excellent. Buying a car should always be this pleasant and relaxing. I got the car I wanted at a good price and we love it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great!!
great!!! everyone is always friendly and helpful. can't really say much more .it's a really nice place to buy a car.we keep coming back for that reason.thanks for the memories
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Poor customer service
I did not know about this rating system until yesterday after we had EXCELLENT customer service at another car dealer and were asked to give a review. We purchased a used Hyundai as a first car for our oldest daughter last Fall and we were in the market for another car this week for our other daughter who is turning 16. We like the Hyundai brand but because of the way we were treated refused to look at any cars from Ron Marhofer. Our salesman was not the problem. We had the car less than one day and the check engine light came on and would not pass e-check. We called the dealership and took the car back. The car was "repaired" and we went back to dealership to pick up vehicle. This is where our complaint began. They lost the keys to her car. We were told "the mechanic took them home??" No they are locked in someone's office. This conversation went on for over 20 minutes and we were upset about how can you have no system to log in car keys. Then another salesman said you had better be glad we did you this favor of fixing the car so quit complaining about us losing the keys. Doing us a favor when we were guaranteed the car would pass e-check? The keys were eventually found and less than a month later the check engine light came on for the same problem and we paid our mechanic to fix the problem rather then deal with this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent
Very courteous, friendly and professional staff at Marhofer. Chris Donato took the time to walk through every step of the sales process and addressed any questions we had with urgency. While we did not have a specific timeline to purchase, the positive nature of the experience influenced us to make a purchase on the day we visited. Very well done by Chris and the Marhofer Team. We WILL be back for future vehicle purchases....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron Marhofer - Perfect Experience
All of the associates at Ron Marhofer were respectful, honest and professional. At no point did I feel bullied or pressured. I will definitely consider this dealership for future car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best experience we have had buying a car.
It was the best. Jerod was recommended by a friend. He was so kind and caring. He tried to help us make our decision with no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
