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Mercedes-Benz of Massapequa

(1,944 reviews)
Visit Mercedes-Benz of Massapequa
Sales hours: 11:00am to 4:00pm
Service hours: 9:00am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm 9:00am–4:00pm
2022 state dealer award
View 6 awards
2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (516) 468-7011 (516) 468-7011
Used (516) 882-7623 (516) 882-7623
Service (866) 503-7140 (866) 503-7140

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.

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The dealership and all employees were kind,

The dealership and all employees were kind, knowledgeable, easy to work with and very pleasant.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

He is the friendly, honest .

He is the friendly, honest . I trust this guy. He is the best one there

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Albert Salib is the best seller at Massapequa branch!

Albert Salib is the best seller at Massapequa branch! He will do anything you want, he will patiently listen to you, will understand of what you want, explain each and every detail will help you with the price, will get you approval, will change the car if you change your mind at the end of purchase without any issues, and much more. Very helpful!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This is great! Thank you!

Best seller ever.

Best seller ever. He will help you with with any questions or any requests. Easy going, very patient, responsible , reliable

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent and courteous service always!

Excellent and courteous service always! Fitzroy is an outstanding representative of Of Massapequa Mercedes! Prompt service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Dwayne is the person who always takes care of my requests promptly in an excellent way! The last request was for road service of my older a Mercedes and I requested Fitzroy Whois always helpful!

Working with the staff of Mercedes of Massapequa was an

Working with the staff of Mercedes of Massapequa was an amazing experience from the start. I worked with Joe Bonavise on the new EQE SUV and the whole process was as seamless and enjoyable as you could ask for. He answered all my questions, worked through all the numbers and details of the lease and was available each time I had a follow up question. Eric who helped me with the delivery of the EQE was also awesome. He was so happy and personable and gave me his number and told me to text him any questions that came up. The day I walked into the dealership for the first time not only was I warmly greeted by the reception staff and offered water, but they actually rescued a kitten on a test drive (this part is not made up, I know it sounds crazy). They were even trying to figure out who was going to keep the kitten. So just to give you an idea of the staff there- they really go the extra mile for their customers (and even kittens). I legitimately hope friends or family are looking for a Mercedes soon so that I will have the opportunity to work with them again. I would 10/10 recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Albert is helpful,patient & very professional,we got the

Albert is helpful,patient & very professional,we got the best deal ever,Greatly appreciated,thanks Albert.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.

Nelson did an amazing job with getting me my vehicle

Nelson did an amazing job with getting me my vehicle despite their being a shortage of vehicles available. He was on top of it every day keeping us well informed

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your amazing experience. Welcome to the Mercedes-Benz of Massapequa Family!

Albert was being so honest and professional helping our

Albert was being so honest and professional helping our Family through all process start to finish. Highly recommended 5 Stars ⭐️

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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1 person out of 1 found this review helpful.

MR.ALBERT.SALIB.HE IS A PROFESSIONAL SALESMAN. ALMOST

MR.ALBERT.SALIB.HE IS A PROFESSIONAL SALESMAN. ALMOST TALENTED IN CUSTOMER SERVICEs IN A MATTER OF GOOD BEHAVIOR.; patience. Very respectful and expert on explaining cars details and options. From A.to Z . I admire the way he loves his jop and his desire to get his customers the best deals. Above all I learned from dealing with him. He is very honest salesman .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.