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Mercedes-Benz of Massapequa

(1,944 reviews)
Visit Mercedes-Benz of Massapequa
Sales hours: 11:00am to 4:00pm
Service hours: 9:00am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm 9:00am–4:00pm
2022 state dealer award
View 6 awards
2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (516) 468-7011 (516) 468-7011
Used (516) 882-7623 (516) 882-7623
Service (866) 503-7140 (866) 503-7140

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.

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Tod was an excellent salesman. He and Gary were great to...

Tod was an excellent salesman. He and Gary were great to work with. They weren't the least bit pushy and I bought a car from them because of that. They also worked with me on getting the price of the car where I needed it to be. They were both gentleman the whole time and I would not hesitate to recomend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I will always come back to Mercedes Benz Massapequa,...

I will always come back to Mercedes Benz Massapequa, especially dealing with Todd Foster our salesman. We have leased 4 Merecedes thru Tod and would not go anywhere else. I just call Todd up, and the car is waiting for us. He knows exactly what we as the consumer wants and sells us only what we want. No pressure or uneasy feeling of getting a new car. The Mercedes runs like a charm, never a problem, and the dealershio delivers what it promises. Highly recommend this dealer to anyone and Todd as the salesman. John Stahl

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

ROBERT MCLAREN WELCOMED US INTO THE DEALERSHIP. HE WAS...

ROBERT MCLAREN WELCOMED US INTO THE DEALERSHIP. HE WAS KIND AND COURTEOUS. HOWEVER, HIS OVERALL KNOWLEDGE OF THE AUTOMOBILE WE PURCHASED IS TO BE COMMENDED. ROBERT TOOK INTO ACCOUNT OUR NEEDS TO MATCH US WITH THE PERFECT BENZ. I LOOK FORWARD TO VISITING ROBERT IN 2010 TO PURCHASE MY SECOND BENZ. I WOULD ENCOURAGE ANYONE INTERESTED IN PURCHASING A MERCEDES TO VISIT ROBERT AT MERCEDES-BENZ OF MASSAPEQUA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first time at this particular Mercedes...

This was my first time at this particular Mercedes dealership for service. I usually go to the one at Rallye, but when I had a problem with my car, they didn't help me the way Massapequa did. I had a huge job which required a rental for over 2 weeks which they didn't really need to take care of because the insurance could have covered it. They accommodated me with all my needs dealing with my insurance company and adjuster. They are courteous, professional and I would highly recommend anyone trying to bring their car into service there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with purchasing a vehcile with Mr. Nigro...

My experience with purchasing a vehcile with Mr. Nigro was not only pleasant but it was also enjoyable. I could not have asked for any better service and satisfaction. Mr. Nigro is by far the most courtesy sales representative that I have encountered. Thank You Phil, Gloria Grillo-Evangelista

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

i am a retired high voltage lineman. i am very blue...

i am a retired high voltage lineman. i am very blue collar. a few years back i decided it was time to realize one of my dreams, to own a mercedes. i went locally to mercedes of massapequa and was fortunate to meet tod forster. he had a rare blend of high competance, great knowledge of the product, and a keen sense of humor.what most impressed me was he treated me as if i was a doctor ,lawyer, or other higher profile person. since our first meeting i have purchased two other cars and each time have been treated better than the the last. buying a car from tod has turned into a very enjoyable experience, and i hope in the future there will be more. he truly makes me feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tod Foster was an absolute delight to work with. He was...

Tod Foster was an absolute delight to work with. He was very attentive and sensitive to my needs. I would recommend Tod to anyone interested in purchasing or leasing a Mercedes Benz. Whenever I had a question or concern, Tod returned my calls and answered my questions in a very timely manner. It is a pleasure to be treated with kindness and have someone that follows up with clients after intial transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tod called because my lease was almost up and he wanted...

Tod called because my lease was almost up and he wanted to get me a good deal on a new lease. He did just that. I turned in my E320 and got new a new R350. I chose that one for the extra space and am quite satisfied with it. Tod make the entire experience informative, fun and easy. I would recommend that dealership without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been a customer for almost 2 years. It's a...

I have been a customer for almost 2 years. It's a pleasure to deal with a company that knows how to treat a customer. My car has been in for service numerous times and found that massapequa mercedes has always been very fair and on the up & up with me. Whether its your service dept, loaner car dept or even cashier, everybody is very professional and always has a smile on their face. Robert Silverman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Haven' tbought a car from anyone else since the day I met...

Haven' tbought a car from anyone else since the day I met Todd. No Mercedes client would be disappointed. Not only am I happy with the cars he sells me, but the dealership as well. The stand out here though is mr. Todd Foster himself. He makes the experience fun, like it should be, he makes it easy and he has given me the best price everytime, and I check! I am not his father, his son, or even his friend, I am his customer and I am saying every word of this only because it's true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.