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Mercedes-Benz of Massapequa

(1,944 reviews)
Visit Mercedes-Benz of Massapequa
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm 9:00am–4:00pm
2022 state dealer award
View 6 awards
2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (516) 468-7011 (516) 468-7011
Used (516) 882-7623 (516) 882-7623
Service (866) 503-7140 (866) 503-7140

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.

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Albert was incredibly patient and helpful throughout the

Albert was incredibly patient and helpful throughout the entire process. He took the time to listen to my needs and answered all of my questions with a smile. I really appreciated his knowledge and guidance in finding the perfect car for me. I highly recommend him to anyone looking for a positive car-buying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was one of the best experiences we have ever had.

It was one of the best experiences we have ever had. From the initial communication to the front office and then to the dealer, we never felt the pressure of salespeople, as we usually experience in other places. We had an appointment with Albert Salib, who welcomed us and immediately made us feel at home. His knowledge, professionalism, and pleasant personality gave us immediate comfort. He answered all our questions thoroughly, and the process proceeded quickly and easily. Mercedes should be proud to have a sales representative such as Albert Salib. What a man! I will send my friends, colleagues, and family to him from now on

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

“ Highly Recommend!

“ Highly Recommend! ” Albert is a great Person and very Honest and Transparent in his deals ! Great to work with and really went above and beyond in every details of the purchasing process ! He kept us well informed that helped a lot to the choose the right car for us ! It was a pleasure working with him and I would truly highly recommend him.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

We had an excellent experience at this dealership.

We had an excellent experience at this dealership. The whole process of buying the car was seamless & Albert Salib, went above and beyond to accommodate us and bring us a car that wasn't at the showroom yet. It's rare to meet sales people that are as straight forward and willing to take the time to walk you through the steps. we kept revisiting and Albert was just as patient every time we returned with more questions. I highly recommend this dealership. the service we received was truly unparalleled.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Very unprofessional.

Very unprofessional. They called me in as par of an emission campaign. The van came back and the check engine light was on. I sent it back and as they were driving the van they claim the engine blew. The van was working before they started working on the emission and now the van has no engine. They are not taking any responsibility claiming it was a coincidence that the engine died under their care.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.

I had a great experience at mercedes massapequa, Albert

I had a great experience at mercedes massapequa, Albert Salib is very nice honest person, he goes above and beyond and took his time getting me the car I was looking for,he is very respectful person and not pushy at all, the whole process was so amazing and easy going, if you looking for a new mercedes don't hesitate to go to Albert, can't thank him enough for everything Thank you Albert! Highly recommend!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the most amazing experience purchasing my first MB.

I had the most amazing experience purchasing my first MB. I was so fortunate to have Albert to guide me through the entire process. He made the process effortless, no drama no fuss. He treated me like I was family, like his little sister. He was so knowledgeable, honest, answered all of my questions. But most importantly, he was sooooo kind, funny, had a genuinely welcoming personality and a beautiful smile. He even called me the day after my purchase to follow up on how I was doing . Albert is one of a kind...a true gem.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Most simple vehicle purchase ever!

Most simple vehicle purchase ever! My purchase was smooth and I received respectful treatment from Albert Salib! I had a wonderful experience at this dealership working with Albert Salib as my salesman. Excellent customer service and speedy and simple processing were provided. I would advise everyone to inquire with Albert Salib while making a purchase from this dealership! Once again, thank you Albert—you're the best!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Alber Salib is a very knowledgeable sale representative.

Alber Salib is a very knowledgeable sale representative. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Thanks, Alber

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

MR. Albert Salib. He is such an amazing sales

MR. Albert Salib. He is such an amazing sales representative, he is professional sales man, very respectful, talented, very helpful, very honest, very kind, patient listen to your needs and expert on explaining cars. I admire that he loves his job and helps customers to get great deals. Thank you so much by Fadia Nakhnoukh

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.