My husband and I made a 45 mile trip to Vitali to look at a few of their vehicles we saw online. We stopped in and spoke with Nick who directed us to the... vehicle we were particularly interested in - Nick was not pushy at all, and was very polite and knowledgeable. Jim, who also works at Vitali offered the same friendly service. When we decided to buy the Toyota, they made the purchase happen for us - even when we said we wanted to drive it home that same day! We are extremely pleased with Nick and Jim's service, and would reccommend them to any of our family members and friends. Thank you!