Reviews
Received excellent Kia service; respectful staff explained all procedures beforehand and offered choice to proceed.
Received excellent Kia service; respectful staff explained all procedures beforehand and offered choice to proceed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased our service team explained the procedures for your Kia Sorento in advance and left the decision to proceed with you. Thank you for recognizing their considerate approach.
THANK YOU for taking the time to ensure my service was done correct the first time and well within the timeframe I was given. I appreciate the due diligence the department always takes with my vehicles.
THANK YOU for taking the time to ensure my service was done correct the first time and well within the timeframe I was given. I appreciate the due diligence the department always takes with my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service on your Kia Sportage was handled thoroughly and completed within the timeframe you were given. Your recognition of our service department’s consistent attention to detail means a lot to us.
I took the car in for schedule maintenance and there was a thorough inspection made. I was sent a video of the inspection and everything that needed to be done which I could not do that day. When I took the car in for the repair, it had to be in the dealership overnight. Late afternoon the following day, an email was sent that the muffler will need to be replaced for over 2K which is as much as the current repair cost and would take additional two days to get it done. How was this missed in the first thorough inspection with a video proof if the damage did not come from the dealership? The car was taken somewhere else for the fix.
I took the car in for schedule maintenance and there was a thorough inspection made. I was sent a video of the inspection and everything that needed to be done which I could not do that day. When I took the car in for the repair, it had to be in the dealership overnight. Late afternoon the following day, an email was sent that the muffler will need to be replaced for over 2K which is as much as the current repair cost and would take additional two days to get it done. How was this missed in the first thorough inspection with a video proof if the damage did not come from the dealership? The car was taken somewhere else for the fix.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Competent and courteous service staff. Did a good job of explaining various aspects of my service visit.
Competent and courteous service staff. Did a good job of explaining various aspects of my service visit.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I recently purchased a 2026 Kia K4 GT-Line Turbo Hatchback, and I’m really happy with my new car! I absolutely love the design, technology, comfort, and how enjoyable it is to drive. The buying process was an exciting experience, and I appreciate the help I received along the way. I was able to get a vehicle with the features I really wanted, and I’m enjoying it even more than I expected. Overall, I’m very happy with my Kia and look forward to many years of driving it!
I recently purchased a 2026 Kia K4 GT-Line Turbo Hatchback, and I’m really happy with my new car! I absolutely love the design, technology, comfort, and how enjoyable it is to drive. The buying process was an exciting experience, and I appreciate the help I received along the way. I was able to get a vehicle with the features I really wanted, and I’m enjoying it even more than I expected. Overall, I’m very happy with my Kia and look forward to many years of driving it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted you’re enjoying your new 2026 Kia K4 GT-Line Turbo Hatchback even more than expected, with the features you wanted. Thank you for recognizing our team’s help throughout your purchase, and enjoy the road ahead!
Everything about this dealership was amazing to work with. Martinez was able to help me find the K4 GT-Line I've been looking for at a price no other dealer could beat. I really appreciate the team at Battleground Kia for going above and beyond to make our deal happen. Thanks again!
Everything about this dealership was amazing to work with. Martinez was able to help me find the K4 GT-Line I've been looking for at a price no other dealer could beat. I really appreciate the team at Battleground Kia for going above and beyond to make our deal happen. Thanks again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team was happy to help you find the Kia K4 GT-Line you’d been looking for. Thank you for recognizing the extra effort that went into making your purchase happen!
The work was done quickly and efficiently. The staff was friendly, efficient, and they genuinely cared about their customer and their vehicle. Thank you for your amazing service.
The work was done quickly and efficiently. The staff was friendly, efficient, and they genuinely cared about their customer and their vehicle. Thank you for your amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service on your Kia Soul was completed promptly and that our team's care for you and your vehicle came through. Thank you for your kind words and five stars!
Service was excellent. My Service Advisor Chelsey Leclair was very professional and very helpful. She smiled (because some of your Service Advisor don't smile) and she was right on top of the situation with my tire.
Service was excellent. My Service Advisor Chelsey Leclair was very professional and very helpful. She smiled (because some of your Service Advisor don't smile) and she was right on top of the situation with my tire.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
The service was handled very well and nice to do business with care and expertise
The service was handled very well and nice to do business with care and expertise
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Battleground Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great customer service and Tony was excellent in taking the time to explain all the services and cost to me.
Great customer service and Tony was excellent in taking the time to explain all the services and cost to me.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!