Reviews
We have purchased 5-cars from Battleground KIA since 2015. We like the people the Brand and the service after the sale!
We have purchased 5-cars from Battleground KIA since 2015. We like the people the Brand and the service after the sale!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your loyalty since 2015 means a lot to our team. We’re delighted that we continue to earn your confidence in Kia through our people and after-sale service. Thanks for choosing us again!
Always being nickel and dimed, only came there bcuz I had a $1000 worth of work done on my car and after a too expensive oil change they left the under cover dangling on one side. The place where I normally get oil changes is half the price and always makes sure to evenly secure the cover
Always being nickel and dimed, only came there bcuz I had a $1000 worth of work done on my car and after a too expensive oil change they left the under cover dangling on one side. The place where I normally get oil changes is half the price and always makes sure to evenly secure the cover
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I went today to the Kia place on battleground explain to them that I have early stages of dementia and I showed them what I owed on the car and we started this interview on the computer they gave me a price of $7,839 but when I got over there he only wanted to give me $4,000. For someone that is a senior citizen 68 years old going blind has dementia and they don't want to help a poor soul out you know that they can sell this car for at least $10,000 all they wanted and they kept laughing at me the these people that was the sales people they can't look at me and laughing at me I don't think it's funny when you're going blind I don't think it's funny when you can't do for yourself I don't think it's funny when you got one foot in the grave and one foot in the ground. They could have helped me out but they're not the Wheeling type of people all they're willing to do is make fun of people especially senior citizens they could have paid what little bit I owed on the car which is around $6,000 it's worth at least 8 or 9 or 10,000 they could get out of it it's a one owner car it's a 2019 Mitsubishi mirage with 54,000 miles on it and you know I I don't drive fast the cars in good condition but no they couldn't help a poor woman out like myself I wouldn't buy I wouldn't send no one to them they have no compassion no compassion. May God have mercy on their soul. To not help I even gave him doctor's notes for my doctor stating I'm not able to drive anymore but no they wouldn't help my poor poor lady who who has nobody to help her with these things I had to drive all the way over there in the rain all the way from Thomasville to Greensboro. They just weren't no help at all and the salesman that was standing up there they were laughing at me I don't like to be laughed at I know I'm old but they could have handled my situation in a better way or they could have said well you know what let's help you find somebody to help you buy your car to pay it off what you owe that's the main thing pay off what you owe and help me out but no they weren't willing to help it for sale poor poor soul all they want to do is make money on and make money over fist over matter and make a $5,000 profit they seem where they could buy my car for $4,000 and make a $6,000 profit but no they wouldn't help me I was suggest to anyone do not go to this place do not go there.
I went today to the Kia place on battleground explain to them that I have early stages of dementia and I showed them what I owed on the car and we started this interview on the computer they gave me a price of $7,839 but when I got over there he only wanted to give me $4,000. For someone that is a senior citizen 68 years old going blind has dementia and they don't want to help a poor soul out you know that they can sell this car for at least $10,000 all they wanted and they kept laughing at me the these people that was the sales people they can't look at me and laughing at me I don't think it's funny when you're going blind I don't think it's funny when you can't do for yourself I don't think it's funny when you got one foot in the grave and one foot in the ground. They could have helped me out but they're not the Wheeling type of people all they're willing to do is make fun of people especially senior citizens they could have paid what little bit I owed on the car which is around $6,000 it's worth at least 8 or 9 or 10,000 they could get out of it it's a one owner car it's a 2019 Mitsubishi mirage with 54,000 miles on it and you know I I don't drive fast the cars in good condition but no they couldn't help a poor woman out like myself I wouldn't buy I wouldn't send no one to them they have no compassion no compassion. May God have mercy on their soul. To not help I even gave him doctor's notes for my doctor stating I'm not able to drive anymore but no they wouldn't help my poor poor lady who who has nobody to help her with these things I had to drive all the way over there in the rain all the way from Thomasville to Greensboro. They just weren't no help at all and the salesman that was standing up there they were laughing at me I don't like to be laughed at I know I'm old but they could have handled my situation in a better way or they could have said well you know what let's help you find somebody to help you buy your car to pay it off what you owe that's the main thing pay off what you owe and help me out but no they weren't willing to help it for sale poor poor soul all they want to do is make money on and make money over fist over matter and make a $5,000 profit they seem where they could buy my car for $4,000 and make a $6,000 profit but no they wouldn't help me I was suggest to anyone do not go to this place do not go there.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Martinez was great to work with. I was told I would receive a gas gift card if I filled out a survey and we did that but I have not seen anything.
Martinez was great to work with. I was told I would receive a gas gift card if I filled out a survey and we did that but I have not seen anything.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always Battleground Kia was awesome, I was in and out very quickly all my needs taken care of.
As always Battleground Kia was awesome, I was in and out very quickly all my needs taken care of.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear you were in and out swiftly and that all your Kia service needs were handled. It’s always a pleasure to keep your vehicle running smoothly. Please let us know if there’s anything else we can do for you.
Hello there. I am disappointed with this KIA dealer. Everything is very bad and lousy
Hello there. I am disappointed with this KIA dealer. Everything is very bad and lousy
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The guy I was working with didn't no much about the vehicle the process took 4 hours and there were a few lies thrown in the mix.
The guy I was working with didn't no much about the vehicle the process took 4 hours and there were a few lies thrown in the mix.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Efficient, friendly, professional. They explained everything clearly, completed the work in a timely manner, and made sure all of my questions were answered. Hours are great!
Efficient, friendly, professional. They explained everything clearly, completed the work in a timely manner, and made sure all of my questions were answered. Hours are great!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team provided clear explanations and answered all your questions while completing your Kia service efficiently and on time. We’re also pleased our service hours worked well for you.
Placeis clean,fast service delivery,and they really take good care of customers and i just love it
Placeis clean,fast service delivery,and they really take good care of customers and i just love it
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you appreciated our clean facility, prompt service, and the care given to your Kia Sorento. Thank you for your kind words; we look forward to assisting with your next service visit.
I only use dealership for my oil changes or any additional services to my Kia. I've never had a bad experience.
I only use dealership for my oil changes or any additional services to my Kia. I've never had a bad experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Battleground Kia.