Battleground Kia

Great Customer service, salesman Dwon was great and knowledgeable of everything Great selection of cars

This is my 2nd vehicle from battleground Kia. They always go above and beyond to make my purchases fairly and in a quick way. I plan on continuing to use them again and again.

Very gentle woman,I think she was very professional and very efficient and she explained everything very clearly Wonderful experience!,

It was absolutely the worst experience I have ever had with any business EVER. I should have not went and given them a second chance… it just continued to go down hill. The bait and switch mentality blows my mind … what I thought may have been miscommunication about price trickles down into the certified preowned warranty once they got me in finance and they tried upselling me another warranty stating that it was not included even though it was advertised as CPO and I had discussed it at length with others at dealership. They did end up honoring it but I had to drive 3 hours round trip twice because the employees lacked basic communication skills with each other. They tried charging me 5,000 more than a vehicle was quoted to me and only after texting the manager was it made right. The salesman could clearly see the notes on the price and read them to me… but refused that day to budge. I have nothing nice to say about this experience. I went on Labor Day and the finance guy could not be bothered to put down his phone as he was clearly texting friends and said it was horrible so many people wanted to buy a car on a holiday and he had hoped to get a break that day. He was really passive aggressive when I turned down an extended warranty and said he hopes I have an extra 5,000 laying around when the infotainment style ten goes out.

Tony did a thorough job of explaining what would be done, how long it would take, he asked if I would like to stay in the lobby area and offered to get me an Uber if I didn't want to wait in the lobby. I chose to stay so he walked me to the lobby and said I was free to help myself to a cup of coffee, tea or hot cocoa. Later he came to me with a list of items that he recommended be done in addition to my oil change, but was not pushy. He explained that I could wait and have the work done later if I chose to do so. He was thorough and friendly.

I had a wonderful experience with this dealership. They made the process very smooth and everyone was extremely friendly! Khamani Tull sold me my car and he was very helpful and kind throughout the entire process. His customer service was amazing!

Efficient, fast and knowledgeable. I was quickly greeted, helped, and car serviced, staff was friendly.

It’s very easy to schedule the appointment and service done promptly . I like the speediness in returning the vehicle. Only thing is no proper eating to have the food . It’s like very small waiting area .

Honest and efficient Service everything worked out well I plan on doing all my services at this facility. Thank you for all your good work.

It was very easy to book the appointment online and the dealership kept in contact with me the entire time they had my vehicle.