Reviews
Service department is fast and efficient. Tony is always professional and courteous and is very thorough in his work throughout the process.
Service department is fast and efficient. Tony is always professional and courteous and is very thorough in his work throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Kia Telluride was both efficient and thorough. Knowing you experienced professional, courteous care throughout your visit means a lot to our service department.
Wasted 2 hours waiting for a vehicle I wanted to see. They had sent it on a trip for something. I only had 30 minutes to check it before having to go. They cleaned it and I came the next day and was not explained what warranty was on the vehicle and did not have anyone go over the sales loan paper and explain all the charges. Finance person had me to sign or autosighn 16 documents with no time to read and didn't tell me or give me information on a service agreement that would have made me reject it.
Wasted 2 hours waiting for a vehicle I wanted to see. They had sent it on a trip for something. I only had 30 minutes to check it before having to go. They cleaned it and I came the next day and was not explained what warranty was on the vehicle and did not have anyone go over the sales loan paper and explain all the charges. Finance person had me to sign or autosighn 16 documents with no time to read and didn't tell me or give me information on a service agreement that would have made me reject it.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Be careful honesty is not a strong point of this dealership and those that represent it
Be careful honesty is not a strong point of this dealership and those that represent it
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
They went above and beyond and managed to fit me in even though I showed up at the wrong appointment time. Very professional, excellent service
They went above and beyond and managed to fit me in even though I showed up at the wrong appointment time. Very professional, excellent service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the five-star rating. Knowing our service team could fit your Kia Soul in despite the appointment mix-up is rewarding.
They were excellent and I will be carrying my car for the 87,000 mile check up
They were excellent and I will be carrying my car for the 87,000 mile check up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our service excellent means a lot to our service team. We appreciate the opportunity to service your Kia K900 and look forward to its 87,000 mile check-up.
Great customer service. Very friendly and answered every question that me and my wife had.
Great customer service. Very friendly and answered every question that me and my wife had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We’re thrilled to hear our team provided friendly, attentive service and answered every question during your new Kia K4 purchase.
This was my first time buying a Kia, and my first time buying from Battleground Kia. It was easy and thorough, I would definitely recommend.
This was my first time buying a Kia, and my first time buying from Battleground Kia. It was easy and thorough, I would definitely recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad your first Kia purchase of a new K4 went smoothly and felt comprehensive. Knowing you'll recommend our dealership means a lot to our team.
Great customer service, would recommend this dealership to anyone looking to buy a new car.
Great customer service, would recommend this dealership to anyone looking to buy a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad our team could take such good care of you during your new Carnival purchase. Knowing you’d recommend our dealership to anyone shopping for a new car means a lot to our team.
I have been getting my car service here for years now and never had any issues. As soon as I pull in, I was greeted and welcome.. I do appreciate the free courtesy Uber ride if you need to go home or go to the gym or shopping while your car is being serviced.
I have been getting my car service here for years now and never had any issues. As soon as I pull in, I was greeted and welcome.. I do appreciate the free courtesy Uber ride if you need to go home or go to the gym or shopping while your car is being serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you’ve found our service department reliable for your Sorento over the years is rewarding. We’re delighted our team’s warm greeting and the courtesy Uber ride help you stay on track while your vehicle is in for service.
Excellent experience at Battleground Kia. Professional and knowledgeable technicians. Plus my car was ready before the schedule pick up time.
Excellent experience at Battleground Kia. Professional and knowledgeable technicians. Plus my car was ready before the schedule pick up time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that our technicians provided professional, knowledgeable service and that your Kia was ready ahead of schedule. Thank you for sharing your experience. We look forward to assisting you again.