Reviews
Overall great experience! Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%.
Overall great experience! Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for recommending us and for the five-star rating on your new Seltos. Knowing the process felt efficient and met your needs means a lot to our team.
I had a great experience at Battleground Kia! The entire process was smooth, professional, and straightforward. I originally came in looking at a K5, but after working through the numbers, I ended up leaving with a brand-new 2026 Kia K4 that I absolutely love. The team was helpful, patient, and made sure I was comfortable with everything before leaving. I’m very happy with my purchase and would definitely recommend Battleground Kia to anyone looking for a new vehicle!
I had a great experience at Battleground Kia! The entire process was smooth, professional, and straightforward. I originally came in looking at a K5, but after working through the numbers, I ended up leaving with a brand-new 2026 Kia K4 that I absolutely love. The team was helpful, patient, and made sure I was comfortable with everything before leaving. I’m very happy with my purchase and would definitely recommend Battleground Kia to anyone looking for a new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that the purchase process felt smooth and professional means a lot to our team. We’re delighted you love your new 2026 Kia K4 and that our team could guide you with patience and clarity. Your recommendation means a great deal to us.
Dealership was A+, Service was A+ and the service personnel did a great job. I will be going back when I need my KIA Carnival serviced again.
Dealership was A+, Service was A+ and the service personnel did a great job. I will be going back when I need my KIA Carnival serviced again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you felt our dealership was A+ and our service personnel excelled means a lot to our team. We’re here whenever you need service on your Kia Carnival again.
Overall it was a good experience, Anthony was phenomenal and did not make me feel pressured to make an immediate purchase. My biggest complaint is with the managers as the mileage on the sheet of paper that had the vehicle specs was drastically different than what the odometer in the vehicle showed by over 3,200 miles!! I was told the manager used it a few times plus it was also the test drive vehicle. No attempt was made to find me another Sorento with the trim I wanted with less miles! In the end I still bought the Sorento EX for only $1,000 off. They should've been willing to take more off in situations like this...still love my Sorento.
Overall it was a good experience, Anthony was phenomenal and did not make me feel pressured to make an immediate purchase. My biggest complaint is with the managers as the mileage on the sheet of paper that had the vehicle specs was drastically different than what the odometer in the vehicle showed by over 3,200 miles!! I was told the manager used it a few times plus it was also the test drive vehicle. No attempt was made to find me another Sorento with the trim I wanted with less miles! In the end I still bought the Sorento EX for only $1,000 off. They should've been willing to take more off in situations like this...still love my Sorento.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear Anthony provided a positive, no-pressure experience. We apologize for the mileage discrepancy and understand your concerns regarding the vehicle and pricing. We appreciate your honesty and are happy to hear you're enjoying your Sorento. Thank you for choosing us!
I had a great experience. Everyone was very friendly and helpful throughout the whole car purchase
I had a great experience. Everyone was very friendly and helpful throughout the whole car purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that you found our team friendly and helpful throughout your purchase means a great deal to our dealership. Congratulations on your new Kia Sportage; enjoy every mile in your new ride.
They worked with me until I got the car and the price I wanted. No haggling. Had a few hiccups with getting my financing into place, but they went above and beyond to help so I could drive it off the lot the same day.
They worked with me until I got the car and the price I wanted. No haggling. Had a few hiccups with getting my financing into place, but they went above and beyond to help so I could drive it off the lot the same day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team is pleased we could secure your financing so you could drive off in your new Kia Sportage the same day. Hearing that our no-haggle pricing and swift financing support made the purchase seamless means a lot to us.
Very friendly and good atmosphere good service. Didn’t have to wait long for my vehicle to be serviced
Very friendly and good atmosphere good service. Didn’t have to wait long for my vehicle to be serviced
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our service prompt and the atmosphere welcoming means a lot to our team. We’re pleased we could get your Kia Sportage serviced without a long wait.
Service department is fast and efficient. Tony is always professional and courteous and is very thorough in his work throughout the process.
Service department is fast and efficient. Tony is always professional and courteous and is very thorough in his work throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Kia Telluride was both efficient and thorough. Knowing you experienced professional, courteous care throughout your visit means a lot to our service department.
Wasted 2 hours waiting for a vehicle I wanted to see. They had sent it on a trip for something. I only had 30 minutes to check it before having to go. They cleaned it and I came the next day and was not explained what warranty was on the vehicle and did not have anyone go over the sales loan paper and explain all the charges. Finance person had me to sign or autosighn 16 documents with no time to read and didn't tell me or give me information on a service agreement that would have made me reject it.
Wasted 2 hours waiting for a vehicle I wanted to see. They had sent it on a trip for something. I only had 30 minutes to check it before having to go. They cleaned it and I came the next day and was not explained what warranty was on the vehicle and did not have anyone go over the sales loan paper and explain all the charges. Finance person had me to sign or autosighn 16 documents with no time to read and didn't tell me or give me information on a service agreement that would have made me reject it.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Jerry, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Be careful honesty is not a strong point of this dealership and those that represent it
Be careful honesty is not a strong point of this dealership and those that represent it
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Keith, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.