Reviews
Joel was the sale representative who deal with must of sales. Joel did an excellent job Anthony and the others also contributed to the process and i am grateful. This reminder me that team work make the dream work.
Joel was the sale representative who deal with must of sales. Joel did an excellent job Anthony and the others also contributed to the process and i am grateful. This reminder me that team work make the dream work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad the purchase of your Hyundai Santa Fe went smoothly and that our sales team could guide you through each step. Hearing that you appreciated our team’s collaboration means a lot to us.
The salesperson I had was awesome. The only problem was the car I I ended up getting set online, no payments until 2027. It even set it for that ven number. After all the paperwork is done, they said my payment would be due in 40 days. I said no, it says online no payment till 2027. They said, well, we looked it up and Kia is not covering it for that model, and I pointed out, but it says it on your website, and I showed it to them and they agreed, it says it on the website, then they had to run my credit a couple more times to find a bank that would do it until 2027. The final bank that was chosen let me do a payment in December, which is still not 2027. The real problem I have with this is that their website said 2027. They agreed that’s what it said, but that they could not do it. That is blatant false advertising. It’s not my problem if your system hasn’t been updated yet.
The salesperson I had was awesome. The only problem was the car I I ended up getting set online, no payments until 2027. It even set it for that ven number. After all the paperwork is done, they said my payment would be due in 40 days. I said no, it says online no payment till 2027. They said, well, we looked it up and Kia is not covering it for that model, and I pointed out, but it says it on your website, and I showed it to them and they agreed, it says it on the website, then they had to run my credit a couple more times to find a bank that would do it until 2027. The final bank that was chosen let me do a payment in December, which is still not 2027. The real problem I have with this is that their website said 2027. They agreed that’s what it said, but that they could not do it. That is blatant false advertising. It’s not my problem if your system hasn’t been updated yet.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
This was my very first dealership experience and everyone was very and patient. I had many questions, very indecisive, and on top of all that a 3 year old yelling and running wild. The saleswoman was very friendly and knowledgeable and made herself accessible even after my purchase.
This was my very first dealership experience and everyone was very and patient. I had many questions, very indecisive, and on top of all that a 3 year old yelling and running wild. The saleswoman was very friendly and knowledgeable and made herself accessible even after my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through your first dealership experience and answering all your questions, even with a lively three-year-old in tow. Your praise of our patience and ongoing support means a great deal to us. Enjoy your new Kia Sorento!
Very pleased with the service center. My car was ready when promised and service was professionally completed on time.
Very pleased with the service center. My car was ready when promised and service was professionally completed on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service on your Kia Niro Plug-In Hybrid met your expectations for professionalism and was ready right when promised. Hearing that everything stayed on schedule means a lot to our service department.
Everyone was very accommodating and helpful. Super nice employees and would definitely recommend Kia on Battleground!
Everyone was very accommodating and helpful. Super nice employees and would definitely recommend Kia on Battleground!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your comment about our accommodating and helpful staff reflects how our service department values creating a friendly atmosphere. Knowing you’d recommend our dealership for service on your K5 is truly rewarding.
I really enjoy my interaction and getting my car. I really love the Service that I had and I love the car that I received. I would always recommend anyone to go to battleground Kia to get them a car from there.
I really enjoy my interaction and getting my car. I really love the Service that I had and I love the car that I received. I would always recommend anyone to go to battleground Kia to get them a car from there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your new Sportage is already making an impact, and we’re thrilled you enjoyed your purchase experience. Hearing that our service met your needs and that you love your vehicle means a lot to us. Thank you for recommending our dealership to others.
The service person was really great. He acknowledged me when I arrived and said he would be right with me. He explained what was done and what would be needed in the future.
The service person was really great. He acknowledged me when I arrived and said he would be right with me. He explained what was done and what would be needed in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Kia Sorento is in great hands, and we’re pleased our service team could greet you promptly and walk you through today’s work and future maintenance needs. Hearing that you felt acknowledged upon arrival and found our explanations clear means a lot to our service department.
Did great job and appreciate honest feedback on what needed fixing vs was optional, refreshing instead of always recommending most expensive option.
Did great job and appreciate honest feedback on what needed fixing vs was optional, refreshing instead of always recommending most expensive option.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our honest approach refreshing means a lot to our service team. We’re pleased we could clarify which fixes were essential and which you could defer during the service on your Kia Telluride.
On time, on task, and prompt, with a pleasant, comfortable customer waiting area. Copy was surprisingly good from a machine. That was a pleasant surprise.
On time, on task, and prompt, with a pleasant, comfortable customer waiting area. Copy was surprisingly good from a machine. That was a pleasant surprise.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Kia Soul was prompt and efficient. It’s rewarding to know the waiting area felt inviting and the document copies exceeded your expectations.
Great help, changed my perspectives on car dealerships and gave me motivation to strive for better
Great help, changed my perspectives on car dealerships and gave me motivation to strive for better
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that our help shifted your perspective on car dealerships and motivated you to strive for better means a lot to our team. Congratulations on your new K5. We look forward to seeing where it takes you.