Reviews
We recently purchased a car for our 16-year-old, and worked with Lucas during the buying process. He was easy to work with and listened to what was important to our family. Lucas worked hard, communicated well and followed up appropriately. Thank you for the great experience!
We recently purchased a car for our 16-year-old, and worked with Lucas during the buying process. He was easy to work with and listened to what was important to our family. Lucas worked hard, communicated well and followed up appropriately. Thank you for the great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with the used Mazda CX-5. We’re glad our team listened to your family’s priorities and kept you informed throughout the process. Enjoy many great drives in the new CX-5!
Good service Good salesman Good service Right to the point Car received Good explanation Good trying
Good service Good salesman Good service Right to the point Car received Good explanation Good trying
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback on your new Kia Sorento purchase. We’re glad Anthony provided clear, efficient service and guidance. Enjoy every mile in your Sorento.
He give us expect advice and helped buy us car, leaving us completely satisfied even after purchase.
He give us expect advice and helped buy us car, leaving us completely satisfied even after purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We’re delighted Ryan could provide expert advice and guide you through your Kia purchase. Knowing you’re completely satisfied after the sale means a lot, and we look forward to helping you again.
They worked me right in, work was done very quickly, communication was great and liked the new point check video of the mechanic's walk around. Will be back for my next service. Kia Battleground has done all the service work for us since we bought the vehicle new in 2024. Very pleased.
They worked me right in, work was done very quickly, communication was great and liked the new point check video of the mechanic's walk around. Will be back for my next service. Kia Battleground has done all the service work for us since we bought the vehicle new in 2024. Very pleased.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear about your experience with your Kia. We’re glad we could fit you in promptly, maintain clear communication, and that our point check video was helpful. We look forward to welcoming you back for your next service.
Customer service was great from the time I arrived until the time I left. The service was quick and I appreciated this due to having multiple things to do that day. Everyone that I encountered that day was friendly and helpful.
Customer service was great from the time I arrived until the time I left. The service was quick and I appreciated this due to having multiple things to do that day. Everyone that I encountered that day was friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the 5-star rating and hearing that our friendly staff and efficient service made your visit smooth. It’s great to know the quick turnaround helped you stay on schedule with a busy day. Dwight and our service team look forward to keeping your Kia in top condition next time.
We have purchased 5-cars from Battleground KIA since 2015. We like the people the Brand and the service after the sale!
We have purchased 5-cars from Battleground KIA since 2015. We like the people the Brand and the service after the sale!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your loyalty since 2015 means a lot to our team. We’re delighted that we continue to earn your confidence in Kia through our people and after-sale service. Thanks for choosing us again!
Always being nickel and dimed, only came there bcuz I had a $1000 worth of work done on my car and after a too expensive oil change they left the under cover dangling on one side. The place where I normally get oil changes is half the price and always makes sure to evenly secure the cover
Always being nickel and dimed, only came there bcuz I had a $1000 worth of work done on my car and after a too expensive oil change they left the under cover dangling on one side. The place where I normally get oil changes is half the price and always makes sure to evenly secure the cover
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I went today to the Kia place on battleground explain to them that I have early stages of dementia and I showed them what I owed on the car and we started this interview on the computer they gave me a price of $7,839 but when I got over there he only wanted to give me $4,000. For someone that is a senior citizen 68 years old going blind has dementia and they don't want to help a poor soul out you know that they can sell this car for at least $10,000 all they wanted and they kept laughing at me the these people that was the sales people they can't look at me and laughing at me I don't think it's funny when you're going blind I don't think it's funny when you can't do for yourself I don't think it's funny when you got one foot in the grave and one foot in the ground. They could have helped me out but they're not the Wheeling type of people all they're willing to do is make fun of people especially senior citizens they could have paid what little bit I owed on the car which is around $6,000 it's worth at least 8 or 9 or 10,000 they could get out of it it's a one owner car it's a 2019 Mitsubishi mirage with 54,000 miles on it and you know I I don't drive fast the cars in good condition but no they couldn't help a poor woman out like myself I wouldn't buy I wouldn't send no one to them they have no compassion no compassion. May God have mercy on their soul. To not help I even gave him doctor's notes for my doctor stating I'm not able to drive anymore but no they wouldn't help my poor poor lady who who has nobody to help her with these things I had to drive all the way over there in the rain all the way from Thomasville to Greensboro. They just weren't no help at all and the salesman that was standing up there they were laughing at me I don't like to be laughed at I know I'm old but they could have handled my situation in a better way or they could have said well you know what let's help you find somebody to help you buy your car to pay it off what you owe that's the main thing pay off what you owe and help me out but no they weren't willing to help it for sale poor poor soul all they want to do is make money on and make money over fist over matter and make a $5,000 profit they seem where they could buy my car for $4,000 and make a $6,000 profit but no they wouldn't help me I was suggest to anyone do not go to this place do not go there.
I went today to the Kia place on battleground explain to them that I have early stages of dementia and I showed them what I owed on the car and we started this interview on the computer they gave me a price of $7,839 but when I got over there he only wanted to give me $4,000. For someone that is a senior citizen 68 years old going blind has dementia and they don't want to help a poor soul out you know that they can sell this car for at least $10,000 all they wanted and they kept laughing at me the these people that was the sales people they can't look at me and laughing at me I don't think it's funny when you're going blind I don't think it's funny when you can't do for yourself I don't think it's funny when you got one foot in the grave and one foot in the ground. They could have helped me out but they're not the Wheeling type of people all they're willing to do is make fun of people especially senior citizens they could have paid what little bit I owed on the car which is around $6,000 it's worth at least 8 or 9 or 10,000 they could get out of it it's a one owner car it's a 2019 Mitsubishi mirage with 54,000 miles on it and you know I I don't drive fast the cars in good condition but no they couldn't help a poor woman out like myself I wouldn't buy I wouldn't send no one to them they have no compassion no compassion. May God have mercy on their soul. To not help I even gave him doctor's notes for my doctor stating I'm not able to drive anymore but no they wouldn't help my poor poor lady who who has nobody to help her with these things I had to drive all the way over there in the rain all the way from Thomasville to Greensboro. They just weren't no help at all and the salesman that was standing up there they were laughing at me I don't like to be laughed at I know I'm old but they could have handled my situation in a better way or they could have said well you know what let's help you find somebody to help you buy your car to pay it off what you owe that's the main thing pay off what you owe and help me out but no they weren't willing to help it for sale poor poor soul all they want to do is make money on and make money over fist over matter and make a $5,000 profit they seem where they could buy my car for $4,000 and make a $6,000 profit but no they wouldn't help me I was suggest to anyone do not go to this place do not go there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Jo, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Martinez was great to work with. I was told I would receive a gas gift card if I filled out a survey and we did that but I have not seen anything.
Martinez was great to work with. I was told I would receive a gas gift card if I filled out a survey and we did that but I have not seen anything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Please reach out to us directly regarding your gift card.
As always Battleground Kia was awesome, I was in and out very quickly all my needs taken care of.
As always Battleground Kia was awesome, I was in and out very quickly all my needs taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear you were in and out swiftly and that all your Kia service needs were handled. It’s always a pleasure to keep your vehicle running smoothly. Please let us know if there’s anything else we can do for you.