Reviews
Everything went well except for the salesman trying to up sale me, by telling me I needed products that I knew I didn’t need. I don’t like that.
Everything went well except for the salesman trying to up sale me, by telling me I needed products that I knew I didn’t need. I don’t like that.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great customer service. Keeps you informed about the progress of the service being done. Gets text alerts.
Great customer service. Keeps you informed about the progress of the service being done. Gets text alerts.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our updates kept you informed during the service on your Kia K5 is rewarding. Your kind words and five-star rating mean a great deal to our service team.
I would like to leave a 5 Star Review for Khamani (K), who was the our sales person and was fantastic in every way! We had to provide a low rating for Anthony because he made a mistake on our initial paperwork on the first AWD Sorrento we purchases the week prior. He called us and would not honor the original purchase agreement or deal. He said we had to return our initial vehicle and we ended up with a higher payment, on a vehicle that no longer had AWD due to his large mistake. He was professional and apologetic, but we feel he should have matched the original payment we had with our first car, due to his error. Although I love my new car, the whole process was very disheartening.
I would like to leave a 5 Star Review for Khamani (K), who was the our sales person and was fantastic in every way! We had to provide a low rating for Anthony because he made a mistake on our initial paperwork on the first AWD Sorrento we purchases the week prior. He called us and would not honor the original purchase agreement or deal. He said we had to return our initial vehicle and we ended up with a higher payment, on a vehicle that no longer had AWD due to his large mistake. He was professional and apologetic, but we feel he should have matched the original payment we had with our first car, due to his error. Although I love my new car, the whole process was very disheartening.
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- 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
The dealership work with the manufacturer to get my transmission cover. The warranty was expired about 7k miles. I didn’t have to pay anything for it.
The dealership work with the manufacturer to get my transmission cover. The warranty was expired about 7k miles. I didn’t have to pay anything for it.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you didn’t have to pay anything for your Kia Forte’s transmission cover means a lot to our service team. We were happy to work with the manufacturer to secure the part for you even after your warranty had expired. Thank you for your five-star rating and for trusting us with your service needs.
Although the staff didn’t seem to initially understand the newest recall because the computer mentioned 347 not 374 one was trim, one was a fire hazard!!!, , the manager was fantastic about it- was moving in a couple of days band needed the fix done asap- which they made happen- very grateful
Although the staff didn’t seem to initially understand the newest recall because the computer mentioned 347 not 374 one was trim, one was a fire hazard!!!, , the manager was fantastic about it- was moving in a couple of days band needed the fix done asap- which they made happen- very grateful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department is pleased we could expedite the recall repair on your Kia Telluride before your move. Knowing that we addressed the fire hazard quickly when you needed it most is truly rewarding.
Overall great experience! Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%.
Overall great experience! Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for recommending us and for the five-star rating on your new Seltos. Knowing the process felt efficient and met your needs means a lot to our team.
I had a great experience at Battleground Kia! The entire process was smooth, professional, and straightforward. I originally came in looking at a K5, but after working through the numbers, I ended up leaving with a brand-new 2026 Kia K4 that I absolutely love. The team was helpful, patient, and made sure I was comfortable with everything before leaving. I’m very happy with my purchase and would definitely recommend Battleground Kia to anyone looking for a new vehicle!
I had a great experience at Battleground Kia! The entire process was smooth, professional, and straightforward. I originally came in looking at a K5, but after working through the numbers, I ended up leaving with a brand-new 2026 Kia K4 that I absolutely love. The team was helpful, patient, and made sure I was comfortable with everything before leaving. I’m very happy with my purchase and would definitely recommend Battleground Kia to anyone looking for a new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that the purchase process felt smooth and professional means a lot to our team. We’re delighted you love your new 2026 Kia K4 and that our team could guide you with patience and clarity. Your recommendation means a great deal to us.
Dealership was A+, Service was A+ and the service personnel did a great job. I will be going back when I need my KIA Carnival serviced again.
Dealership was A+, Service was A+ and the service personnel did a great job. I will be going back when I need my KIA Carnival serviced again.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you felt our dealership was A+ and our service personnel excelled means a lot to our team. We’re here whenever you need service on your Kia Carnival again.
Overall it was a good experience, Anthony was phenomenal and did not make me feel pressured to make an immediate purchase. My biggest complaint is with the managers as the mileage on the sheet of paper that had the vehicle specs was drastically different than what the odometer in the vehicle showed by over 3,200 miles!! I was told the manager used it a few times plus it was also the test drive vehicle. No attempt was made to find me another Sorento with the trim I wanted with less miles! In the end I still bought the Sorento EX for only $1,000 off. They should've been willing to take more off in situations like this...still love my Sorento.
Overall it was a good experience, Anthony was phenomenal and did not make me feel pressured to make an immediate purchase. My biggest complaint is with the managers as the mileage on the sheet of paper that had the vehicle specs was drastically different than what the odometer in the vehicle showed by over 3,200 miles!! I was told the manager used it a few times plus it was also the test drive vehicle. No attempt was made to find me another Sorento with the trim I wanted with less miles! In the end I still bought the Sorento EX for only $1,000 off. They should've been willing to take more off in situations like this...still love my Sorento.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear Anthony provided a positive, no-pressure experience. We apologize for the mileage discrepancy and understand your concerns regarding the vehicle and pricing. We appreciate your honesty and are happy to hear you're enjoying your Sorento. Thank you for choosing us!
I had a great experience. Everyone was very friendly and helpful throughout the whole car purchase
I had a great experience. Everyone was very friendly and helpful throughout the whole car purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that you found our team friendly and helpful throughout your purchase means a great deal to our dealership. Congratulations on your new Kia Sportage; enjoy every mile in your new ride.