Reviews
My associate was very knowledgeable about my repairs and took his time with me soo that I understood what needed to be done
My associate was very knowledgeable about my repairs and took his time with me soo that I understood what needed to be done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our associate took the time to explain your Kia Sorento's repair needs clearly so you felt informed about what needed to be done.
Great process, but they did not advise as if there were any discounts offered on the vehicle. Kia was offering a larger discount.
Great process, but they did not advise as if there were any discounts offered on the vehicle. Kia was offering a larger discount.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Second time working with them and they made the process easy both times and got me out of there with a new car both times
Second time working with them and they made the process easy both times and got me out of there with a new car both times
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing both purchases felt straightforward means a lot to our team. Congratulations on your new Kia Sorento, and thank you for choosing us again!
Service center is ok.... you wait an hour minimum. Shortage of staff, any issue with warranty they have a manger look without you present and try to avoid fixing the issue. Now that my free oil changes are done I will not be coming back to this location.
Service center is ok.... you wait an hour minimum. Shortage of staff, any issue with warranty they have a manger look without you present and try to avoid fixing the issue. Now that my free oil changes are done I will not be coming back to this location.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Nice job thank you survey wants fifteen words which is stupid so here your fifteen
Nice job thank you survey wants fifteen words which is stupid so here your fifteen
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
My Service work was very patient and friendly. He answered all my questions clearly. Great!!!!
My Service work was very patient and friendly. He answered all my questions clearly. Great!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you received attentive care and clear explanations during the service on your Kia K4. Thank you for the five-star rating!
I really appreciate the coupons that was sent to me for my birthday. It definitely came in handy and I like how easy it is to make an appointment for any service I’m needing.
I really appreciate the coupons that was sent to me for my birthday. It definitely came in handy and I like how easy it is to make an appointment for any service I’m needing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy that scheduling service for your Kia Sportage has been convenient. Thank you for the five-star rating!
The dealership is honest I have never had a problem with service over the course of 9 years.
The dealership is honest I have never had a problem with service over the course of 9 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After nine years of service visits, your continued confidence in our team means a great deal. We're happy the service on your Kia Sportage has consistently gone well.
Received excellent Kia service; respectful staff explained all procedures beforehand and offered choice to proceed.
Received excellent Kia service; respectful staff explained all procedures beforehand and offered choice to proceed.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased our service team explained the procedures for your Kia Sorento in advance and left the decision to proceed with you. Thank you for recognizing their considerate approach.
THANK YOU for taking the time to ensure my service was done correct the first time and well within the timeframe I was given. I appreciate the due diligence the department always takes with my vehicles.
THANK YOU for taking the time to ensure my service was done correct the first time and well within the timeframe I was given. I appreciate the due diligence the department always takes with my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service on your Kia Sportage was handled thoroughly and completed within the timeframe you were given. Your recognition of our service department’s consistent attention to detail means a lot to us.