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Spend your money elsewhere
Horrible experience, and I would recommend going somewhere where their isn't managers, and staff involved in lying, and shady dealings. This place is the worst
Five Star Sales and Service!
Five Stars!! Had a fantastic sales and customer service experience today with my purchase of a new SUV. Gabriel, Dennis, Chris in sales/Finance and Ken/William in service made everything go very smoothly. Also, this was the fastest car sale transaction that I've ever had in all my years. What ultimately made this dealer different than others is their willingness to offer a fair trade in price and commitment to provide a win-win situation. I'll definitely be using Lomira Autos for my future car purchases. Just want to say thanks for everything and keep up the outstanding work!- Mike
Gabriel helped us with the purchase 9f our chevy camaro, he was awesome, helped with everything, would highly recommend him to anyone looking for a vehicle!
It was easy to buy the car. The customer service was nice and fast. Overall was a great experience. Would definitely recommend to my friends.
Very easy going (non pressure) dealership
Purchased our new (to us) family car from this dealership. John helped us out on a Saturday - he knew we were coming from a phone call and had the car clean and ready to view. The car was in the shop getting maintenance so he walked me around the car in their warm facility before kindly letting us move 5 kids car seats into the vehicle we wanted to test drive as a family. We took a 20 minute test drive up the interstate and down some side streets. Once back and after making a decision Phoenix assisted us with trying to win our business to finance the car. Unfortunately they were not able to beat our Credit Union, but he was honest and upfront and said if he couldn't beat our rate then would help us coordinate with our credit union. Overall - for a very big purchase - they made it as easy going and no pressure as possible (Literally - 0 pressure).
Thank You Kyle
Kyle thank You, you are the benchmark for customer service. Neither myself or my wife are techies, but what you showed us of all the features on this car was very important to us, Thanks to you were better techies. Also a Hooaah to Brad for his friendly service, Lomira Auto earned and deserves the General Five Star Rating. Thank You Again.
Thanks Don & Kim! We'd love you guys even if you didn't buy 4 vehicles in 3 years! Thanks for the nice review!
ford f250, they had exactly. Very fair price!
Very fair on my trade in price. No haggle on $$ for the vehicle I bought . I had been looking for a truck for a month. Best value, best price.
Thanks for coming from Pewaukee to find the perfect truck!
Disappointed in Service Department and Inspection
Our experience with Sam Beck the salesman was very professional and and honest. Unfortunately the good news stops there. Our test drive of about 10 miles did not reveal any negative issues with the truck so we went ahead with the purchase. When driving home after the sale we noticed a loud squeaking coming from the brakes and a vibration coming from the rear end at higher speed. The next day we discovered a nail in one of the tires (dealer had already fixed one tire with a nail before purchase) and when we went to look for the jack kit we found that the handles for lowering the spare tire and lug wrench were missing. After another trip back to the dealership a used jack handle was provided. I made an appointment with the dealership to inspect the issues with the brakes and the vibration, letting the service department know that I could only leave the truck for one day. They did balance the rear tires, which did not fix the vibration issue, and informed me that the brakes were within their safety specs but would continue to squeak because they are metallic brakes. The bottom line is, I spent over $24,000 on this truck and I should not have to spend repeated trips to the dealership after the purchase only to find out they will not fix the issues.
Scott from Grafton
I walked into Lomira Auto Saturday afternoon desperate to find a nut for a bolt on my Dad's lawnmower so I could finish mowing his massive lawn. Sam was very helpful and went out of his way to find me a nut to match my bolt. Although I didn't purchase anything, how could I not recommend a place that hires good people like Sam. Thanks again!
Couldn't have asked for a better experience! Kyle was phenomenal and did everything he could to make sure we were taken care of! Highly recommended! They do treat you like family which is hard to find these days! See Lomira Auto for everything and ask for Kyle!
Thanks for bringing your whole wonderful family in to buy their vehicles here, Jenna! You guys rock!