It was easy to buy the car. The customer service was nice and fast. Overall was a great experience. Would definitely recommend to my friends.
Purchased our new (to us) family car from this dealership. John helped us out on a Saturday - he knew we were coming from a phone call and had the car... clean and ready to view. The car was in the shop getting maintenance so he walked me around the car in their warm facility before kindly letting us move 5 kids car seats into the vehicle we wanted to test drive as a family. We took a 20 minute test drive up the interstate and down some side streets. Once back and after making a decision Phoenix assisted us with trying to win our business to finance the car. Unfortunately they were not able to beat our Credit Union, but he was honest and upfront and said if he couldn't beat our rate then would help us coordinate with our credit union. Overall - for a very big purchase - they made it as easy going and no pressure as possible (Literally - 0 pressure).
Kyle thank You, you are the benchmark for customer service. Neither myself or my wife are techies, but what you showed us of all the features on this car... was very important to us, Thanks to you were better techies. Also a Hooaah to Brad for his friendly service, Lomira Auto earned and deserves the General Five Star Rating. Thank You Again.
Very fair on my trade in price. No haggle on $$ for the vehicle I bought . I had been looking for a truck for a month. Best value, best price.
Thanks for coming from Pewaukee to find the perfect truck!
I walked into Lomira Auto Saturday afternoon desperate to find a nut for a bolt on my Dad's lawnmower so I could finish mowing his massive lawn. Sam was... very helpful and went out of his way to find me a nut to match my bolt. Although I didn't purchase anything, how could I not recommend a place that hires good people like Sam. Thanks again!
Couldn't have asked for a better experience! Kyle was phenomenal and did everything he could to make sure we were taken care of! Highly recommended! They... do treat you like family which is hard to find these days! See Lomira Auto for everything and ask for Kyle!
Thanks for bringing your whole wonderful family in to buy their vehicles here, Jenna! You guys rock!
One of the best if not the best overall used car buying experience that I ever had. The Manager Joe was a real pleasure to work with. The car that I purchased... was sweet and priced fair. The price that I received for my trade was also very fair. I will do business with them again.
Thanks for your kind review John.
Where to begin....I am overjoyed with how great this experience was. Everyone was so wonderful from the moment we stepped foot out of our car. No pressure,... super knowledgeable, caring, friendly, willing to negotiate to make both parties feel great about the sale. The vehicle we purchased was the cleanest I have seen and you can tell they put a lot of time into making sure they are selling a quality product. Even the office area was well kept and welcoming. To top it off our salesman made sure we left with a full tank of gas and a car wash! Thank you so much for the amazing experience!!
Thanks for coming from Neenah! Thanks too for noticing the little things. We keep trying!
I found an ad for a 2013 Ford Escape that I was interested in checking out on cars.com I sent an email to confirm that the vehicle was still available... and I got an email response in less than 30 minutes! I wasn't able to make the drive to take a look for over a week so I called and verified that the vehicle was still available. I was directed to the gentleman who responded to my email and we discussed the condition of the vehicle. I decided to make the drive and take a test drive. Cody helped me and answered all my questions and I took it out for a test ride. It was everything and more than what was listed on Cars.com and I was happy to make the purchase. They offered my financing and insurance that I didn't want that took a bit longer, but it wasn't high pressure or anything so I was still happy driving away. Everyone at the dealership was friendly and very helpful.
Great dealership!! I would recommend them to my friends.