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CarMax Henderson

(108 reviews)
Visit CarMax Henderson
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
(702) 475-3291 (702) 475-3291

Inventory

See all 347 vehicles from this dealership.

About our dealership

At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
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Reviews

(108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Henderson from DealerRater.

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Max Christie was my salesperson, and he was super helpful things.Actually went really well until it got to the finance department.And then there was a bit of a hiccup, but I still got the car. And it's a tesla, and i'm pretty happy with it so far. I would say this if you're from Arizona, and you're buying an EV in Nevada, make sure that you understand how buying evs in nevada versus arizona works .

Max Christie was my salesperson, and he was super helpful things.Actually went really well until it got to the finance department.And then there was a bit of a hiccup, but I still got the car. And it's a tesla, and i'm pretty happy with it so far. I would say this if you're from Arizona, and you're buying an EV in Nevada, make sure that you understand how buying evs in nevada versus arizona works .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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They sent me a title I can’t register very bad bill was great though

They sent me a title I can’t register very bad bill was great though

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Thoughtful, courteous, very friendly and very easy-going. Basically they will do whatever it takes to make the customer comfortable. They answer any questions. They bend over backwards to help you in anyway they can. Even though their sales people were busy at the time they made a reservation for myself and the wife. They asked if we had a vehicle in mind and I told him yes it was a certain Mustang that was there and he said would you like us to reserve it for you. We said certainly I did not know you could do that so while we waited for her appointment to roll around, the car was reserved and nobody else could do anything with it. Very surprising and very pleasing.

Thoughtful, courteous, very friendly and very easy-going. Basically they will do whatever it takes to make the customer comfortable. They answer any questions. They bend over backwards to help you in anyway they can. Even though their sales people were busy at the time they made a reservation for myself and the wife. They asked if we had a vehicle in mind and I told him yes it was a certain Mustang that was there and he said would you like us to reserve it for you. We said certainly I did not know you could do that so while we waited for her appointment to roll around, the car was reserved and nobody else could do anything with it. Very surprising and very pleasing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I'd leave no stars if I could. Bought a 2015 Nissian Versa SV. Low miles (under 60,000. They boast a 125 point inspection. Less than 10 days later I had to being I to service. Why?? Rear left shock leaking hydraulic fluid, front brakes and rotors needed attention, and the radio face was blank. Who passed this car during inspection? They are the epitome of a used car lot. I'd been better off paying cash with a private sale. I will never purchase from CarMax again.

I'd leave no stars if I could. Bought a 2015 Nissian Versa SV. Low miles (under 60,000. They boast a 125 point inspection. Less than 10 days later I had to being I to service. Why?? Rear left shock leaking hydraulic fluid, front brakes and rotors needed attention, and the radio face was blank. Who passed this car during inspection? They are the epitome of a used car lot. I'd been better off paying cash with a private sale. I will never purchase from CarMax again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Professional Excellence! Total Team success Story at its Best! Keep being the Go to Store!

Professional Excellence! Total Team success Story at its Best! Keep being the Go to Store!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome..Very knowledgeable! We were very happy with the service we received and would recommend Guiseppe to anyone looking to buy a car.

Awesome..Very knowledgeable! We were very happy with the service we received and would recommend Guiseppe to anyone looking to buy a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Carmax was quick to promise, however they were unable to deliver on the things they promised.

Carmax was quick to promise, however they were unable to deliver on the things they promised.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Quick and easy transaction. Polite people all the way around. Great atmosphere. Thank you very much

Quick and easy transaction. Polite people all the way around. Great atmosphere. Thank you very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is my second car purchased in this dealership Carmax 1000 W. Warm Springs Road Henderson, NV 89014 The sales staff were all very professional and knowledgeable in their craft. Highly recommended.

This is my second car purchased in this dealership Carmax 1000 W. Warm Springs Road Henderson, NV 89014 The sales staff were all very professional and knowledgeable in their craft. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This was absolutely the best car buying/selling experience I've ever had. The main concern of my representative, Randy, was that I was happy. Never once did I feel pressured in any way. I feel the prices for both selling and buying were fair. I could not recommend this company and its employees any higher!

This was absolutely the best car buying/selling experience I've ever had. The main concern of my representative, Randy, was that I was happy. Never once did I feel pressured in any way. I feel the prices for both selling and buying were fair. I could not recommend this company and its employees any higher!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 108 reviews