"Experience Clear and Simple Car Buying and Selling"
I purchased and returned my vehicle to Carmax Cola, SC within the 5 days return policy. I loved the car but the vehicle's engine light came on the 2nd... day of my purchase. I contacted my salesman, T Kelley, he was very nice and professional. He told me to come in for the service department to take a look at it. After leaving hours later the engine light came on again. So I returned the vehicle because I no longer had confident in the quality of their vehicles. After the return, corporate refund my check for the price of the car with no problem. However, the money I paid for sales, tax, and tags Carmax Cola, SC prolonged refunding me my money. I was told I would be refunded to the bank card I used. When swiping my card to get a refund an additional amount that was to be returned to me was taken out of my account. They've only returned half of my money owed. I'll definitely be contacting corporate in the morning. I don't recommend anyone purchasing from this company. I wish I would have checked out the reviews first. There are many other unsatisfied customers. They maybe cheaper than the dealer but it's not worth what'll you go through if the car isn't working properly. I did finally go to Dick Dyler Mercedes-Benz and Volvo. I got the vehicle I wanted, with bumper to bumper warranty, low miles, and a great deal!!!
Chanell was very friendly and helpful. I'm looking forward to getting a vehicle from there in the near future.
Just viewed on the internet hadn't had a chance to visit a faculty or received personal service