CarMax Columbia

2.5 out of 5 2.5
Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Columbia Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

2.5 out of 5 2.5
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 14, 2018

    I purchased and returned my vehicle to Carmax Cola, SC within the 5 days return policy. I loved the car but the vehicle's engine light came on the 2nd... day of my purchase. I contacted my salesman, T Kelley, he was very nice and professional. He told me to come in for the service department to take a look at it. After leaving hours later the engine light came on again. So I returned the vehicle because I no longer had confident in the quality of their vehicles. After the return, corporate refund my check for the price of the car with no problem. However, the money I paid for sales, tax, and tags Carmax Cola, SC prolonged refunding me my money. I was told I would be refunded to the bank card I used. When swiping my card to get a refund an additional amount that was to be returned to me was taken out of my account. They've only returned half of my money owed. I'll definitely be contacting corporate in the morning. I don't recommend anyone purchasing from this company. I wish I would have checked out the reviews first. There are many other unsatisfied customers. They maybe cheaper than the dealer but it's not worth what'll you go through if the car isn't working properly. I did finally go to Dick Dyler Mercedes-Benz and Volvo. I got the vehicle I wanted, with bumper to bumper warranty, low miles, and a great deal!!!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    15 people out of 15 found this review helpful. Did you?
  • 4.0 out of 5
    December 13, 2017

    Chanell was very friendly and helpful. I'm looking forward to getting a vehicle from there in the near future.

    4.0 out of 5
    Customer Service
    Not Applicable
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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?
  • 4.0 out of 5
    June 21, 2017

    Just viewed on the internet hadn't had a chance to visit a faculty or received personal service

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 6 found this review helpful. Did you?