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CarMax Midlothian

(24 reviews)
Visit CarMax Midlothian
Sales hours: 9:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(804) 318-5346 (804) 318-5346

Inventory

See all 199 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Midlothian from DealerRater.

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We were especially pleased with Keith Loudy's professionalism and the excellent handling of the delivery and condition of the car. Each of the staff we dealt with was courteous, friendly and efficient.

We were especially pleased with Keith Loudy's professionalism and the excellent handling of the delivery and condition of the car. Each of the staff we dealt with was courteous, friendly and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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My appointment with dealership was great. Consultants gave me great information on a vehicle trade in and buying a newer model. It only took one week to receive the vehicle from Newport News to finalize the deal.

My appointment with dealership was great. Consultants gave me great information on a vehicle trade in and buying a newer model. It only took one week to receive the vehicle from Newport News to finalize the deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I am pleased with the transaction.

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I don't know how to feel. Everybody is pretty professional and everybody is saying and doing the right things. However, bought my car on a Saturday and took it back on Sunday because of problems with the vehicle. They gave me loaner and my car is currently getting fixed. I haven't had my vehicle a day yet and IDK, how I should feel.

I don't know how to feel. Everybody is pretty professional and everybody is saying and doing the right things. However, bought my car on a Saturday and took it back on Sunday because of problems with the vehicle. They gave me loaner and my car is currently getting fixed. I haven't had my vehicle a day yet and IDK, how I should feel.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I had an incredible experience. My salesman was very professional and I was pleased with my purchase.

I had an incredible experience. My salesman was very professional and I was pleased with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Excellent service and no pressure. Vehicle was transferred to the location we requested. Caitlyn was extremely helpful and courteous throughout the entire process.

Excellent service and no pressure. Vehicle was transferred to the location we requested. Caitlyn was extremely helpful and courteous throughout the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very easy experience. Everything was ready for me when I arrived so it went very smoothly!

Very easy experience. Everything was ready for me when I arrived so it went very smoothly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I have bought all my cars and truck in the past 20 years. I love their no hassle purchase and the quality of cars has been excellent. Also there is a wide selection, so I have never had a problem finding what I want. Ben did an excellent job of walking us through the buying process and answered all our questions. Everyone at the business office was very cordial and helpful. When we wanted to sit down with an associate to complete my transaction instead of signing and email, the associate was pleasant and accommodating.

I have bought all my cars and truck in the past 20 years. I love their no hassle purchase and the quality of cars has been excellent. Also there is a wide selection, so I have never had a problem finding what I want. Ben did an excellent job of walking us through the buying process and answered all our questions. Everyone at the business office was very cordial and helpful. When we wanted to sit down with an associate to complete my transaction instead of signing and email, the associate was pleasant and accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very fast and pleasant buying experience. We worked with Scott Davis to purchase a 2016 2-door Jeep Wrangler (Rubicon Hard Rock edition). Scott was very knowledgeable about Jeeps and provided a lot of good information. He ensured that two minor issues were resolved to our satisfaction. The entire process was very fast and easy. We will come back here again if we every need to purchase another vehicle.

Very fast and pleasant buying experience. We worked with Scott Davis to purchase a 2016 2-door Jeep Wrangler (Rubicon Hard Rock edition). Scott was very knowledgeable about Jeeps and provided a lot of good information. He ensured that two minor issues were resolved to our satisfaction. The entire process was very fast and easy. We will come back here again if we every need to purchase another vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a great experience. It was a pleasure working with Herman. Herman stayed late to make sure that we got what we needed and was very knowledgeable and polite.

It was a great experience. It was a pleasure working with Herman. Herman stayed late to make sure that we got what we needed and was very knowledgeable and polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I love the dealership because they made me feel like I was important and they showed me any car. I wanted to look at and the dealer help me with my financing. Find the right car.

I love the dealership because they made me feel like I was important and they showed me any car. I wanted to look at and the dealer help me with my financing. Find the right car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 24 reviews