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Ed Napleton Honda

(2,915 reviews)
Visit Ed Napleton Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 5 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(2,915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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This is my second CRV that I have purchased from Napleton

This is my second CRV that I have purchased from Napleton Honda in Oak Lawn. Gerald Griffin handled both sales for me. He is always thorough and is very personable. He always gets the best deal for his customers!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Karen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dani is a charismatic guy who makes you feel comfortable

Dani is a charismatic guy who makes you feel comfortable and makes the process feel smooth and easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you Gerald Griffin for selling me my 2023 Honda!

Thank you Gerald Griffin for selling me my 2023 Honda! It was pleasure working with him. I seen the car I wanted and he kept me up to date when it would arrive. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Aleida, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Gerald Griffin is the best person to buy a car from!

Gerald Griffin is the best person to buy a car from! He helped me with my first car and I recommended my sister come to get her new car. I know I can always count on him with ANY questions involving my car. He is very efficient and provides so much information so you’re never confused!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jasmine, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Honda of Oak Lawn Dealer so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Danny was awesome very helpful.

Danny was awesome very helpful. Our third time buying a car with him and we will keep coming back!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I want to thank Sean P for all his profesionalismo ,

I want to thank Sean P for all his profesionalismo , patience and help with my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Jesus provided excellent service and attention, thank you

Jesus provided excellent service and attention, thank you for helping me get my first car, excellent salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience had a really smooth time at the dealer,

Great experience had a really smooth time at the dealer, my salesperson was Jesus and he was great and made the whole process super smooth

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maria, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I got a car I wanted at a great price from Danny Nino at

I got a car I wanted at a great price from Danny Nino at Napleton. He was very nice and friendly. More importantly, he didn’t push me into buying anything I didn’t want to. I would definitely buy a car from him again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

If you are looking it for a vehicle ask Bob or Gerald

If you are looking it for a vehicle ask Bob or Gerald they will take good care of very well.when I purchased it didn’t take long at all

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!