Ed Napleton Honda

(4.8) 588 reviews

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4.8
588 lifetime reviews. Includes reviews of Ed Napleton Honda from DealerRater.com
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  • Outstanding Experience !

    I have been shopping for a used Camaro or Challenger. Ed Napleton Honda in Oak Lawn had 1 auto Camaro, 1 manual Camaro, 1 auto Challenger and 1 manua

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    l Challenger. What more could you ask for ? I was able to test drive both vehicles in a manual @ the same place. All of the salespeople said Hello as you walked by. Very modern showroom, great overall experience. Ask for Tony Chippas, he will set you up with one of his top sales reps and everything from there is a breeze. Would definitely recommend visiting this dealer !! A+

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Gavin, thank you for taking the time to leave a review for us at Ed Napleton Honda of Oak Lawn Dealer. We're happy we could meet your expectations!

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    We hope you have a great day!


  • Exceptional Customer service

    I was very impressed at the quality of service Me and my son were provided at Napleton Honda. They took their time in explaining everything in detail

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    and making sure the deal got done as promised over the phone when I called and asked questions before coming in. Gerald Griffinhas great customer service , care and concern.He's not just trying to sell you anything. Anthony Chippas's greeted me and gave exceptional customer service from the time I walked in till the time we left. I highly recommend this dealership based on the quality of vehicles that they have and the service they provide to you. While with the Finance team they went over everything and made sure we understood anything extra. Great business and staff. I was very impressed considering Car dealerships get such a bad rap and car sales men. Good Job guys.

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    Does recommend this dealer

  • Slow but worth the wait

    Like most car sales dealers, these guys took a REALLY long time to drag out the car buying process. However, in the end I am very happy with my purcha

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    se and feel like I got a pretty good deal. They are thorough in their knowledge of the cars, fair in price, and genuinely seem to care about their customers. I've had my new (used) car for three days now and I am very happy with it. They really fix up the new cars well, and make them shiny and new. Sam is a kind salesman and Tony, the manager, is also a genuine guy. The whole experience took 4 hours, and I was exhausted leaving there at 10pm, but otherwise I was satisfied.

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    Does recommend this dealer

  • Mutaz it's a great salesperson,knowledge,nice attitude

    I want to thanks Mutaz for making me comfortable to purchase a new white CRV2017 with his knowledgeable and professionalism amazing customer service

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    goes above and beyond with what the customer needs. He is amazing sales person that the same day he make me decide to purchase a new white CRV. I will recommend more customer to him for sure. I love his attitude,attention,positive,care, knowledgeable. Thank you so much for your support.

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    Does recommend this dealer
    Ed Napleton Honda

    Congratulations on your new car, Millyalberto! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!


  • Astonishing!

    Most dealers come at you with a lot of false advertisement but GG actually kept it 100% and helped me out personally as if I was one of his own.

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    Does recommend this dealer
    Ed Napleton Honda

    We're glad to hear our Staff took such great care of you, Cameron24! We hope we can continue to be of service to you down the road! Please don't hesit

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    ate to reach out if there's anything additional we can do for you.


  • Used Car Fibd!!#

    Thanks to Keith Stadler and Tony Chippas for facilitating this tranaction. Super Clean Used Car. Thanks for making the transition so smooth.... will d

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    efinitely return when its time to buy new...

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    Does recommend this dealer
    Ed Napleton Honda

    Vroom To Go..., we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your ne

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    w vehicle and we will be more than happy to assist you!


  • Fast and easy

    Toni Chiapas and Sam Day got me out of the showroom quickly with a CRV. I told them what I wanted and gave them my budget. The paperwork went smooth a

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    nd fast. I would recommend this dealership to anyone looking for great fast service.

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    Does recommend this dealer
    Ed Napleton Honda

    We're glad to hear our Staff took such great care of you, Jon Maloney! We hope we can continue to be of service to you down the road!


  • Best Experience !!!

    Inquired on line for a new accord and had all information and a call for a appointment in minutes. Eli and Johnny assisted my in finding my new Accor

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    d and had me on the road in a couple hours. True professionals.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that our staff provided you with a positive experience! If you have any further questions, please don't hesitate to reach out! S

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    afe travels!


  • Thanks for giving it to me straight

    So I don’t like buying cars or shopping at all for that matter. I was getting quotes online and the more I looked I found dealers giving me lower and

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    lower prices so I eventually went in to my local Honda story with there offer and they had me there for 4 hours and then they didn’t honor the price. So the next day we stopped in at ED NAPLETON HONDA in Oak Lawn o our way home from the mall. And we walked in and we greeted by Steve Ignowski and he welcomed us in and with in a few minutes we were introduced to our salesman Mel he showed us the same car as our local guy but we didn’t have to haggle on the price ! The were a few hundred more then our quote but it included an oil package with some other stuff. We said yes and we’re home an hour later. Thanks Frank Mel and Steve for making it easy

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Little Miss Hrv, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!


  • Me.2 want a good deal

    So I have been looking around online for a 2918 Honda Accord and went to napleton cuz they had no payments for 6 months and I was strapped for cash cu

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    z of Xmas and this was what made us go there Sales guys Russ was cool and his boss steve not bad either Go there get good servicetypeR

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car, Mr Accord 2018! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!


Ed Napleton Honda
5800 W 95th St Oak Lawn, IL 60453
New (888) 361-7855
Used (888) 329-1622
Service (888) 320-7816
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