Reviews
If I could give zero stars, I would.
If I could give zero stars, I would. My experience with Baha Autos and the manager Nas was not only unprofessional — it was criminal. After leaving honest reviews about their questionable business practices, I became the victim of identity theft. Someone used my personal information to run unauthorized credit checks, and it appears this was retaliation for exposing their fraudulent behavior. The fact that they had access to my details from a previous inquiry and then used them to try and damage my credit is not just unethical — it’s illegal. I’ve reported this situation to the proper authorities and credit bureaus, and I strongly advise anyone considering this dealership to think twice. If this happened to me, it can happen to you. Protect yourself. Baha Autos does not operate with transparency, and based on my experience, retaliation and shady tactics are part of how they do business.
If I could give zero stars, I would.
If I could give zero stars, I would. My experience with Baha Autos and the manager Nas was not only unprofessional — it was criminal. After leaving honest reviews about their questionable business practices, I became the victim of identity theft. Someone used my personal information to run unauthorized credit checks, and it appears this was retaliation for exposing their fraudulent behavior. The fact that they had access to my details from a previous inquiry and then used them to try and damage my credit is not just unethical — it’s illegal. I’ve reported this situation to the proper authorities and credit bureaus, and I strongly advise anyone considering this dealership to think twice. If this happened to me, it can happen to you. Protect yourself. Baha Autos does not operate with transparency, and based on my experience, retaliation and shady tactics are part of how they do business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The whole staff was great and super helpful.
The whole staff was great and super helpful. Super grateful I was able to get the car of my dreams, the 2024 BMW M3 Competition
The whole staff was great and super helpful.
The whole staff was great and super helpful. Super grateful I was able to get the car of my dreams, the 2024 BMW M3 Competition
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall my experience was and is very positive!
Overall my experience was and is very positive! The finance manager and office staff were fantastic. So far they are working with me with my purchase. =)
Overall my experience was and is very positive!
Overall my experience was and is very positive! The finance manager and office staff were fantastic. So far they are working with me with my purchase. =)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i don't recommend them worst place they sold crashed car
i don't recommend them worst place they sold crashed car they fix it just adbove and engine doesn't work and transmission
i don't recommend them worst place they sold crashed car
i don't recommend them worst place they sold crashed car they fix it just adbove and engine doesn't work and transmission
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They never got back to me to let me know if the car was
They never got back to me to let me know if the car was still available
They never got back to me to let me know if the car was
They never got back to me to let me know if the car was still available
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Take a REAL mechanic if you chose to buy from BAHA
They HAVE to be nice sales people in order to sell, once they have aquire in selling, they will give you the runaounds for months, and the shop is even worse, not organized at all, I regret taking my car to them even for the free oil change! I no longer have the car, it was a total loss after 7 months of purcasing it. P.S. for every one bad review, right after, you have 10-15 people giving them 5stars, FAKE!
Take a REAL mechanic if you chose to buy from BAHA
They HAVE to be nice sales people in order to sell, once they have aquire in selling, they will give you the runaounds for months, and the shop is even worse, not organized at all, I regret taking my car to them even for the free oil change! I no longer have the car, it was a total loss after 7 months of purcasing it. P.S. for every one bad review, right after, you have 10-15 people giving them 5stars, FAKE!
- Customer service 4.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Traveling from central IL to Baha was a risk to us but
Traveling from central IL to Baha was a risk to us but this was THE ONLY CAR I wanted. After it was all said and done, the drive down Pulaski from I55 was the hardest part of the whole day. TEST DRIVING in unfamiliar surroundings wasn't something to which we were looking forward but Mason was calm and gave great directions so we could drive on residential as well as busy streets. He also gets major points from us because he let us take our time looking over the vehicle and was available for questions. This was the farthest from a high-pressure environment we've ever experienced. Vehicle was honestly represented in web photos and when we saw it in person, there were no surprises. CarFax available when requested was a comfort. After-the-sale service is prompt and friendly as well. Mike went to the moon and back to get us the best financing options out there, which made a HUGE impression on us. Paperwork was well explained and easy. We won't hesitate to contact them for future purchases.
Traveling from central IL to Baha was a risk to us but
Traveling from central IL to Baha was a risk to us but this was THE ONLY CAR I wanted. After it was all said and done, the drive down Pulaski from I55 was the hardest part of the whole day. TEST DRIVING in unfamiliar surroundings wasn't something to which we were looking forward but Mason was calm and gave great directions so we could drive on residential as well as busy streets. He also gets major points from us because he let us take our time looking over the vehicle and was available for questions. This was the farthest from a high-pressure environment we've ever experienced. Vehicle was honestly represented in web photos and when we saw it in person, there were no surprises. CarFax available when requested was a comfort. After-the-sale service is prompt and friendly as well. Mike went to the moon and back to get us the best financing options out there, which made a HUGE impression on us. Paperwork was well explained and easy. We won't hesitate to contact them for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Transmissions are bad
Every car I get has a transmission problem or I have to get work done on the car. My car is a 2020 and the Trans is going out do not go here
Transmissions are bad
Every car I get has a transmission problem or I have to get work done on the car. My car is a 2020 and the Trans is going out do not go here
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great selection of cars.
Great selection of cars. All very clean. They were helpful without being pushy. The process was easy
Great selection of cars.
Great selection of cars. All very clean. They were helpful without being pushy. The process was easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unexpectedly Great Place to Buy a Car
I bought a 2020 Tesla Model X at Baha after seeing it on Cars.Com. The listed price was really good so the only issue was the value of my trade-in. Mason made me a reasonable offer after I emailed pictures, then emailed me a Bill of Sale so I knew all the costs before I arrived. When I got there they took my 2016 Tesla Model S for a test drive and upped their trade-in offer by $2000 without any negotiation by me. They look like a typical corner used car lot with cars packed in, but they have a lot of nice cars. They listed my trade-in at a very attractive price. It will be a great deal for someone. Pro Tip: If you're coming from the north, don't get off I-94 at Cicero. Take the next exit east and enjoy a more relaxing drive to North Avenue.
Unexpectedly Great Place to Buy a Car
I bought a 2020 Tesla Model X at Baha after seeing it on Cars.Com. The listed price was really good so the only issue was the value of my trade-in. Mason made me a reasonable offer after I emailed pictures, then emailed me a Bill of Sale so I knew all the costs before I arrived. When I got there they took my 2016 Tesla Model S for a test drive and upped their trade-in offer by $2000 without any negotiation by me. They look like a typical corner used car lot with cars packed in, but they have a lot of nice cars. They listed my trade-in at a very attractive price. It will be a great deal for someone. Pro Tip: If you're coming from the north, don't get off I-94 at Cicero. Take the next exit east and enjoy a more relaxing drive to North Avenue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase