The Sharpest Rides

Kay Jones was great tonight! Got my husband in the truck he wanted. Customer service was good and very professional! Pauly was awesome as always! Thank you Sharpest Rides

Kay Jones was an awesome sales rep he really helped me out a lot and got a good deal for me! Love this place they really take care of you here!

Worst dealership experience ever! Bought a 50k truck from them and have had nothing but problems getting my trade in payed off, check engine light on, poor customer service. They lied to me about the bank, about the numbers, and about the scam warranty that was "included". Be warned, this place is a fraud. They will lie to you about everything and steal your money after dragging their feet to pay your loan off. They owe me money on the loan payoff amount difference. They paid a different amount than what was on the sales contract. Turned off the check engine light without doing any repairs, and said they fixed it. Not true. They even lied about the bank and interest rate. This is not okay. Don't even call them. Avoid at all cost. Even if they have your perfect vehicle. They are participating in fraud.

Totally unprofessional. They tried to get me into the dealership by lying that the 2024 GMC Acadia had 0 miles. It really had over 100,000, which I later learned.

Bought a vehicle from this company on 12/06/22. When I test drove it, the tire pressure sensors were not displaying properly. I asked the customer service representative (forget his name) I was driving with why that was, and he said 'it's because the tires are after-market/too big, the sensor doesn't like that'. I purchase the vehicle. They leave it with no gas or windshield wiper fluid. As I'm driving home I realize the left hood latch of the Jeep is missing, causing the hood to rattle. I stop at a different Jeep dealership on the way home, and they replace it for ~$100. I have a weird feeling, so the next day I take the Jeep to a tire shop. The Jeep DOESN'T HAVE tire pressure sensors at all! So I have them install sensors. I call Sharpest Ride to tell them about this and how the representative clearly lied, and whoever I talk to says they'll pay for it. It's upwards of $300. Now I have a terrible feeling, and I take the car to just get a full inspection a few days later. It needs A LOT of work, including diff fluid, belt, etc. They also recommend I completely replace the rear differential, which is extremely expensive. So I call Sharpest Ride and tell them I'm bringing this receipt as well, and that I want to return the car. I speak to Terry, who is very nice. When I bring it in to the dealership for my appointment with the customer service manager Terry, another man (I believe the manager) questions 'Who said we would reimburse you?' Terry sticks up for me. I provide the phone number of the gentleman I talked to on the phone when I called about the tire pressure sensors. He eventually agrees after Terry insists they should make it right, and also says they're going to personally inspect the vehicle to make sure everything is okay so I don't have to return it. They'll make sure everything is okay. I wait all day and when Terry brings it back he say it's all good, I can drive it into the mountains like I planned, and they write me a check for some of what I've already paid to repair the car. Now it's 02/03/23 and I took it in for standard alignment, and the technicians say both ball joints badly need to be replaced, as well as the steering dampener. This is absolutely something they should have seen when they looked at my car back when I brought it in! This is $1982 worth of work, after spending upwards of $700 on a car I just bought! Also, I had to call 3 times for them to send the appropriate paperwork for the DMV for registration (purchased 12/06/22, and they didn't send paperwork until mid January!) Temp tag expired Feb 2 or 3. I have filed a complaint with the BBB as of today 02/03/23.

French was a great sales man . We told him what we wanted and how much we had and he found it. He was honest and worked with us in the end.

The Land Cruiser they currently have for sale (stock# S57479) leaked oil all over my driveway and garage during the test drive on 01/26/23! Worst test drive experience I've ever had, not to mention unsafe as this car was losing oil rapidly. I should have known better when I saw the windshield was majorly cracked, running boards broken, windows open and air freshener hanging to reduce the odor from the interior and overall bad shape of their overpriced car. I'll be spending the better part of my weekend scrubbing the oil that their car leaked on my driveway and inside my garage that was parked for maybe 5 minutes. Buyer beware, get a PPI done if you are considering tossing your money towards this dealership and in no way buy sight unseen. They clearly don't spend the money necessary to recondition their cars here, look elsewhere!

The Land Cruiser they currently have for sale (stock# S57479) leaked oil all over my driveway and garage during the test drive on 01/26/23! Worst test drive experience I've ever had, not to mention unsafe as this car was losing oil rapidly. I should have known better when I saw the windshield was majorly cracked, running boards broken, windows open and air freshener hanging to reduce the odor from the interior and overall bad shape of their overpriced car. I'll be spending the better part of my weekend scrubbing the oil that their car leaked on my driveway and inside my garage that was parked for maybe 5 minutes. Buyer beware, get a PPI done if you are considering tossing your money towards this dealership and in no way buy sight unseen. They clearly don't spend the money necessary to recondition their cars here, look elsewhere!

After 70+ years, I finally found an honest car salesman. Daniell La Tour is a straight shooter dedicated to customer satisfaction. 5 stars.

Our guy was the most awesome salesman we've experienced in all the years and times we've bought a car!!