Reviews
Great Audi
Thorough information about what was wrong with the truck. We took our for an alignment. We needed tires before it could be done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
Great service
Great staff, super friendly and knowledgeable. The video review was a pleasant surprise. Great waiting area to have coffee and do work on my computer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darren, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Audi WIlmington! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
2nd purchase, 7 year customer, Best Audi dealer.
professional, personal, worked to get me out quickly as my schedule was tight. Explained what was needed so I could understand. Continued to earn my trust
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
excellent sales force
Chris is calm, confident and knowledgeable I felt that he was honest. I really like his demeanor and his non-pushy sales approach. I bought my car on the first visit!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
Puchase used car
Sales rep and manager were easy to talk to about the car but they shared information about the business. This helped be decide to buy a car from this company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
patel
i was there for a tire change so did not have that much to say, told me it will be ready in 1 hour but took 2 1/2 hour so plan accordingly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great rating, Neha. We're pleased that everything went well for you. Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
Great service - even better staff
Steven is great --- very responsive and informative. They really went above and beyond in diagnosing the exhaust problem and correcting it. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matthew, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Steven went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
Service
The service department was great to work with and very informative throughout the entire process. The loaner car provided was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
Great Service
Easy drop off and they were able to attach our Aruba front license plate perfectly with the different sizing. The redesign looks great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com
Excellent
We had a great experience from moment one. Nicely handled. Matias was terrific to work with. Nice follow up as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review, Peter! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Thomas Mihok General Manager- tmihok@winnerauto.com