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Summit Automotive Chrysler Dodge Jeep RAM

(2,433 reviews)
Visit Summit Automotive Chrysler Dodge Jeep RAM
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 12 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (920) 933-8157 (920) 933-8157
Used (920) 933-4324 (920) 933-4324
Service (920) 933-8270 (920) 933-8270

Reviews

(2,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Summit Automotive Chrysler Dodge Jeep RAM from DealerRater.

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Logan did a great job helping us decide on a new car, his

Logan did a great job helping us decide on a new car, his experience and knowledge was outstanding. The whole process was seamless and stress less. We’re very happy with our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate you working with Zac and Logan on purchasing your new car. If you ever need anything in the future, you know where to find us!

Dealership did not provide a second set of keys- I find

Dealership did not provide a second set of keys- I find that unacceptable even though the truck was used. Failure to secure the second set from the previous owner is not an acceptable answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're sorry to hear about your experience. We always pride ourselves in making sure our customers are taken care of. Jesse did let you know that when we receive a Used Car we get the keys that come with it, and we're sorry this specific vehicle only had one set of keys. We hope you can understand. Let us know if we can help with anything else!

Kept in communication all during my service visit about

Kept in communication all during my service visit about what was found and suggestions to make repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate you choosing our Summit Service team to make sure your vehicle's needs were met. If you need anything in the future you know where to find us.

2 visits, over 1k later car is still dead.

2 visits, over 1k later car is still dead. I can't afford just replacing parts. I'm out of money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're sorry to hear about your experience. We appreciate you giving Jesse 5 stars! If there's something we can do please let us know as we always aim for 5 stars.

Our family has used Summit for years.

Our family has used Summit for years. We like their straightforward approach with the purchasing process. They make it easy for us to be loyal, repeat customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Susan. We appreciate you choosing Summit for your vehicle purchases. If you ever need anything you know where to find us!

I would definitely recommend the service team at Summit

I would definitely recommend the service team at Summit Automotive. Our recent visit was seamless. They were very helpful, and repairs were done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our Service team at Summit! We're happy to hear that your repairs were done in a timely manner. You know where to find us for your next service visit!

I would definitely buy from Summit again in the future.

I would definitely buy from Summit again in the future. They were very helpful and wanted to make sure I was satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Summit for your new Dodge! We're happy Chris and Zac took good care of you.

Prompt service, dealt quickly and efficiently with an

Prompt service, dealt quickly and efficiently with an issue that came up with a vehicle I recently purchased. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our Service team for your vehicle needs. We're happy to hear Jesse got you taken care of quickly and efficiently. If you need anything in the future you know where to find us!

A most enjoyable buying experience!

A most enjoyable buying experience! Fair price, knowledgeable salesman and a pleasure to deal with all around! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for buying your Ford with us! We're happy to hear Mason made your buying experience enjoyable! If there's anything you need in the future you know where to find us.

Hello, our experience at Summit was one of the best we’ve

Hello, our experience at Summit was one of the best we’ve had buy a vehicle. Dealership was awesome and the people were not pushy. Very easy purchase and would highly recommend using this dealership to purchase your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We hope you're enjoying your Ram and we're happy to hear Colin and Tyler made your experience awesome. If there is anything you need in the future you know where to find us!