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Inver Grove Ford

(629 reviews)
Visit Inver Grove Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (888) 903-4970 (888) 903-4970
Used (888) 479-5265 (888) 479-5265
Service (888) 479-1413 (888) 479-1413

Reviews

(629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Inver Grove Ford from DealerRater.

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Everyone was friendly and helpful. Catrina made all the...

Everyone was friendly and helpful. Catrina made all the paperwork go smoothly and quickly. Jim was knowledgeable in helping us set up the electronics. A big thanks also to Mike Saxon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! Michael, Jim and Catrina have worked in the automotive industry for many years, so I'm glad to hear the service from our senior experts was excellent. Thank you for your business! Kind Regards, Jerry Bauer, General Manager

When we came to pick up our new Escape, we waited in the...

When we came to pick up our new Escape, we waited in the lounge. It was very comfortable, complete with access to internet and refreshments if we wanted them. On a trip to Rochester during the first week of owning our new vehicle resulted in excellent mileage and provided a very comfortable ride! Service by our salesman was excellent! By the time we were through closing our transaction, he felt like a part of our family! He was extremely helpful and answered many questions about new equipment on our vehicle. Looking forward now to attending classes in a couple of weeks to learn even more! Great service, great vehicle, great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a great experience leasing a 2012 F150. Jim Rued...

We had a great experience leasing a 2012 F150. Jim Rued made it easy and explain every step along the way. He made sure the gas tank was full and was very clean before I could leave. He made sure to call me for a follow up. So I would say if you like a sale person that goes above and beyond, please ask for Jim Rued. I would buy from Inver Grove Ford Lincoln again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Inver Grove Ford was fantastic to work with, I enjoyed my...

Inver Grove Ford was fantastic to work with, I enjoyed my experience with my sales rep, Dan Lemmenes. He was professional, patient, knowlegable and most importantly NOT into high pressure sales. I appreciated the time he spent showing me the various features of the car. I would highly recommend Inver Grove Ford and Dan Lemmenes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We're happy to hear everything went well and we can't wait to see you at the June New Owner's Clinic! Thanks for your business!

Great experience at Inver Grove Ford. I knew what I...

Great experience at Inver Grove Ford. I knew what I wanted when I came in, and the staff made the buying process easy and enjoyable. I told Jim Rued that I was in a hurry and that I might have to come back the next day to buy the truck, but he and Chad went out of their way to accommodate my schedule and I drove away in my new F-150. I was impressed by the entire staff's level of customer service and I will certainly recommend Inver Grove Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the second new vehicle purchased from Inver Grove...

This is the second new vehicle purchased from Inver Grove Ford and Jim Rued. They are great to work with, both in purchasing a vehicle and servicing that vehicle. We will continue to have our vehicle serviced there and we will continue to purchase any vehicles from them as we feel that they all do a great job. They all deserve a huge thank you for all they have done for us. Great place to shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff and Cole were so helpful in getting me the car...

The staff and Cole were so helpful in getting me the car I really wanted. There was no BS in trying to get me into a lower model to work out in my price budget. That is very appreciated! Couldn't have asked for a more simple time in buying a new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Everyone was really helpful. Had an overall good...

Everyone was really helpful. Had an overall good experience there and since we were previous customers of Inver Grove Ford, I knew we would find what we were looking for. I would absolutely go back again and also tell other people about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was able to get all the service I required in about an...

I was able to get all the service I required in about an hour's time. I also added on a service when I arrived. I recieved an answer of "absolutely" each time I asked for something. Great service and everyone was extremely friendly! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review about our Service Department, we really appreciate both the review and the business! We look forward to communicating with you regularily about your scheduled maintenance and keeping your vehicle in tip-tip shape! -Brett Nelson, Service Director

I was very happy with my overall service at Inver Grove...

I was very happy with my overall service at Inver Grove Ford Lincoln. They are friendly and very thorough in the entire process of my new car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.