Reviews
excellent-
excellent service-very happy we took it there. They scheduled my appointment and gave me an estimate as to when it would be done -right on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review and giving us five stars! We appreciate the feedback and hope to work with you again!- White Bear Acura Team
Above and beyond
James went above and beyond good or even great customer service in our recent experience with Acura service on our MDX. He kept us informed during a prolonged series of weeks while our vehicle was being evaluated. James was proactive and friendly in every interaction, helped guide our interaction with Acura corporate customer service, and ultimately was able to facilitate a final outcome that made sense and more than met our needs. He and the dealership service team made sure a potentially difficult situation was never unpleasant, in fact, he made it as easy as possible for us. THANKS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing White Bear Acura for your service needs and taking the time to share a review. We appreciate the feedback and will be sure to pass along your kind words! We hope to see you again!- White Bear Acura Team
Friendly staff efficient service
1st time here. Very quick & efficient. Drove my car in at my appointment time, they had a rental car ready. Everyone was very friendly. They called when service was done. Same routine when I picked up my vehicle. I will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review and entrusting us with your service needs! We appreciate your business and look forward to your next visit! - White Bear Subaru Team
Luther has once again exceeded my expectations.
I cannot say enough good things about my salesperson Chris Her!!!! His patience, knowledge, and strive to make sure that my decision (it was between a Forester Sport and Crosstrek) was easy by laying out all the perks for each , cons and options. I have already referred people to see him. I will be coming back to see him as well as continuing to be apart of the Luther family. This company just goes so much above and beyond and I have both a new and used vehicle from them and the experience was great with both. 💜💜💜
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We value your business and appreciate the time taken to write about your experience. We look forward to seeing you again. - White Bear Subaru Team
Forester
Excellent experience buying a forester, easy and transparent process from start to finish. Happy with the purchase - I bought a Subaru based on high consumer confidence/reviews and snow/weather performance AWD system.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Subaru! Thank you for the wonderful feedback. Please reach out to us if there is anything you need to enjoy your new Subaru!- White Bear Subaru Team
Subaru
It was awesome and staff at the dealership is very professional and experience staff. We would recommend it and we are glad they are our dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review! We value your business and appreciate the time taken to write about your experience. We look forward to seeing you again. - White Bear Subaru Team
Good and fast
Service was done sooner than expected. James was very friendly. There were free coffee and snacks and a TV so it wasn’t too bad waiting. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review and giving us five stars! We appreciate the feedback and hope to work with you again!- White Bear Acura Team
Replaced rear view mirror harness
Very efficient, friendly service. Service is always done to satisfaction. Price is reasonable. Offering of a loaner is very much appreciated. James is very friendly and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to give us such great feedback. We look forward to providing you excellent service again in the future. -White Bear Acura Team
60K Service
60,000 mile service with a noise investigation request. Dee was very courteous and communicated service performed and issues concisely. Noise was a wheel bearing which was resolved in the same appointment. Shuttle service was provided when requested. Another added convenience for the longer duration service appointments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting us with your service needs and the great review. We value your business and look forward to your next visit! - White Bear Subaru Team
Excellence in dealership
Had a very good experience at this dealership. Everyone we came in contact with was exceptionally nice, friendly, helpful, patient, informative and helped us to be very comfortable in asking questions, taking our time to think things over, helped us wit options. Would definitely use this dealership again! Thank you for excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and congratulations on your new Subaru! We appreciate the feedback. Please be sure to take advantage of the Encore delivery program to go over any questions about your new car! We look forward to your next visit! - White Bear Subaru Team
