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White Bear Subaru

(7,271 reviews)
Visit White Bear Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2024 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (612) 424-4635 (612) 424-4635
Used (952) 679-8686 (952) 679-8686
Service (952) 373-4572 (952) 373-4572

Reviews

(7,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White Bear Subaru from DealerRater.

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excellent-

excellent service-very happy we took it there. They scheduled my appointment and gave me an estimate as to when it would be done -right on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review and giving us five stars! We appreciate the feedback and hope to work with you again!- White Bear Acura Team

Above and beyond

James went above and beyond good or even great customer service in our recent experience with Acura service on our MDX. He kept us informed during a prolonged series of weeks while our vehicle was being evaluated. James was proactive and friendly in every interaction, helped guide our interaction with Acura corporate customer service, and ultimately was able to facilitate a final outcome that made sense and more than met our needs. He and the dealership service team made sure a potentially difficult situation was never unpleasant, in fact, he made it as easy as possible for us. THANKS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing White Bear Acura for your service needs and taking the time to share a review. We appreciate the feedback and will be sure to pass along your kind words! We hope to see you again!- White Bear Acura Team

Friendly staff efficient service

1st time here. Very quick & efficient. Drove my car in at my appointment time, they had a rental car ready. Everyone was very friendly. They called when service was done. Same routine when I picked up my vehicle. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review and entrusting us with your service needs! We appreciate your business and look forward to your next visit! - White Bear Subaru Team

Luther has once again exceeded my expectations.

I cannot say enough good things about my salesperson Chris Her!!!! His patience, knowledge, and strive to make sure that my decision (it was between a Forester Sport and Crosstrek) was easy by laying out all the perks for each , cons and options. I have already referred people to see him. I will be coming back to see him as well as continuing to be apart of the Luther family. This company just goes so much above and beyond and I have both a new and used vehicle from them and the experience was great with both. 💜💜💜

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We value your business and appreciate the time taken to write about your experience. We look forward to seeing you again. - White Bear Subaru Team

Forester

Excellent experience buying a forester, easy and transparent process from start to finish. Happy with the purchase - I bought a Subaru based on high consumer confidence/reviews and snow/weather performance AWD system.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Subaru! Thank you for the wonderful feedback. Please reach out to us if there is anything you need to enjoy your new Subaru!- White Bear Subaru Team

Subaru

It was awesome and staff at the dealership is very professional and experience staff. We would recommend it and we are glad they are our dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We value your business and appreciate the time taken to write about your experience. We look forward to seeing you again. - White Bear Subaru Team

Good and fast

Service was done sooner than expected. James was very friendly. There were free coffee and snacks and a TV so it wasn’t too bad waiting. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review and giving us five stars! We appreciate the feedback and hope to work with you again!- White Bear Acura Team

Replaced rear view mirror harness

Very efficient, friendly service. Service is always done to satisfaction. Price is reasonable. Offering of a loaner is very much appreciated. James is very friendly and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us such great feedback. We look forward to providing you excellent service again in the future. -White Bear Acura Team

60K Service

60,000 mile service with a noise investigation request. Dee was very courteous and communicated service performed and issues concisely. Noise was a wheel bearing which was resolved in the same appointment. Shuttle service was provided when requested. Another added convenience for the longer duration service appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting us with your service needs and the great review. We value your business and look forward to your next visit! - White Bear Subaru Team

Excellence in dealership

Had a very good experience at this dealership. Everyone we came in contact with was exceptionally nice, friendly, helpful, patient, informative and helped us to be very comfortable in asking questions, taking our time to think things over, helped us wit options. Would definitely use this dealership again! Thank you for excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and congratulations on your new Subaru! We appreciate the feedback. Please be sure to take advantage of the Encore delivery program to go over any questions about your new car! We look forward to your next visit! - White Bear Subaru Team