Reviews
Very good customer service and attention to detail.
Very good customer service and attention to detail. Honest about not finding anything wrong with our 2014 Escape. Had to wait a bit long for having an appointment but the service writer did apologize for the wait.
Very good customer service and attention to detail.
Very good customer service and attention to detail. Honest about not finding anything wrong with our 2014 Escape. Had to wait a bit long for having an appointment but the service writer did apologize for the wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Professional and caring.
Professional and caring. Didn't want to rush. Let me know everything that was wrong before fixing and there recommendations.
Professional and caring.
Professional and caring. Didn't want to rush. Let me know everything that was wrong before fixing and there recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job finding what I was looking for and
They did a great job finding what I was looking for and processing the transaction painlessly.
They did a great job finding what I was looking for and
They did a great job finding what I was looking for and processing the transaction painlessly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with.
Great people to work with. Jesus is top shelf. Love working with him. Always helpful.
Great people to work with.
Great people to work with. Jesus is top shelf. Love working with him. Always helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealer was very helpful and it was a very good
Dealer was very helpful and it was a very good experience. Would recommend for anyone looking for a new or used vehicle.
Dealer was very helpful and it was a very good
Dealer was very helpful and it was a very good experience. Would recommend for anyone looking for a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It not bad but you have to sit around for a long time
It not bad but you have to sit around for a long time otherwise I have no problem thanks
It not bad but you have to sit around for a long time
It not bad but you have to sit around for a long time otherwise I have no problem thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience, I came in for check engine light
Great experience, I came in for check engine light ,they diagnosed the problem and got me back on the road the same day....Thanks again Orlando and the service department at New Brighton Ford.....
Great experience, I came in for check engine light
Great experience, I came in for check engine light ,they diagnosed the problem and got me back on the road the same day....Thanks again Orlando and the service department at New Brighton Ford.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Work was diagnosed and repaired in a timely manner.
Work was diagnosed and repaired in a timely manner. Service reps were informative and great to work with.
Work was diagnosed and repaired in a timely manner.
Work was diagnosed and repaired in a timely manner. Service reps were informative and great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is fine to buy a vehicle but to have any
The dealership is fine to buy a vehicle but to have any repairs, the price are ridiculous!!!
The dealership is fine to buy a vehicle but to have any
The dealership is fine to buy a vehicle but to have any repairs, the price are ridiculous!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
They explained every step clearly in my purchase of the
They explained every step clearly in my purchase of the car and treated me like I was family. I was very pleased with the efforts made by the staff to insure a complete package of information and understanding so that I was confident in my making a purchase with New Brighton Ford.
They explained every step clearly in my purchase of the
They explained every step clearly in my purchase of the car and treated me like I was family. I was very pleased with the efforts made by the staff to insure a complete package of information and understanding so that I was confident in my making a purchase with New Brighton Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
