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New Brighton Ford

(610 reviews)
Visit New Brighton Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:00pm
Tuesday 8:30am–7:00pm 7:00am–5:00pm
Wednesday 8:30am–7:00pm 7:00am–5:00pm
Thursday 8:30am–7:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed

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New (866) 980-8506 (866) 980-8506
Used (855) 870-9764 (855) 870-9764
Service (888) 695-9587 (888) 695-9587

Inventory

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About our dealership

This seller has been on Cars.com since February 2024.
Welcome to New Brighton Ford! Located in New Brighton MN New Brighton Ford is the number one Ford dealer in Minneapolis. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with New Brighton Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you have come to the right place. Make sure to ask about our Lifetime Powertrain Warranty! Call 888-750-7219 for your No-Obligation Internet Price Quote from our Internet Department.
Where Customers Send Their Family & Friends!

Service center

Phone number (888) 695-9587

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Brighton Ford from DealerRater.

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Very good customer service and attention to detail.

Very good customer service and attention to detail. Honest about not finding anything wrong with our 2014 Escape. Had to wait a bit long for having an appointment but the service writer did apologize for the wait.

Very good customer service and attention to detail.

Very good customer service and attention to detail. Honest about not finding anything wrong with our 2014 Escape. Had to wait a bit long for having an appointment but the service writer did apologize for the wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional and caring.

Professional and caring. Didn't want to rush. Let me know everything that was wrong before fixing and there recommendations.

Professional and caring.

Professional and caring. Didn't want to rush. Let me know everything that was wrong before fixing and there recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They did a great job finding what I was looking for and

They did a great job finding what I was looking for and processing the transaction painlessly.

They did a great job finding what I was looking for and

They did a great job finding what I was looking for and processing the transaction painlessly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great people to work with.

Great people to work with. Jesus is top shelf. Love working with him. Always helpful.

Great people to work with.

Great people to work with. Jesus is top shelf. Love working with him. Always helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer was very helpful and it was a very good

Dealer was very helpful and it was a very good experience. Would recommend for anyone looking for a new or used vehicle.

Dealer was very helpful and it was a very good

Dealer was very helpful and it was a very good experience. Would recommend for anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It not bad but you have to sit around for a long time

It not bad but you have to sit around for a long time otherwise I have no problem thanks

It not bad but you have to sit around for a long time

It not bad but you have to sit around for a long time otherwise I have no problem thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience, I came in for check engine light

Great experience, I came in for check engine light ,they diagnosed the problem and got me back on the road the same day....Thanks again Orlando and the service department at New Brighton Ford.....

Great experience, I came in for check engine light

Great experience, I came in for check engine light ,they diagnosed the problem and got me back on the road the same day....Thanks again Orlando and the service department at New Brighton Ford.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Work was diagnosed and repaired in a timely manner.

Work was diagnosed and repaired in a timely manner. Service reps were informative and great to work with.

Work was diagnosed and repaired in a timely manner.

Work was diagnosed and repaired in a timely manner. Service reps were informative and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The dealership is fine to buy a vehicle but to have any

The dealership is fine to buy a vehicle but to have any repairs, the price are ridiculous!!!

The dealership is fine to buy a vehicle but to have any

The dealership is fine to buy a vehicle but to have any repairs, the price are ridiculous!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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They explained every step clearly in my purchase of the

They explained every step clearly in my purchase of the car and treated me like I was family. I was very pleased with the efforts made by the staff to insure a complete package of information and understanding so that I was confident in my making a purchase with New Brighton Ford.

They explained every step clearly in my purchase of the

They explained every step clearly in my purchase of the car and treated me like I was family. I was very pleased with the efforts made by the staff to insure a complete package of information and understanding so that I was confident in my making a purchase with New Brighton Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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