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Walser Mazda

(2,898 reviews)
Visit Walser Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00am 7:00am–6:00pm
Saturday 9:00am–6:00am 7:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2025 consumer dealer award 2019 consumer dealer award
New (612) 354-8860 (612) 354-8860
Used (612) 424-9336 (612) 424-9336
Service (612) 355-3929 (612) 355-3929

Reviews

(2,898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walser Mazda from DealerRater.

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Everyone has been so kind and helpful.

Everyone has been so kind and helpful. First time buying from Walser , little concern the car had rust we missed at time of purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for telling us about your experience working with Anthony! Enjoy your new ride, Leslie!

Convenient location, very knowledgeable staff, friendly

Convenient location, very knowledgeable staff, friendly and helpful. Absolutely ten out of ten. Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for telling us about your experience working with Nick! Enjoy your new ride!

My experience at this dealership was exceptional.

My experience at this dealership was exceptional. Neil was helpful and very efficient. His professionalism and deportment is top tier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for telling us about your experience! We're happy to hear you enjoyed working with Neil to purchase your new vehicle.

Or one another oil change in a tire rotation from the

Or one another oil change in a tire rotation from the service department Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We appreciate your business and look forward to serving you again!

Chris King is helpful and professional.

Chris King is helpful and professional. He was able to help me find the best options for my needs and helped me find a solution to my stubborn obsession with wanting a green car. He wasn’t afraid to admit when he didn’t know something right away, rather than make something up he would always find the correct answer before coming back to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us about your experience! It's wonderful to hear that you enjoyed working with Chris to purchase your new vehicle!

Went in for an oil change, and I always take my vehicles

Went in for an oil change, and I always take my vehicles there. I was quoted that the wait would be ‘about an hour.’ After an hour and forty minutes of waiting, I had to go ask someone in the service center; “what’s up?” They told me it was almost done. Next time, quote me a hour and a half plus

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback on your recent experience here. We are sorry to hear that your visit with our Service Department did not meet your expectations. We take customer feedback seriously and will use this to continue improving our processes. Please feel free to contact our General Manager David, at (952) 230-7084 with any additional comments or concerns. Thank you.

They were very attentive and polite from the time I

They were very attentive and polite from the time I arrived & had me out of there in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's awesome! Thanks for the 5 star review and for choosing Walser!

He was amazing and very friendly He treated us with

He was amazing and very friendly He treated us with respect and answered our questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We appreciate your business and look forward to serving you again!

They were professional, courteous, and went above and

They were professional, courteous, and went above and beyond. The sitting area was nice, clean and stocked with popcorn and beverages. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! Please let us know if we can assist you in any other way!

Working with Walser was super easy!

Working with Walser was super easy! i inquired about a vehicle online and was looking at it by that afternoon. I was able to complete a majority of the paperwork online before signing papers in person and got the keys quickly! would recommend to anybody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear, Kendra! We're glad that Aldo could make the purchasing process fast and easy. We look forward to working with you again soon!