Reviews
I was given multiple assurances that didn’t come true.
I was given multiple assurances that didn’t come true. I had to insist work get done that was on my signed work order. In the end, my Certified Pre-Owned car didn’t even have floor mats. I had to purchase those myself and it took 3 weeks of emails to get my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Taylor was a great guy to work with.
Taylor was a great guy to work with. He was very honest with all my questions. Would send anyone his way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was handled in a professional manner with no
Everything was handled in a professional manner with no pressure for the immediate purchase. In closing the sale everything was done quickly and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and good at find exactly what I was looking
Very helpful and good at find exactly what I was looking for. Everyone was very kind and welcoming!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love the helpfulness of setting up my phone with the car
Love the helpfulness of setting up my phone with the car and took the time to explain alot of information!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and good information.
Very helpful and good information. Gave us options and choices so we could make the best choice for our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesperson was Kip.
My salesperson was Kip. Like most people, I dread the car-buying experience. However, I must say that this was the best experience I've ever had. We had already decided we wanted a Crosstrek Limited, so that helped with the process. However, Kip coached us through the available packages and accessories in a very professional manner and without pressure. After a walk through the lot we decided which color we liked the best. The actual car that met our requirements was at another dealership, but that was seamlessly moved to Morries and the car was ready as promised. Our experience in the business office was also the best we have ever had. The options were presented to us without pressure, the paperwork was prepared and there were no surprises. I really appreciated that process too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone around was super helpful and always available to
Everyone around was super helpful and always available to help and had smiles on their faces. Overall the building was clean and organized and felt inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not sure who Tom dombrock is.
Not sure who Tom dombrock is. I never even met that person. The guy who made it all possible for me was Jeff Kasten! Good guy, great service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service snd knowledgeable.
Excellent customer service snd knowledgeable. Love s as ll the amenities in the waiting room
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
