Reviews
You advertise to come in for a quick oil change, no
You advertise to come in for a quick oil change, no appointment needed. It took 1.5 hours and they wanted to sell me additional maintenance. When I asked why it was taking so long, they said I didn't have an appointment. I just came for a quick oil change, an hour drive for me. Very disappointed!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Needed a loaner car & cannot drive an SUV.
Needed a loaner car & cannot drive an SUV. Reid got involved because service is not allowed to hold loaners. Because service is not allowed to hold cars. I left a message for the manager and that's when Reid called & personally took care of it. When I picked up my vehicle there was no charge . I had made 2 trips to get a loaner before this. I was not expecting No Charge & that was so kind. It had been a very frustrating experience and this really made up for it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience at Morrie's Minnetonka Subaru.
We had a great experience at Morrie's Minnetonka Subaru. Great customer service, helpful sales people, excellent selection.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable.
Very knowledgeable. Listened well to understand my priorities. Did a good job of explaining choices.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super helpful, answered all my questions.
Super helpful, answered all my questions. Made me feel welcome and appreciated. My 3rd time leasing from you guys and 1st time buying. Wonderful experience. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
I have been going to Morries for almost 25 years!
I have been going to Morries for almost 25 years!! I appreciate the service and I keep returning!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales staff listened to my preferences and did a
The sales staff listened to my preferences and did a great job in finding a suitable car. The service area is clean and prompt.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tou was very aware of and careful to go over details.
Tou was very aware of and careful to go over details. I appreciated his attention and follow up in the servicing of my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Impressed by attentiveness too needs , explanation of
Impressed by attentiveness too needs , explanation of car’s features and ability to track down color requested
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So far we've had no problems with this dealership.
So far we've had no problems with this dealership. We WERE told that the service person would call us to schedule some service we bought, and that has not occurred yet, but I will take the reins and call in the coming week to inquire about scheduling that service. Hani and Teresa were fun and easy to work with, and Hani listened to all of my needs and issues about buying a new vehicle. At this point I LOVE my new vehicle and look forward to driving it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
