Reviews
Write a reviewI bought a 2017 Chevrolet Silverado from these crooks. Come to find out the frame on the truck was severely bent. The truck should’ve been totaled, but instead, these wolves in sheeps clothing. The truck drove fine and looked decent But you could tell that it has been wrecked and repaired, which was in the Carfax report. The bent frame part was not in the report nor was it disclosed to me. The main selling point on the truck was the fact that it had 90,000 miles which is rare for any used four-wheel-drive pick up. Currently the truck is a no crank no start because the theft deterrent system got tripped somehow. It’s been in a shop here in my hometown for three weeks and they still have not figured it out. Of course I contacted Kevon about the frame and he didn’t even reply. He is also not gotten back with me about this issue of the no crank no start. This truck is the most expensive thing I’ve ever bought in my life and I was really proud to be able to do it, but it’s turned out to be a nightmare and kind of an embarrassment. These jokers sold me a complete piece of xxxx and they did it with a smile. He really had me sold on how helpful they would be and how I would always be able to contact them for anything that could go wrong with the truck. I even purchased the stupid drivetrain warranty, which covers xxxxing nothing that I need. I sincerely believe this guy is a con artist running a bush league dealership and making a living by preying on hard-working folks Who are just trying to get the most for their dollar. I wouldn’t xxxx on this guy if he was on fire and I xxxx sure wouldn’t buy another vehicle from him.
I bought a 2017 Chevrolet Silverado from these crooks. Come to find out the frame on the truck was severely bent. The truck should’ve been totaled, but instead, these wolves in sheeps clothing. The truck drove fine and looked decent But you could tell that it has been wrecked and repaired, which was in the Carfax report. The bent frame part was not in the report nor was it disclosed to me. The main selling point on the truck was the fact that it had 90,000 miles which is rare for any used four-wheel-drive pick up. Currently the truck is a no crank no start because the theft deterrent system got tripped somehow. It’s been in a shop here in my hometown for three weeks and they still have not figured it out. Of course I contacted Kevon about the frame and he didn’t even reply. He is also not gotten back with me about this issue of the no crank no start. This truck is the most expensive thing I’ve ever bought in my life and I was really proud to be able to do it, but it’s turned out to be a nightmare and kind of an embarrassment. These jokers sold me a complete piece of xxxx and they did it with a smile. He really had me sold on how helpful they would be and how I would always be able to contact them for anything that could go wrong with the truck. I even purchased the stupid drivetrain warranty, which covers xxxxing nothing that I need. I sincerely believe this guy is a con artist running a bush league dealership and making a living by preying on hard-working folks Who are just trying to get the most for their dollar. I wouldn’t xxxx on this guy if he was on fire and I xxxx sure wouldn’t buy another vehicle from him.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, I traded in my 2021 Jeep Compass Trailhawk for a 2025 Jeep Compass Limited, on May 8, 2026. This christmas car that I purchased is not what I expected. There were items missing from the trunk, no trunk cover, the driver's side seat to adjust seat, has fallen apart. I have contacted Mr. Jordan concerning this issue. I was told by the manager and Mr. Jordan that this would be taken care of. No one has contacted me back. I feel that I was taken advantage of due to me being a woman. I know what my next step is. I will not recommend or ever purchase another vehicle with this business.
Hi, I traded in my 2021 Jeep Compass Trailhawk for a 2025 Jeep Compass Limited, on May 8, 2026. This christmas car that I purchased is not what I expected. There were items missing from the trunk, no trunk cover, the driver's side seat to adjust seat, has fallen apart. I have contacted Mr. Jordan concerning this issue. I was told by the manager and Mr. Jordan that this would be taken care of. No one has contacted me back. I feel that I was taken advantage of due to me being a woman. I know what my next step is. I will not recommend or ever purchase another vehicle with this business.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Never heard back from them. Guess they don't need sales. Too bad because I was ready to buy a car.
Never heard back from them. Guess they don't need sales. Too bad because I was ready to buy a car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service, great deal. They helped me out with my trade in and my new Honda is in great shape. I highly recommend Direct Auto Sales to anyone lookin to buy used.
Great service, great deal. They helped me out with my trade in and my new Honda is in great shape. I highly recommend Direct Auto Sales to anyone lookin to buy used.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an excellent experience with Direct Auto Sales. They had the vehicle ready for me to test drive when I got there and answered all my questions. Buying process was smooth. Definitely recommend!
I had an excellent experience with Direct Auto Sales. They had the vehicle ready for me to test drive when I got there and answered all my questions. Buying process was smooth. Definitely recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good cars and suv's , great people , quick and easy, no pressure buying experience , gave me good price for my trade in vehicle as well. would recommend !
Good cars and suv's , great people , quick and easy, no pressure buying experience , gave me good price for my trade in vehicle as well. would recommend !
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic experience. Bought my 2010 Jeep Wrangler Sahara several months back and it’s been one of the best purchases I’ve made. Ian and the staff were kind, and perhaps more importantly, honest. Highly recommend!
Fantastic experience. Bought my 2010 Jeep Wrangler Sahara several months back and it’s been one of the best purchases I’ve made. Ian and the staff were kind, and perhaps more importantly, honest. Highly recommend!
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dependability and Trust is what describes them best! They were very professional, yet friendly. I would (and have) referred many of my friends to them!
Dependability and Trust is what describes them best! They were very professional, yet friendly. I would (and have) referred many of my friends to them!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
David and his staff were great to work with. He let my sister-in-law a d brother-in-law inspect the car and drive. Easy process and my brother-in-law bought a car from him the next day.
David and his staff were great to work with. He let my sister-in-law a d brother-in-law inspect the car and drive. Easy process and my brother-in-law bought a car from him the next day.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words. We hope you love the vehicle, and we really appreciate your business
Last Monday, 1 dealership in Indy and another in Ohio were total dishonest, greedy, xxxxxxx!!! I absolutely HATE dealer tactics! I came home from work and prayed to The Most High for me not to have to deal with those type of people. I prayed to speak to an honest, Christian. I looked for a vehicle and saw one that had not previously been on the site. I immediately called DIRECT AUTO SALES and this guy answers, introduced himself as Ian, and told me he could help. I found a vehicle that is my wife’s “dream vehicle ” and Ian made the entire process flawless. My wife and I drove to Franklin yesterday, signed paperwork in less than 10 minutes and enjoyed the ride home. Thank you Ian. I will recommend everyone who’s looking for a vehicle. Thank you!!!
Last Monday, 1 dealership in Indy and another in Ohio were total dishonest, greedy, xxxxxxx!!! I absolutely HATE dealer tactics! I came home from work and prayed to The Most High for me not to have to deal with those type of people. I prayed to speak to an honest, Christian. I looked for a vehicle and saw one that had not previously been on the site. I immediately called DIRECT AUTO SALES and this guy answers, introduced himself as Ian, and told me he could help. I found a vehicle that is my wife’s “dream vehicle ” and Ian made the entire process flawless. My wife and I drove to Franklin yesterday, signed paperwork in less than 10 minutes and enjoyed the ride home. Thank you Ian. I will recommend everyone who’s looking for a vehicle. Thank you!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words Steve! It was a pleasure doing business with you and i'm glad we could help you find your wife's dream car! -Ian