We found a vehicle from this dealership that we loved on Cars.com. Since we live 9 hours away from them, they were fantastic at working with us, to guarantee... that the vehicle would still be there , when we could book a flight to visit. During the visit, they were very pleasant and made the whole process easy and informative. Throughout, the communication was fantastic, and they felt very trustworthy.
Found the SUV online, went and test drove it. Quick and easy. Great people
I bought a Toyota 4Runner from Direct Auto Sales. The car was super nice, and everything it was described to be. The process was smooth and hassle free.
I have been waiting 9 months to post this review. I wanted to ensure that what I thought was the BEST DEAL ever, was actually the BEST DEAL ever. I drove... 9 hours round-trip to buy this car. This car was too good to be true and risked A LOT of time (having 4 kids) and a lot of money to rent a car to drive 1-way from KY to TN to potentially buy this car and drive it back home. Other dealers ‘claiming’ everything was what they seem by the pictures have burned me several times before. Let me tell you…. it was worth every penny and I’m IN LOVE with this car! Not only was David great to work with, they drove me to the rental car place, drove me back and completed the paperwork within the hour so I could take a business call from my new car. I would highly recommend Direct Auto Sales to anyone and would make the drive again in a heartbeat if I saw another car in the future that I liked. Totally trust this dealer and don’t give reviews unless I truly believe in the product.
I visited with David the owner about a vehicle on his lot. I drove the vehicle and had numerous talks with him on trying to work out a deal. I initiated... financing with an outside lender and let him know I was accepting his offer to purchase the vehicle. He ignored my emails, calls, and messages all day before telling me that the vehicle was sold. I had spoken with him that morning and was not informed there was anyone else interested in the vehicle (I'm not sure why a salesman wouldn't tell you that. It would have helped you sell the vehicle faster). The fact is he saw a better deal and decided to not respond to my acceptance of his offer to sell the vehicle until it was already gone. It's his right to sell the vehicle to whomever he wishes but the communication was terrible. He is clearly not interested in local customers or customer service.
We had three customers looking at this vehicle. One of them came back in and said "I'll take it" It happens all the time. I tried very hard to work ou...t a deal with you over several days, and in the mean time someone came back and bought it.
I sent an online request for more information about a vehicle in the evening after the business was closed. A salesman by the name of David responded first... thing the next morning. He gave me a lot of information about the car without being pushy or pressuring me. I hope to visit soon to test drive the car.
After searching all over for a reliable SUV, I found my Toyota 4Runner at Direct Auto Sales. It was very clean and had all the features I wanted. The salesman... made this buy very easy and took care of all the paperwork, so I wasn't there all day. I would recommend these guys to everyone.
I bought my Lexus from this dealership after looking for a long time. They were good people, easy to deal with, and were fair with my trade in.
I purchased an older model car from this dealer not too long ago. The car started having problems almost immediately. I had nearly $2000 worth of repairs... in less than a month of purchase. After the third trip to the repair shop, and the most recent estimate for repairs, my maintenance cost is approaching what I had paid for the car. I am now forced to ditch this car and start over, in just over 6 months from purchase. I called the dealership and talked to the salesman about situation. They were not very helpful. I sent a follow up email and asked if they could work with me on trading in the car and purchasing something else. They did not respond to my email. I am now faced with starting over with a another car purchase. This was not a good experience for me at all. I would not recommend using this dealer.
I spoke with you on the phone last week and up until then, was unaware of any issues with your vehicle. We never received an e-mail. Most of our vehic...les are newer and still under factory warranty. We have our vehicles inspected, but you never know what can happen with a 13 year old Volvo at that price point. When we spoke on the phone you made no mention of a trade or a sent e-mail as we would be happy to try to work with you on a trade
We were relieved to find David after a massive headache from searching other, larger dealerships for a car. I called David on a Saturday morning and asked... him about a car I saw on cars.com explaining that we would be making our first major car purchase. I let him know that we wanted to be responsible and find a reliable car for our family at a reasonable cost. I asked him if he could work with our budget on a specific car, and he made us a great offer! Well, needless to say, we headed straight down to Spring Hill, TN. Upon arrival, the lot was stocked with great looking cars and David was outside helping someone else. He knew us from the phone call and got the keys for us to test out the car we had been looking at. It was in great shape, and we noticed the family-friendly atmosphere and comfort of no-pressure car sales. Our car was fully stocked and had many of the qualities we wanted that higher priced lots did not have available. Seriously, if you need a quality car at a good price, David is your guy. His experience and family history in the car business is incredible. He stuck to his word, walked us through the whole process, and we drove away happy! Still loving our new car! Thank you, David!
Greg, You and your wife were great to work with, your the kind of folks that make me want to go the extra mile for. Hope you enjoy the Nissan. Thank Y...ou again