Reviews
Working with Al was great
I got quick superior service at Luther Hopkins. Even had to have the manager bring in the vehicle because he was using it. Fair price as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Organized and efficient. Much appreciated!
Donna, in service, was professional and efficient. Great experience! Not sure who the employee was who took my payment, but she was great as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Went in to check about renewing my lease. Went home with a new car and a lower monthly payment! Kevin was very helpful and made sure I understood everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good new car buying experience
Quick deal and good negotiation. Fast paperwork, fun conversation with the sales person and manager. Extending working hours just to close the deal. Overall service was good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Work-arounds
I had a problem that could have been costly to fix. AC helped me find a cost-effective solution. He's a good listener and problem-solver.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wouldn’t work with anyone else
Temi has been nothing but amazing. He is honest, caring, and on top of each step of buying a car. I know that I can text him anytime and get the right information and timely. He truly cares about each person he helps and his knowledge on Honda is amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast Efficient Oil Change
Luther Hopkins has not failed me so far. I had a great low pressure buying experience and first service repair/oil change was handled easily enough. My car was ready faster than I anticipated, they send me personalized coupons for service!! Perfecto:) Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Collision Service
I brought my car in with a dented fender. They looked at it and gave me an estimate. I then followed up with my insurance company. I didn't have to wait for an appointment to have it fixed. They gave me a ride home (I live close) and picked me up when it was ready. It looked great and was even washed. I hope I never have to use them again, but if I do I know I'll be at a competent place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Used Car Purchase
Extremely efficient process - contacted Allen in the morning about the need for a reliable used car, showed up at noon, drove home in a 2015 Honda Civic a few hours later.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
Marley was great! He was respectful and professional. He was welcoming and skilled. The kids play area was wonderful for my family to spend time while waiting for our car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
