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Luther Hopkins Honda

(2,902 reviews)
Visit Luther Hopkins Honda
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (612) 424-8935 (612) 424-8935
Used (763) 515-2674 (763) 515-2674
Service (763) 515-9778 (763) 515-9778

Reviews

(2,902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Hopkins Honda from DealerRater.

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it was a search to find the right sales person

the initial contact person did not get details straight, was not open to giving information till it was a sure sale, got my name wrong, sent email to my niece... My next sales person was phenomenal, personable, listened, paid attention, knew the vehicle, able to explain it all courteous and accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the chance to make things right! We are so happy that you found a salesperson that was able to work well with you and help you find a new vehicle. We look forward working with you more in the future. Enjoy your new vehicle.

Two Thumbs Up

I can't say enough about what a positive experience this was - from beginning to end. We were welcomed the moment we entered the dealership, and a salesperson was paged to assist us. My husband and I were fortunate to have landed in the capable and knowledgeable hands of Ali Pesses. Ali took us through the buying process seamlessly, answering every question we had. It was immediately obvious she knew the Honda brand inside out and particularly the CRV line which we were interested in. By the end of our visit, we had decided on a model and had begun the paperwork to purchase. When we returned the following day, Ali was waiting to orient us to the car, and guide us through the paperwork and process necessary to take ownership of the car. She was so helpful (and patient!) in guiding us through pairing our phone to car play and showing us the different features of the car. We also were so impressed with Slavik Miro who handled the warranty piece of the purchase. He was extremely knowledgeable, enthusiastic, and personable. He took a great deal of time explaining the warranty options available and was thorough in going through the purchase paperwork with us. Thanks to Ali and Slavik we felt we couldn't have been in better hands. Based on our experience, we will definitely be recommending family and friends check out Hopkins Honda when they are looking for a new, used, or leased vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Fast and easy service

From the ease of making my service appointment to the job done by the service folks (Donna, Jace, Jerry S.) all helped the process move smooth and were all as usual , helpful and good to work with, The facility is spotless, and first class. The super luxury car guys could take a lesson from Hopkins Honda mike s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Temi was one of the kindest and most helpful sales consultants I’ve ever come across! He really was genuine in his approach to helping me and he made me feel comfortable the entire time. He made my first experience of leasing a car very enjoyable. Can't recommend Temi enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tèmí was a delight!

My daughter and I truly enjoyed working with Tèmí. He was extremely knowledgeable and was so helpful when we were deciding between vehicles. Thank you again, Tèmí!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Temi is a great guy!

Temi was very helpful, knowledgable and always willing to help. It was a delight working with him. This was our first Honda vehicle and the entire buying experience was very positive. Temi was proactive in communicating the arrival of our vehicle. Great experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Temi was great to work with!

Temi made our experience trading in for a new Honda great - very friendly, super responsive and proactive. We will come to Luther and work with Temi for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Salesman

Temi was very knowledgeable of the cars I was interested in. I had gone in with an idea for what type of car I wanted and he really nailed it. I was honestly going to purchase a different car elsewhere, but Temi was such an excellent salesman, I just had to go with the Honda HRV right then and there. I highly recommend Temi for anyone looking for an excellent salesman who really knows what they're doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Made recall service easy

Pleasant experience all around. Easy to schedule (and re-schedule). Work done sooner than estimated. Good and efficient communication. Discounts and coupons applied. Coffee was pretty good, too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Not bad

Overall decent experience. Sales process was low pressure. Every employee was both friendly and went out of their way to helpful. However, once a decision was made, it took a little bit too long to walk out with the car. The major delay was Honda Financial services. They were inefficient and not particularly responsive. It delayed the entire process. BTW, I am extremely satisfied with the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.