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Reynolds Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent car purchase in all ways!

Jeff Reynolds is the owner of Reynolds Auto Sales in Wakefield MA. He is a very professional and caring person. Absolutely a no pressure salesman. I have never experienced that kind of treatment when looking for a car. I have had a salesman chase my car when I was driving around the lot and another refuse to give me my car keys back. It was truly a pleasure to be permitted the time to make my own decision. I was looking for a luxury sports convertible and that is Jeff's specialty. I eventually settled on a 2012 Lexus convertible. It took awhile for me to decide but never once was there pressure. If you are looking for a quality, luxury vehicle and a wonderful experience go to Reynolds Auto Sales FIRST! I did and love, love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I was searching for a BMW convertible in a certain color and low miles. I found what I wanted at Reynolds Auto Sales. When I saw all of the great reviews of this dealer, I figured I would go check out the car. Jeff could not have been any nicer or more informative. I drove the car, we agreed on a price, shook hands. He put the car inside the shop until I picked it up a couple of days later. The car was in impeccable shape, the minor blemish had been taken car of as discussed. Jeff took the time to give me a basic tutorial of the cars dash and even had a full tank of gas for me!! Just an all around pleasant experience, no stress/pressure just an easy business transaction with an honest person with high integrity. I would totally recommend Reynolds if you are looking for a late model luxury auto and buying with confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience...highly recommend

This was the best car buying experience I have ever had. Jeff's "no pressure" approach is no gimmick. He is flexible, informative and has a fleet of great vehicles. I bought a Lexus NX200t and we could not be happier with our purchase and felt we got a very fair price. Not much more you can ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW 328i xDrive Gran Turismo M Package

Jeff made the entire process simple, easy, and stress-free. He was patient and answered all of my questions and eased my concerns. He was extremely knowledgeable about his vehicles and passionate about every car on his lot. He kept the entire sales relationship in a friendship manner versus salesman and customer. I appreciated this a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Q Thank you for the very nice review! It takes all parties to make it a pleasant experience and you and Jon were such a pleasure to work with!! I can't thank you enough and I hope you have many years of enjoyment with your new BMW! Jeff

BMW 535i M sport

The owner Jeff is really easy to deal with. Feel free to check out Reynolds Auto Sales without fear of a pushy sales person. He has a really nice inventory of quality used cars. He has good taste in his selection. If your looking to treat yourself with a high quality car this is your place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jay Thank you very much for the terrific review! My wife and I will certainly be in to visit your ice cream parlor (LIX). Your new 5-Series has to be one of the best looking cars on the road!! I really hope your enjoying it!! Jeff

Woodsy

If you're looking for a nice high-end car with low miles please see Jeff. I bought an Audi Q3 from him with super low miles. Jeff by far was very professional, kind, laid-back and honest. Our experience was like buying a car from a friend not a high pressure sales company. Thank you Jeff you will come highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding experience at Reynolds Auto Sales

I purchased a Lexus NX from Jeff last week. It is the second time I bought a used vehicle from Reynolds Auto Sales. I went back because I knew I could totally trust Jeff. I bought my BMW from him 5 years ago and it was a pleasant, informative, non stressful experience. The car was in excellent condition, well priced, and proved to be extremely reliable for the 5 years I owned it. Jeff was always available and helpful with any questions that came up about the car. This time I experienced the same amazing customer service. Jeff was flexible and always available. He was extremely patient, helpful, and informative as I had a difficult time deciding between 2 cars. He never rushed or pushed me to a decision. There is no reason for me to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sheila

Great experience in buying a used car. Felt comfortable throughout the process. No pressure. Dealership very knowledgeable about the particular car we purchased. We drove 180 miles, round trip, and would do again if we were to upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sheila Thank you so much for taking the time to write a review. I truly appreciate it and I hope you both are enjoying your new convertible!! Jeff

Straightforward

Jeff Reynolds had the right car at the right price and was accommodating. We agreed on the purchase over the phone and he held the car for 24 hours while I made arrangements to pick it up. His manner is friendly and straightforward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeff I really appreciate the nice review. I sincerely hope you and Bette are enjoying your new CRV! Thank you very much for making the long trip. I really enjoyed our conversation with you and your friend! Jeff

Mr. Thomas

Jeff is the best in the business. I would not buy a car from anyone else. Just purchase my fifth car from him in the last 10yrs. Should I say anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much Calvin! Your one of my most loyal customers and I would much rather consider you a good friend rather than a customer! I can't thank you enough for the kind words!! Jeff