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AutoNation Buick GMC Park Meadows

(840 reviews)
Visit AutoNation Buick GMC Park Meadows
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award 2023 state dealer award
2023 consumer dealer award
New (888) 247-0361 (888) 247-0361
Used (888) 447-5188 (888) 447-5188
Service (877) 738-7293 (877) 738-7293

Reviews

(840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Buick GMC Park Meadows from DealerRater.

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Always friendly and helpful.

Always friendly and helpful. Solve any problems quickly and efficiently. They are my 1st choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

If you don’t buy in showroom don’t waste your time.

If you don’t buy in showroom don’t waste your time. They don’t care about you!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at Autonation Buick GMC Park Meadows. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6093 to discuss what we can do to help.

OMG the loan assignment was frustrating, time consuming,

OMG the loan assignment was frustrating, time consuming, confusing and still unsatisfying. Our loan was assigned to Bellco. The first contact we had was an email telling us our payment, due date and how to make a payment. I called and asked for some verification. They didn't know what to do with that statement. I asked for a paper or email statement of loan amount, payment, due date, etc. Didn't know how to do that. I finally gathered my patience and called back several days later. After 1 hour and 15 minutes, I found out I needed a membership (you guys set it up but never notified us about who had our loan or that you had set up a membership). Then to set up an auto pay from checking account at another bank took a live person walking us through finding the right form and finalizing it. Asked if we would be getting a monthly statement to verify that the payment had in fact been made and processed, well she tried to do it but isn't sure if we will get a statement. Asked how I can see my account-total loan amount, payments and interest. Now we had to set up "online banking". The girl who had helped up to this point couldn't figure out how to set it up so she sent us to "online banking'. Online banking was having trouble getting us to the sign up page so I searched around with clues from her and found it. WE FINALLY GOT SIGNED UP!!!! Went in to see account. It shows $5 in savings, shows the total of our account and as of yet, no payments. Asked, "What interest are we paying?" "Well I don't know. Most car loans are --%. I would have to send you to accounting to get that answer." FOR THE LOVE OF GOD--FORGET IT!!!! I will just check my "online account" monthly and hopefully pay this off real fast! Why did we not get any notification of who would have our loan??? In this case it would not helped a lot except that I would not have doubted or expected Bellco to be trying to scam me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6093 to discuss what we can do to help.

Super nice and helped me out with a Battery and then some

Super nice and helped me out with a Battery and then some Thank you! Grant took the time to install the battery while I waited, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Representative was courteous and helpful.

Representative was courteous and helpful. Scheduled service on time and completed in less time than quoted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Friendly staff.

Friendly staff. They worked with us well and did everything they could to get us into a vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Friendly, professional and timely.

Friendly, professional and timely. They are always a pleasure to work with. We will surely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Buick GMC Park Meadows. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Josh was excellent to work with I asked him to look at a

Josh was excellent to work with I asked him to look at a a few trucks and he sent it to me in a timely manner, ended up buying a truck. It was a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC Park Meadows. Don't hesitate to call us if you ever need anything. Be safe on the road!

I bought a 2016 xc90 Volvo at park meadows autonation,

I bought a 2016 xc90 Volvo at park meadows autonation, first the gave it to me unfinished, I was ok with that. the next day check engine and a lot of codes shown, I took it back, wanted my money back but they offer to fix it, they took it (general manager helped me with all this)“they fixed it” but by the time I picked up and turn it on, the check engine again. Texted them and email them and no answer, still waiting when will they fix everything they needed it and now I check The engine and figure that the engine mount is bad and the engine moves every time, causing the air filter hose to crack and cause all the issues that were shown on the codes, besides that there was a litter missing on the engine they they never refill it (they said they always change the oil on user cars) This is the worst experience with all automations, I have bought 3 cars from them so far and always had issues with them but not like this. I would definitely not recommend buying a used car from them cause their “inspections” of 130 points are useless. Try different dealer on user cars

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Uraz, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Dealer response

Hi Uraz, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

I appreciate the way this dealership treats their

I appreciate the way this dealership treats their customers. I’ve always had a good experience and Jacob in the service area listens to my questions and answers them or finds the answer if he doesn’t know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!