Reviews
The staff were all incredibly friendly and helpful.
The staff were all incredibly friendly and helpful. I really enjoyed working with Devon and am very happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Devon and the team at Richfield Bloomington Honda made your experience enjoyable. Thanks for choosing us, and enjoy your new vehicle!
They were all so wonderful.
They were all so wonderful. Got me in right away and took care of everything. Great communication. I definitely had a white glove experience. My Service Tech Johnny was awesome. He's my new hero.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adrienne, we're delighted to hear that Johnny and the team at Richfield Bloomington Honda provided you with a top-notch experience. Thanks for sharing your feedback!
Professional and credible salesmen trusting their clients
Professional and credible salesmen trusting their clients to result long lasting relationships in a warm and welcoming ambience. The different people you need to meet- sales, finance, or whatever comes directly to you to meet.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joy, we're delighted to hear that you had such a positive experience with our team at Richfield Bloomington Honda. Thanks for sharing your feedback!
I was satisfied with my service at this dealership.
I was satisfied with my service at this dealership. I was able to make an appointment immediately when I called
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're glad to hear you were satisfied with the service and could get an appointment quickly at Richfield Bloomington Honda. We appreciate your feedback!
Overall superb comunnications skills.
Overall superb comunnications skills. Brandon had me in and out the shop in about 45 min.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Richfield Bloomington Honda for your service needs and leaving us a five-star review! We are glad that Brandon ensured a smooth and quick visit.
Modern , clean, inviting building and facilities.
Modern , clean, inviting building and facilities. Friendly, easy phone service for appointments and transfers. Always reliable service with a detailed easy to understand report on work done or needed in future. Reasonably priced service.Pleasant and approachable service consultant.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We're glad to hear that our modern facilities, friendly service, and detailed reports met your expectations at Richfield Bloomington Honda. We appreciate your support and look forward to serving you again!
He’s communication wasn’t helpful.
He’s communication wasn’t helpful. He wasn’t calling us and let us know what was going on while my car at shop. Every time I was got to hold him he wasn’t calling us back. I would say it was bad experience for the first time.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hamdi, I apologize for the lack of communication you experienced. We strive to keep our customers informed and it's clear we fell short here. Please reach out directly to me so we can address this issue. Thank you, Brandon Burg - Service Manager - 612-404-3885
I did not buy my 2013 Honda CR-V from this dealership,
I did not buy my 2013 Honda CR-V from this dealership, and this was my first time having my car serviced at this location. Jose was great to work with and I would definitely use this location again.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maggie, we're glad to hear that Jose made your first service experience at Richfield Bloomington Honda a positive one. Thanks for choosing us and we look forward to seeing you again!
I had my 2015 CRV in for service today.
I had my 2015 CRV in for service today. Wali was my service agent. He was very helpful and explained everything necessary to service my car 😊 This is my first time servicing my car at this location and I was very impressed!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Wali provided excellent service during your visit at Richfield Bloomington Honda! Thanks for choosing us, and we look forward to assisting you again in the future. Take care!
The service rep (Leang Prom) was exceptional in handling
The service rep (Leang Prom) was exceptional in handling my transaction for service. He made the wait time pass by like lightening. No messing around, he explained things to me and we moved on. Will look for him on my return for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Leang provided exceptional service during your visit at Richfield Bloomington Honda. Thanks for sharing your experience, and we look forward to seeing you again!