Reviews
Alan is the best
Love the fact I can do service on Saturdays Great waiting room and Alan is the best Thanks for a great service and locatuon Oh
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We think you're the best, too. :)
Successful
Dealer understood what I needed, gave a quote upfront, gave updates on progress of work. vehicle was done at the time promised. The work was completed to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We're glad we were able to provide you with a great experience and look forward to seeing you again.
Great Customer Service
We had a excellent experience purchasing our new Prius Prime. Billy's provided great customer service, giving us a thorough overview of our vehicle and the dealerships. We were very pleased with the friendliness of all the staff and the cleanliness of the service area. We are very pleased with our new car. We also had a very pleasant experience working with Katie. She also provided excellent customer service. Thank you. Judy and Brad Graff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new purchase!! We appreciate you as our customer and will forward your kind words to Billy and Katie. :)
oil change tire rotation
The Mtce person I had this time, was really honest and didn't try to sell me something just to make a commission. I hate it with my old car I just couldn't get a oil change and tire rotation without saying I need this and that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Bev. I would really love to hear more about your experience. If you would like, please email us at info@rudyluthertoyota.com .
Purchase of used vehicle and trade-in.
I wanted to trade in my current Toyota for a newer vehicle with AWD. Was referred to this location and salesperson by a family member. Location had a good selection of vehicles I was interested in. My overall experience was excellent and I would recommend them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to review us. We are so glad you had an excellent visit with us and congrats on the new purchase. :)
Excellent customer service
Our Sales associate Wendy was excellent. We visited this dealership just to test drive few vehicles and gather information for a second vehicle. We were not planning on purchasing anything. Wendy got to know us answered our questions and found the perfect vehicle for us. After we purchased a used RAV4, we went and weighed our boat, we were certain it was under 1500lbs, we were wrong. We went back to Wendy and explained our mistake. Wendy was able to find a RAV4 adventure (3500lbs tow limit) and returned the one we purchased 2 days earlier for this one. While keeping our monthly payment the same, she made the process painless for us, even though I am sure it was not. The service at this location is unlike any other dealership I have been to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! Wendy is such a great addition to our team, and we're so glad you think so too! We hope you love your new Rav4 Adventure and look forward to seeing you again in the future. :)
It was good
I really like the helpful advice and I like that the quick entry inspection caught the condition of my tires. I'll be making some road trips in the near future and besides getting my timing belt replaced and feel safer with the new tires. Plus they were on sale. So I'm grateful to have such a great trustworthy place to bring my car into for service. I also killed some time looking at used vehicles and learned more about the new technology in the newer cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! Have a great, warm, weekend. :)
Maintenance
I've been working with Rudy Luther Toyota for many years, sales and service, and have found them most helpful. I'm their's for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to be here for you and will be awaiting your next visit. :) Thank you for your continued loyalty.
New car lease
Rich and Roger provided a successful experience for my 2nd lease with Toyota. Chris was also very informative with explaining all the paperwork. Everyone was very good to deal with. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our pleasure!! Thank you for choosing us and we hope you enjoy your new ride. :)
Eric was great!
I knew which car I wanted but I didn’t know what level of trim. With Eric’s help I made the perfect choice. He listened to my needs and helped me figure out which would be the best for me, my business, and my family. I am confident the best value for my money.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations!! We hope you absolutely love your new vehicle and are so glad you chose to do business with us. We appreciate you!
