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Bloomington Chrysler Jeep Dodge RAM

(934 reviews)
Visit Bloomington Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (952) 314-1974 (952) 314-1974
Used (952) 314-8129 (952) 314-8129
Service (952) 314-1479 (952) 314-1479

Reviews

(934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bloomington Chrysler Jeep Dodge RAM from DealerRater.

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Review

I had submitted an application for a pre approval. The same day I was contacted by Matt who very quickly gained my trust over the phone. He was eager to know what car I was looking for and my expectations. They never once made me feel pressure about anything. He laid out all my options over the phone and directed me to someone who could help me the following day. When I walked in and sat down with Ali I told him exactly what I was looking for and hoping to find. Very quickly he pointed out a car that was just everything I needed. Ramon made the finance portion quick and easy! It was one of the most easiest experiences I had ever experienced at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for telling us about your experience working with Matt. That transparent, no-pressure approach is what we are all about. Enjoy your new vehicle!

Great leasing experience!

Friendly and welcoming service - great vehicles at a GREAT price! Very impressed by the service, helpful and flexible to meet my needs! Max and his father Ramon were so kind. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for reviewing us, Katelyn! We appreciate your business and look forward to serving you again!

Great experience with Chad

Chad was wonderful in helping me find my car. He was amazing at finding me exactly what I wanted. I love my Chevy malibu. I would come back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear, Samantha! We're glad that Chad could make the purchasing process fast and easy. We look forward to working with you again soon!

Chad Smith Changed Our Minds About JEEP

My wife and I were not in the market for a new car. On a whim we went to a different JEEP dealership to test drive Wranglers and had a terrible experience with everyone we interacted with there. A couple days later, we went to Bloomington Jeep and met Chad Smith. He was the opposite of what we’d encountered at the other dealership. Chad was laid back, friendly, informative without being pushy, and most of all, he was genuine. He cared about us being happy. If that meant we bought a car from him, great! If not, he treated us just the same. When we decided to buy a Jeep Cherokee Limited Chad went to extremes to get us the exact vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!

Fantastic service from Chad!!

I had been looking for a specific car when I found the one I wanted online at Bloomington. I left a message for a callback and Chad called me immediately. It was close to closing time but he said he’d still be waiting for me if I wanted to drive over there. I did and he was. He had the car all ready for me. He got me some extra cash off the car aside from the rebates I inquired about. And he was so fast and easy to work with. I finally got the car I wanted and in UNDER an hour! Management was great as well. Will definitely purchase from the dealer again and will always work with Chad going forward. I highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!

Call Brian Paulson for your next car!

Great experience from beginning to end. Highly Recommended. Brian is great to work with and made the process fast and easy. Leased a new Jeep Grand Cherokee and am very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!

Excellent

I got a new jeep Cherokee I worked with Matt H. He was so detailed in every aspect, he made purchasing a vehicle fun. He made sure when leaving no questions were unanswered and no button was unpushed. Overall great experience, will be back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!

New Ram

Matt helped me order my truck. He went over every available option and package. He really knows these trucks well. If you need a truck go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!

Best Car I ever had!!

This was my first vehicle purchase EVER! I was extremely nervous and a bit overwhelmed. I worked with Matt Hanson BEST possible salesman I could of gotten. He made sure he had every detail of what I was looking for down to the color! He made this potentially stressful process simple, fun, and easy! His knowledge and passion for customer service is unmatched! I am incredibly thankful and happy! I absolutely love my jeep and will be a forever customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!

Loyal Customer

I had a complicated situation between finance and trade in. Matt H made it smooth and easy. He was a pleasure to work with very knowledgable, patient, accurate and overall a good dude. This was my 3rd dealership I had visited and the last this dealership has gained a loyal customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear! Thanks for reviewing us!