Reviews
Landon was great. Showed up on time and was knowledgeable about the vehicle. Very accommodating. Test drove with me. Was incredibly friendly and easy to get along with. Their financing department absolutely sucks. Gave me the worst possible rate for my credit score. Jerked me around for hours and ended up having to take a bad deal for the loan. Ended up refinancing 2 weeks later for 2% less than their “best rate”. They put their own decal stickers on the vehicle making you a running advertisement for the company and the stickers are difficult to remove.
Landon was great. Showed up on time and was knowledgeable about the vehicle. Very accommodating. Test drove with me. Was incredibly friendly and easy to get along with. Their financing department absolutely sucks. Gave me the worst possible rate for my credit score. Jerked me around for hours and ended up having to take a bad deal for the loan. Ended up refinancing 2 weeks later for 2% less than their “best rate”. They put their own decal stickers on the vehicle making you a running advertisement for the company and the stickers are difficult to remove.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Just went in for an oil change, but have worked with Tyler before, and he is always helpful, professional, and no surprises! Being a senior, have trouble with tech-but when I got my new phone, I drove in and he paired it for me in a quick minute! Love going to Lupient!
Just went in for an oil change, but have worked with Tyler before, and he is always helpful, professional, and no surprises! Being a senior, have trouble with tech-but when I got my new phone, I drove in and he paired it for me in a quick minute! Love going to Lupient!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Todd was thorough in explaining what would be done and reached out to be able to use my extended warranty.
Todd was thorough in explaining what would be done and reached out to be able to use my extended warranty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate being updated with a clear and concise explanation of the issue and the follow through with fixing the problem.
I appreciate being updated with a clear and concise explanation of the issue and the follow through with fixing the problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer failed to fix the issue.and for driver’s seat still blows. I replaced the fuse and the next time I used the car, the fuse was blown.
The dealer failed to fix the issue.and for driver’s seat still blows. I replaced the fuse and the next time I used the car, the fuse was blown.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Todd, the service representative was awesome to work with fair pricing fast service, reliable guys
Todd, the service representative was awesome to work with fair pricing fast service, reliable guys
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Felt like they did a maintenence item I didn't need and it wasn't explaining well to why they did it. No happy
Felt like they did a maintenence item I didn't need and it wasn't explaining well to why they did it. No happy
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Tyler was a great help getting my car fixed, warranty issue solved and my use of a car. He kept me informed and answered all my questions. Had a very busy week that went smoothly without my own car. Thank you very much Tyler
Tyler was a great help getting my car fixed, warranty issue solved and my use of a car. He kept me informed and answered all my questions. Had a very busy week that went smoothly without my own car. Thank you very much Tyler
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
AC BOOKED me in. Service was A+ Evaluation based on inspection excellent. AC is ' the best' he has been our 'go to' for many years at Lupient.
AC BOOKED me in. Service was A+ Evaluation based on inspection excellent. AC is ' the best' he has been our 'go to' for many years at Lupient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took 2 and a half hours to do a express service and no one kept up on the delay
Took 2 and a half hours to do a express service and no one kept up on the delay
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair