Reviews
Terrible service, long wait time, questionable phrases
Terrible service, long wait time, questionable phrases stated to customers that are proven untrue. Greedy manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Patty, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
The team was fast to respond!
The team was fast to respond!! They are Extremely polite and very Knowledgeable about product!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate you for letting others know about your experience, Eddie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
The people at Elgin Toyota are honest and professional.
The people at Elgin Toyota are honest and professional. In this crazy car market there are a lot of strange things going on, but there was none of that here. They helped me find the right car at a great price and without any pushy sales tactics. I was glad to do business with them and hope to again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Great experience with our sales person Brad.
Great experience with our sales person Brad. The staff worked with us on our trade in and were very generous shout out to Brad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Jesus trabajo incansablemente para lograr la aprobacion
Jesus trabajo incansablemente para lograr la aprobacion de nuestro corolla, mi esposo y yo nos iremos super felices hoy! gracias
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Apreciamos sus amables comentarios, Claidy. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
si buscan la mejor atencion en elgin toyota, deben
si buscan la mejor atencion en elgin toyota, deben trabajar con jesus, desde el inicio muy atento y amable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por sus comentarios, Claudia. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
jesus fue muy amable al ayudarnos a mi y a nuestra
jesus fue muy amable al ayudarnos a mi y a nuestra familia a comprar nuestra sienna, fue la mejor experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
simple,atento, y eficaz, nuestra experiencia con jesus ha
simple,atento, y eficaz, nuestra experiencia con jesus ha sido la mejor en los vehículos que hemos comprado, gracias por nuestro carro
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Muchas gracias Nelly, que tenga un día exelente! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Brad were fantastic to work with!
Brad were fantastic to work with! They made my first car purchase seamless and treated me well. I loved this experience and they were so transparent with all of their vehicle information. 10/10. So thankful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
5 stars for Brad Amin .
5 stars for Brad Amin . They are the best! Will definitely buy more trucks here. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027