Reviews
Write a reviewWorked there, treated employees like puppets. Never helped a person very condescending and arrogant man. Would never call back customer especially if they were upset about a vehicle. Honestly the worst Management I ever dealt with.
Worked there, treated employees like puppets. Never helped a person very condescending and arrogant man. Would never call back customer especially if they were upset about a vehicle. Honestly the worst Management I ever dealt with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Awful, pathetic, substandard dealership! Don't EVER buy a vehicle from this place. Sales person was good but they don't stand behind the garbage that they sell. Been fighting for 6+ months with the xxx that we were sold. Brand-new Blazer EV SS, just sitting. They don't call you back and did absolutely nothing to try to fix the problem. Don't EVER buy GM junk! And don't ever use this dealership for anything whatsoever! Please check out all the videos of the defective pile of junk I was sold and share it with as many people as you can. They also own Wood City in Cloquet, MN so STAY AWAY from there as well! This place is a joke! Their GM is a pathetic joke! They owe me $5800 in cancelled service contracts, then they are trying to screw me over and shortchange me by $600 now and they continually play games. I will have to take legal action as a result. GM is a garbage company and the dealerships refuse to service it and the entire company is nothing but a joke! Don't buy any of their JUNK! I WILL be taking legal action against GM for all the pain and suffering they put me through as well. GM JUNK GM JOKE!
Awful, pathetic, substandard dealership! Don't EVER buy a vehicle from this place. Sales person was good but they don't stand behind the garbage that they sell. Been fighting for 6+ months with the xxx that we were sold. Brand-new Blazer EV SS, just sitting. They don't call you back and did absolutely nothing to try to fix the problem. Don't EVER buy GM junk! And don't ever use this dealership for anything whatsoever! Please check out all the videos of the defective pile of junk I was sold and share it with as many people as you can. They also own Wood City in Cloquet, MN so STAY AWAY from there as well! This place is a joke! Their GM is a pathetic joke! They owe me $5800 in cancelled service contracts, then they are trying to screw me over and shortchange me by $600 now and they continually play games. I will have to take legal action as a result. GM is a garbage company and the dealerships refuse to service it and the entire company is nothing but a joke! Don't buy any of their JUNK! I WILL be taking legal action against GM for all the pain and suffering they put me through as well. GM JUNK GM JOKE!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I had a good experience. But I am not having a good experience answering this questionnaire. If you want any information from me in the future, use the postal service because, I am done here.
I had a good experience. But I am not having a good experience answering this questionnaire. If you want any information from me in the future, use the postal service because, I am done here.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
bought a 2016 Chevy duramax 3500 for $30,000.00 1 month ago and has had everything that could go wrong with this truck has went wrong. Now it needs head gasket and a rear end and they have turned me away for service after telling me what’s weomg with. Now head gaskets will cost $5,000.00-$8,000.00 Rear, another $5000.00 These people are thief’s, they should have never had this truck on the lot with all these problems. My truck was with them for a week and half with them figuring it out and then they turned me away for threatening a lawyer. Wolves in sheep’s clothing. I’m 29 and self employed now I have to pay for this so I can sell it. STEER CLEAR OF THIS DEALERSHIP.
bought a 2016 Chevy duramax 3500 for $30,000.00 1 month ago and has had everything that could go wrong with this truck has went wrong. Now it needs head gasket and a rear end and they have turned me away for service after telling me what’s weomg with. Now head gaskets will cost $5,000.00-$8,000.00 Rear, another $5000.00 These people are thief’s, they should have never had this truck on the lot with all these problems. My truck was with them for a week and half with them figuring it out and then they turned me away for threatening a lawyer. Wolves in sheep’s clothing. I’m 29 and self employed now I have to pay for this so I can sell it. STEER CLEAR OF THIS DEALERSHIP.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrible told many lies. Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised signed purchase agreement means nothing the one sent to your bank will not match the price you pay told make it right they did not
Horrible told many lies. Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised signed purchase agreement means nothing the one sent to your bank will not match the price you pay told make it right they did not
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Broke my lug nut stud and made me pay 200 dollars. Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. What a joke.
Broke my lug nut stud and made me pay 200 dollars. Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. What a joke.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I went to the dealership and they were very helpful and Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looking for a used vehicle. He was so helpful and got me into a nice vehicle.
I went to the dealership and they were very helpful and Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looking for a used vehicle. He was so helpful and got me into a nice vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is an excellent dealership that works hard to get you the best deal. They are the nicest people to work with.
This is an excellent dealership that works hard to get you the best deal. They are the nicest people to work with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible GM. Bought brand new was lied about features on vehicle got the car after business hours so went the next day to talk about made a deal in the meantime we drop are credit card in the trade-in and the detail shop used it to buy pizza!!! So I told them I didn't want to pay a thing for the feature's and the GM's ego was hurt. Never again
Horrible GM. Bought brand new was lied about features on vehicle got the car after business hours so went the next day to talk about made a deal in the meantime we drop are credit card in the trade-in and the detail shop used it to buy pizza!!! So I told them I didn't want to pay a thing for the feature's and the GM's ego was hurt. Never again
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina S was very knowledgeable of the Silverado I bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as well. Thanks Iron Trail Motors!
Christina S was very knowledgeable of the Silverado I bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as well. Thanks Iron Trail Motors!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car