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Emmons Autoplex

(1,440 reviews)
Visit Emmons Autoplex
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(713) 987-3222 (713) 987-3222

Reviews

(1,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Emmons Autoplex from DealerRater.

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Great service, hospitality and well knowledgeable.

I found my car online and started receiving txt messages from Donny, which was so great due to the fact that I was at work and could reply at my leisure. (No harassing phone calls) This car buying purchase was so easy and well worth the 2 hour drive to make the purchase. I will definitely recommend Donny to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership and salesman

Purchased a 2005 Thunderbird from Emmons. Our salesman Donny was a great guy, very helpful explaining every step of the process. Donny made sure the car was in immaculate condition upon our arrival and made sure the process went very smoothly. The car was exactly what I was looking for. The dealership is modern and extremely clean. All things considered I would choose Emmons and our salesperson again. This was truly an enjoyable car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience with Emmons Autoplex. Eduardo...

I had a great experience with Emmons Autoplex. Eduardo explained all the details I needed to know, and stayed in contact with me while I worked everything out on my end. This was my first car buying experience and I'm thankful to the sales and finance department for making it so easy. The car looked like it had been well kept and was good to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Alberto was very efficient and timely in getting our car...

Alberto was very efficient and timely in getting our car buying process completely painlessly. We appreciate the time he took to make sure everything went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Highly Suggesting Touny @ Emmons Autoplex

As a female, it can be intimidating when going to a dealership, but Touny made me feel really comfortable even with all my questions, he really does know he's cars...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesman - Mitch

Mitch helped me with the whole process of purchasing a vehicle, he was very honest about pricing and ratings. I definitely recommend reaching out to him if you need a good and honest sales man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchasing care from dealership was easy and simpl

Touny was great asset. Experience was very easy and smooth. Second time family is using the dealership. Was first choice to use when purchasing vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman - Touny Crowe

I had a great experience with Touny. He was very professional and very friendly and made you feel comfortable about making a purchase. I would recommend this dealership in the salesman. I would highly recommend this dealership in the salesman for your next auto purchase. I would highly recommend this dealership and this salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Best car salesman ever.

My experience was nothing but amazing. From pricing to driving away with my car. Let me brag for a minute about my salesperson Touny Crowe. He is an absolute sweetheart. He allows me to shop in peace, but was there when I had questions. His presence was of a close family member. I highly recommend him to anyone who is shopping for their next vehicle. The car was ready when I came out of financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Staff!

Everyone was very polite! They have so many cars to choose from. They have the best prices I have seen in Texas. Highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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