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Archibald's

(257 reviews)
Visit Archibald's
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 12:00pm–5:00pm
(509) 392-4955 (509) 392-4955

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Archibald's from DealerRater.

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It's happened twice now!

This was my second experience with Archibalds...Both times I went in to buy a car, I was treated like a queen! Not so at other major dealerships I've been to. No high pressure sales and they seem to go out of their way to make you happy. No game faces once they start the financing like most dealerships...Archibalds knows customer service! Just a wonderful exciting experience like it should be when your buying a new car! I will never deal with anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Selection

We have bought two vehicles from Archibalds in the last few years and found the experience with both purchases the vehicles were as represented. They were honest and had a great selection to choose from. We will allways shop Archibald's first. Their cars are clean and presentable, as well as their facilities. Allways helpfull before and after the sale. Don't just take my word for it, stop in and find your ride! Tell em Jack sent ya!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Archibalds

I had been looking for a specific car for a couple of years and happen to drive by Archibalds one day and saw it! I knew Archibalds was a high end dealer and thought the car would be too expensive for me. I was wrong. It was the price I wanted to pay and the people were so nice and helpful! I'd never had a hybrid before and they helped me everytime I had a question about the car, and still do, even months later! I would definately recommend anyone looking for a car to check them out! AWESOME car experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrific dealer

I have purchased several cars from Archibald's and have always been impressed with the quality of their inventory and the integrity of their staff. For the money a premium used car from these folks is a far better choice than low end new car. Let someone else absorb the depreciation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying experience an Archibalds"s

We have bought from John Archibald and have referred him to several of our friends. He is professional and trustworthy and makes the entire process very enjoyable. He listens to your criteria, does research, and finds the car you want. Will continue to do business with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Better than new with these guys

You may think you had a great experience with a Lexus dealer or a luxury car dealer but with these guys it is at a whole new level. If you are thinking about buying a new car I would recommend trying these guys first. I buy all my cars through them and it is kinda addicting so be careful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Selection, Great Deals, Great Service

I have purchased all of my families vehicles over the last 10 years from Archibald Motors (7 total). Not only was the price more than fair, their service after the sale was excellent. They stand by their vehicles. There was a couple of times that they did not have the vehicle I was looking for on the lot. They took all my specifications for the vehicle I wanted and found the car for me. Even though I moved across the country 4 years ago, I would still use Arichibald Motors as my first choice when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect place to buy dream car!

If he says car is good, it is good and wont sell you any crapy thing. You can trust this guy with money and with cars! If he doesn have the car you want, he will get it. Archibald is the best car dealership you can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Car purchase was the best!

I have been to other dealers in the tri cities when ive been in need of a car and have been treated poorly. I went to Archibalds to look for a inexpensive car which I knew they didn't have many in my price range but I heard so many good things about them I had to go in anyways. They happened to have 1 car that fit my budget and let me tell you, I will never buy a car anywhere else! I couldn't beleive how low pressure and friendly they were to me! Its like going home to your family :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honesty and Integrity

I have known the Archibald's for 15 years. They bring the highest level of honesty and integrity to the automotive business. They are knowledgeable about the auto business,sell the highest quality used cars, and stand behind their proudcts. You will be pleasantly surprised with your car-buying experience at Archibald's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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