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National City Auto Center

(1,607 reviews)
Visit National City Auto Center
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(619) 472-7399 (619) 472-7399

Reviews

(1,607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of National City Auto Center from DealerRater.

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The worker had serve us good.

The worker had serve us good. Also they have good deal with their cars mannn. Also it has a lot of cheaper deal you can get at any time! BEST DEALERSHIP!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Arturo Michel really helped us through our financing and

Arturo Michel really helped us through our financing and getting things where they needed to be. The financing team here worked so well with us and we enjoyed the communication through everything. Giving them a 5 star because of how throughly and hard they worked with us.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience as a first time buyer !

Great Experience as a first time buyer ! Jorge And Daniel Were Very Helpful & True to their Word With a plethora of options to choose from when it came to vehicles

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Cesar! We’re thrilled to hear that your first-time car buying experience at National City Auto Center was a great one. Jorge and Daniel take pride in providing helpful, honest guidance and making sure every customer finds the right vehicle. We appreciate your kind words and hope you enjoy your new car! #NationalCityAutoCenter #StressFreeCarBuying #KnowledgeableStaff #NoPressure

Muchas Gracias Rigo y Daniel por ayudarnos comprar una

Muchas Gracias Rigo y Daniel por ayudarnos comprar una Troca muy bonita 2500hd muchas gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias por tu reseña! Nos alegra saber que Rigo y Daniel en National City Auto Center los ayudaron a comprar una hermosa 2500HD. Apreciamos su confianza y nos alegra haber hecho la experiencia tan positiva. #NationalCityAutoCenter #CompraSinEstrés #AtenciónAlCliente #VehículosDeCalidad

There are numerous negative complaints and reviews

There are numerous negative complaints and reviews concerning National City Auto Center, specifically regarding allegations of dishonest financing, misrepresentation of vehicle condition, warranty issues, and poor communication. FYI bought a car end of July just made my first payment and already my car is in the shop $3200 later?? I’m told the car was never serviced prior of purchase which cause overheating. Don’t do same mistake I made go elsewhere

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We are very happy to be helped by ARTURO MICHEL, who was

We are very happy to be helped by ARTURO MICHEL, who was very helpful and friendly with us .Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear about your experience at National City Auto Center! Arturo Michel is truly dedicated to providing helpful and friendly service, and we’re glad he made your visit a positive one. Thank you for trusting National City Auto Center. We look forward to assisting you again in the future! #NationalCityAutoCenter #StressFreeCarBuying #KnowledgeableStaff #NoPressure Best regards, National City Auto Center

I came in looking for a particular SUV and it was there!

I came in looking for a particular SUV and it was there! Came with more than expected Marco was really through and attentive to my needs for such a vehicle. He walked me through the entire process to get me the right vehicle. Great customer service from all that were there, however Marco really made it easy and hassle free. Keep up the good work. I am truly happy and satisficed with my purchase as well as the professionalism of my salesman Marco

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Marco made your SUV purchase smooth, attentive, and hassle-free. At National City Auto Center, we strive to provide top-notch customer service and ensure every guest finds the perfect vehicle that meets their needs. We’re glad you’re happy and satisfied with your purchase, and we’ll be sure to pass along your kind words to Marco and the team. Thank you for choosing National City Auto Center — San Diego’s #1 INDEPENDENT DEALER! #NationalCityAutoCenter #StressFreeCarBuying #KnowledgeableStaff #NoPressure

Had an amazing experience today Arturo was extremely

Had an amazing experience today Arturo was extremely helpful and had so many options would come again!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing experience! We’re happy to hear that Arturo took great care of you and helped you explore plenty of options here at National City Auto Center. Our team always strives to make the car-buying process easy, enjoyable, and stress-free for every customer. We truly appreciate your recommendation and look forward to welcoming you back again soon at National City Auto Center — San Diego’s #1 INDEPENDENT DEALER! #NationalCityAutoCenter #StressFreeCarBuying #KnowledgeableStaff #NoPressure

Vincente helped me out tremendously.

Vincente helped me out tremendously. Great customer service and gregarious staff. You will most definitely leave with something you love.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Vicente provided you with outstanding customer service and that our team at National City Auto Center made you feel welcome throughout the process. Our goal is to make sure every customer leaves with a vehicle they truly love, and we’re glad to know we delivered on that promise. We appreciate your recommendation and look forward to seeing you again at National City Auto Center — San Diego’s #1 INDEPENDENT DEALER! #NationalCityAutoCenter #StressFreeCarBuying #KnowledgeableStaff #NoPressure

Rudy and Daniel we're Professional and knowledgeable.

Rudy and Daniel we're Professional and knowledgeable. A great team with great cars. We appreciate they're hard work to accommodate our budget and needs. This is a A+ business and car dealership. Those who like slime ball car dealership should not go here. You'll only get integrity and passionate business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We’re thrilled to hear that Rudy and Daniel delivered professional, knowledgeable service and worked hard to meet your budget and needs. At National City Auto Center, we take pride in being an A+ dealership that’s built on integrity, honesty, and passion — never pressure or gimmicks. We truly appreciate your kind words and are glad you recognized the effort our team puts into every customer experience. Enjoy your new car, and thank you for trusting National City Auto Center — where integrity drives everything we do! #NationalCityAutoCenter #StressFreeCarBuying #KnowledgeableStaff #NoPressure