Reviews
Debbie was fantastic to work with, flexible in solving...
Debbie was fantastic to work with, flexible in solving for our needs and very helpful in finding solutions. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay Criss was extremely pleasant and knowledgeable and...
Jay Criss was extremely pleasant and knowledgeable and the whole purchase experience was very smooth and easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Debie Brody was my sales associate. She was very professional and helpful. I was very pleased with her and the dealership. Conor Alexander in the service department was also terrific.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deborah, was amazing and helpful with helping me purchase...
Deborah, was amazing and helpful with helping me purchase my new vehicle. She’s definitely a gem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great process!
This dealership is flawless start to finish. Danny is a top notch Salesman with integrity and professionalism. The follow up communication was appreciated immensely and helped make the deal smooth and fun!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been a long term, over 20 years and XX cars)...
I have been a long term, over 20 years and XX cars) customer of Jaguar West Palm Beach and have always received excellent service. I bought a Land Rover for my wife, believing I would have the same level of customer service. Unfortunately, I was wrong. I purchased four new tires with the advertised road hazard coverage. In June of this year, I ran over a nail, and it was in such a place the tire could not be repaired and had to be replaced. Land Rover did NOT honor their stated Road Hazard Coverage, and I had to pay 100% for a new tire and labor. Two months later, oddly enough, the other three tires all went bad at the same time in which I noticed through a very rough ride. I took my vehicle into Land Rover, and I was told that I must have run over something and the tires were coming apart. Oddly the newest tire was just fine, and neither my wife nor I had any knowledge of running over anything. Nonetheless, I asked about the road hazard coverage, and I was told it would only cover something like a nail in the tire, and I would have to buy three new tires at total replacement cost. When I asked why the tire I had to replace a couple of months earlier that did have a nail in it was not covered, the service manager replied with a stare. No answer or explanation was given; he just took my money. All I can say is the Road Hazard Coverage is a blatant lie and false assurance by Land Rover Palm Beach. Very disappointed. I have never had this experience with Bob Bohm of Jaguar (both Land Rover and Jaguar are owned by the same entity). Bob Bohm is the reason I have been with Jaguar for over 20 years. Sadly, I will not have the same track record with Land Rover.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great experience Debbie was an amazing person from start...
Great experience Debbie was an amazing person from start to finish great personality, wonderful experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I took delivery of my 2022 Range Rover sport HSE a week...
I took delivery of my 2022 Range Rover sport HSE a week ago. The vehicle is fabulous, Land Rover Palm Beach is top notch and my sales person Debi was efficient and capable. It was one of the best car buying experiences I have ever had…and I have bought lots of cars in all price ranges. Thank you Debi!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Modern Way to Buy a Car
I found an excellent used Range Rover with this dealer. The entire transaction was handled on line with delivery to my door. This vehicle was very attractively priced and so in high demand. Peter took a modest deposit over the phone, listed the car as “sold” and delivered it to my door. A seamless and riskless transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership
I never buy my cars anywhere else. The sales people are wonderful. Juan Marquez always goes the extra mile. I walk in sign papers and leave in less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
