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Paul Masse Chevrolet South

(128 reviews)
Visit Paul Masse Chevrolet South
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Masse Chevrolet South from DealerRater.

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Best car buying experience! 5 star customer service!

Paul Masse is the best dealership experience I have ever had. The customer service they provide is 5 star. The staff and management go above and beyond to ensure the process of buying a vehicle is seamless. Crystal Costa is very good at what she does. She holds her self very professional, and is focused on making sure the customer is getting the best experience possible. She is a true asset to Paul Masse. My sales associate was Shaun Galligan went above and beyond for me, he answered every question I had and ensured he gave the best customer service I have experienced. People like Shaun create loyal customers for life. Great positive attitude and motivation to provide the best. JP was very efficient, organized, and very personable, he helped answer all my questions and knew all of the answers. He guided me right through the financing process an it went smooth. Bob Masse who I had the pleasure of meeting is 100% about customer service and providing the best car buying experience. He is a funny guy too. I will be sure to suggest Paul Masse to everyone I know. Thank you for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car Buying Made Easy!

I send all my friends and family to Kenny Gillis. Our family has purchased many cars here and we would not go anywhere else. They are friendly and honest. There is always a great selection of new and used cars to choose from. The service department is always helpful and quick for oil changes etc. everyone knows who you are and accommodates your needs. Thank you for making car buying easy and fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No haggling, employees great with kids

Dawn was pleasant and efficient and new her stuff and understood what I was looking for, a wonderful salesperson. Kenny and Sean helped with my initial and followup questions and all entertained my 3 year old. JP was professional and polite in the financial dealings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paul Masse South

Attention to detail, great deal, purely professional in all aspects of the car buying experience. Would recommend to family and friends. Definitely first stop for next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to send your comments and rate us so highly. We appreciate the opportunity to have earned your future business. Customer Experience Team

Good deal!

Good people here. Everybody very nice and helpful, I got a good deal. Even got my new key covered because Peter didn't think I should have to pay for a spare key. Looking forward to driving!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership - Enjoying New 2017 Volt

I've bought three cars from Kenny so far and it's been a great experience each time, my pleasure in dealing with this dealership is proven by my coming back each time to buy additional vehicles. No hassles or fake sales pressure and everyone was very professional. I also really enjoyed dealing with Shaun and JP Habib, great employees and assets to Masse Chevy. Look forward to my new Volt, so far so good. With all the incentives it's crazy not to get a new Volt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service!

JP and Dawn were SO incredibly helpful and went out of their way to help me secure my new lease. Thank you so much for all of your help through this whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase of 2013 GMC Sierra

Dealership was well organized and had a good selection of vehicles. Sales rep Tom Fratandono was very professional and knowledgeable in our search for the right vehicle which meet our needs. In addition he was very helpful in correcting a small paperwork problem after completion of the sale. Overall a very good buying experience and a excellent dealership which I recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New car purchase!

I never felt any pressure and found them to be so helpful. I would be a return customer. They went above and beyond to help us get what we would be happy with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Purchasing Experience

Overall a great experience from the beginning through the purchase. Great sales staff. I'd highly recommend Dawn Wellington to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.