Reviews
Nice people and nice dealership .
Nice people and nice dealership . Have been using service dept for a few years as well. Sales and management very professional with no pressure sales
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your review! Happy motoring!
I was a little unhappy when I brought my van back to have
I was a little unhappy when I brought my van back to have it fixed for a linker and brake light that I had already paid $600+ to have a new light put on and then had to pay another hundred plus to have them check wiring that should’ve been checked the first time
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Morgan from service is always wonderful to work with.
Morgan from service is always wonderful to work with. She's very personable, she must have a photographic memory because months go by and she remembers things from previous conversations. She's delightful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a positive service experience from start to finish
Always a positive service experience from start to finish at this dealership. The techs do the job well and thoroighly and the service managers are knowledgeable, courteous and professional. Highly recommend bringing your Mercedes here for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is not consistent.
Service is not consistent. We have had great experiences but also terrible ones. Hard to trust their work all of the time and hard to feel that we are valued as a customer.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your business and feedback as well, Diane. We're sorry to hear that you have not had consistent positive experiences with us. We would love to see how we can change that. Please give us a call at (314) 597-9489 to discuss and you may request to speak with Aj Clandro, our Service Manager. Thank you and we look forward to addressing your concerns.
Excellent service advisor and mechanics Thank you
Excellent service advisor and mechanics Thank you Morgan! Very helpful and informative on the maintenance needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deann, the service advisor is the best.
Deann, the service advisor is the best. She gives the right advice when asked of her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Based on this visit, all was good, as it was covered
Based on this visit, all was good, as it was covered under warranty. Other visits have not been that way, as they have always come up with lots of very expensive work they claim I need done. Not so sure I trust them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service rep, Morgan, was and has been very friendly
My service rep, Morgan, was and has been very friendly and professional, everytime I go in for service. The service department always explains what service needs attention by sending a video and explanation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EVERYONE TOOK GREAT CARE OF US.
EVERYONE TOOK GREAT CARE OF US. FROM PATRICK,CAL,CHAD AND ROY WERE AWESOME TO WORK WITH. WE ARE VERY SATISFIED WITH THE SERVICE WE HAVE RECEIVED FROM THE DEALERSHIP! WE LOVE OUR NEW MERCEDES!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
