here we ago again
another summer another convertible top repair needed for 3 straight years what a joke and when they fix it it breaks down again and they overcharge have over 2k invested in the top
I'm confused by your review? It does not look like you have purchased or shopped here in four years? I do see you have had a couple service visits if there was an improper repair I suggest you speak with Joe I'm sure he would take care of it.
No pressure, friendly and EASY!
I found my car on Cars.com and luckily it was close by at Vertucci Automotive. I have a challenging credit situation and was told upfront that they'd do their best to find a loan. I gave my info and in 1 day had my loan, knew my monthly payments, interest rate etc! I'd given the same info to another dealership who first wanted me to come in with a heavy deposit to START searching for a loan. No Thanks. I was later told, at first the bank declined my application, but thanks to a personal phone call from Arnie to the bank, they took a second look at my info and decided to give me the chance I've needed to begin rebuilding credit! I can't thank Arnie enough! PS. I love my GTI!
Hey, thanks so much, we really try to make your experience here a great one. glad you're enjoying your new car! don't forget our highly rated service department.
Terrible Sales Service
I recently bought car for this dealer all was well for 1 day then the engine light started going on while the engine light was on the car was shacking when going past 60 miles an hour...so I luckily had warranty with Mercedes Benz...all was fixed except the wheels because when I bought the car the wheels were a pretty much bent...called the this dealer told them what the problem was even brought the paper in the said they would call me in a couple of days no call for a week i called them again they said bring the car back in for servicing so i brought the car back in apparently they were getting a wheel specialist to fix the wheels...called me the next day the car was all ready to go I took the car off the lot still the same issue if not worse...wheels were never rotated or balanced where my steering wheel shakes now which it didnt do when I bought the car...so with that said I have to bring the car to my local dealer that I trust to get all this fixed where I have to pay out of pocket to get all this fixed because Mercedes does not cover this...Would not recommend this dealer to anyone.
I'm sorry you are unhappy. when we test drove the car there was nothing wrong, after you took it there was a bent rim and we took care of it.
First Class Operation
Vertucci Automotive is a throw back to another era. Pleasant, helpful, honest, and fair are the words that come to mind. I received good value for my trade and purchase. Checking the vehicle before releasing it, they found a minor oil leak. How many smaller operations would have just let us take it. Joe Vertucci repaired it and that's what good service is all about.
Hey, Thanks so much. We really value our customers and would not have it any other way. Don't forget we also service all makes and models here.
Trustworthy, ethical service
Vertucci's stands by the quality and integrity of their work. You can trust Joe to be honest with the nature of the service and repairs your car needs.
Thank you, we really appreciate your loyalty.
Very reliable and quality service at a reasonable price. They do not over sell. I have an older BMW that needs maintenance on a regular basis and Joe advises me what is important and what can be delayed to a future visit. The staff is very helpful.
Thanks for being a loyal customer Tom, we truly love having such great customers.
wouldn't let anyone else work on my MB. They know the vehicles they service very well and the work is fairly priced
Thanks a lot George, Who loves ya... We do here at Vertucci we love all our customers.
Nice cars, excellent repair service
I purchased a nice Mercedes C-class from Vertucci's. They could not have made the process more efficient and easy. My first one was bought via a dealer and the cost to maintain was far too expensive to justify. Vertucci's took care of that one too and the cost of repairs is much more reasonable and fair. I would not take my car anywhere else. I can even make get a repair scheduled online. Bottom line, Vertucci's is a great alternative to the high-priced dealers. No need to ever go back! I got to Vertucci's via a referral from two friends. It was a great move.
Thanks Bobby, We really appreciate you travelling past several other dealers to do business with us.
Honest and friendly
I purchased an older 3 series BMW from a dealership in my area and was referred to the service team at Vertucci's. Based upon the rave review, I decided have my vehicle serviced by the professionals at Vertucci Automotive; despite the 25 minute drive from my house. I have not been disappointed yet. Everyone in the service department is friendly and welcoming. I brought my vehicle in several times and I have always received and honest assessment. Joe Vertucci and his Pop are good people and they always seem to have time for everyone, regardless of the workload. It's a well run business.
Thanks Matt, We're always here to help you! Don't forget we also sell all makes and models of cars here too.