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Meet Nichol Young

Nichol Young headshot
Service Advisor
(7 reviews)

Reviews

The best service!

The best service! I’ve been a loyal customer for ten years. Won’t go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting us with your vehicle!

Jenkins Hyundai has an excellent service department and

Jenkins Hyundai has an excellent service department and does repairs and normal service on a timely basis .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind feedback.

Jenkins Hyundai has an exceptional Service dept.

Jenkins Hyundai has an exceptional Service dept. and does the necessary work In an excellent Mannwe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your five-star review.

I brought my 2018 Hyundai in for check engine light.

I brought my 2018 Hyundai in for check engine light. They determined it was a bad gas cap. The one that came with the car. Gas cap is bad? Guess that's why my gas cap area is greasy, dirty. They were going to charge $100 for Hyundai gas cap. I checked gas caps online. I could get one for $15. So I declined the gas cap they offered. Who knows maybe that one was faulty too. Seems Hyundai is putting faulty gas caps that fail at 5 years. They wanted to charge me for a service charge. What? That's new. I've been there before and never was charged. I've been to Orlando Hyundai with my Sonata 25 times (no lie it was a 2011 Turbo). Never charged. I refused to pay it. Then I find out there's a sticker on my windows that talk about a recall theft issue that was fixed. State Farm will not insure my car. I send a photo of the sticker. Still no insurance. I call corporate. They send me a letter saying it probably got fixed. I check my VIN. No recalls are on my car. They had to have fixed it. I got no word from the service center at Jenkins. ???? And they almost got a service fee from me. And they fixed a recall that I didn't know about. Plus the faulty gas cap that was original. Because of them. I will not be buying a 3rd new Hyundai in the future. In fact, I rented a Kia recently, Very impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I sincerely apologize for your negative experience. Customer satisfaction is our top priority. If this has not been rectified already, please reach out at your earliest convenience. 352-326-3585 (ext.4327). Best Regards, Ashlyn Hunter Service Customer Representative Ashlyn_hunter@jenkinscars.com 352-326-3585 (ext. 4327)

Went there 2 years ago to buy a car and after dealing

Went there 2 years ago to buy a car and after dealing with the sales person Aloha I swore I would never go back brought my car in Clermont Took my car to Jenkins on 8/8/23 and had a GREAT EXPERIENCE this Time I will go back there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us another try. We are delighted to know that you enjoyed your recent experience at Jenkins Hyundai of Leesburg.

In spite of the construction activity the waiting room

In spite of the construction activity the waiting room was comfortable and well stocked with drinks and snacks. My only complaint is the long wait I had to endure. Arrived at 8:00 and left after 12:00. But there were a lot of customers so I do understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your valuable feedback. We appreciate your review.

Well located.

Well located. Staff doing well, despite difficult facility conditions. Some difficult communication conditions. Overall very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind review. Thank you for your patience with us through out the construction.