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Grand Subaru

(4,006 reviews)
Visit Grand Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 310-1440 (866) 310-1440
Used (866) 310-1102 (866) 310-1102
Service (630) 315-2587 (630) 315-2587

Reviews

(4,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Subaru from DealerRater.

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I went to get a used Dodge Caravan and delt with Jorge...

I went to get a used Dodge Caravan and delt with Jorge Calvillo and test drove 2 vans. Jorge answered my questions and treated me with respect. He was very friendly and I felt no pressure. I decided on getting 1 of the vans and was turned over to Andrew Jennings for the paper work and was also treated properly. It was really a pleasure dealing with Grand Subaru after a bad experience at another dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Grand Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I ordered a new Outback and was told a delivery date....

I ordered a new Outback and was told a delivery date. That date was met. This is not easy to do these days. A very positive experience with Grand Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

We were very happy with the customer service Kiril gave...

We were very happy with the customer service Kiril gave us, he did a great job in helping us through the process, especially since he had to fill in when the associate we had previously worked with had an emergency that day and couldn't be there. Kiril took over our account and made sure we were comfortable with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Cameron, our sales person, did a great job. While the...

Cameron, our sales person, did a great job. While the vehicle was in transit, he kept me informed as to anticipated delivery date. He fully answered all questions. When the vehicle arrived at the dealership, he covered all aspects of its operation, and even sent me some videos to help me post sale. He was always pleasant and straightforward in every aspect of the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

My experience with Cameron at Grand Subaru was amazing....

My experience with Cameron at Grand Subaru was amazing. He kept me updated on the status of the car I was interested in, and he worked very hard to make the purchasing process as efficient and seamless at the dealership as possible. I truly appreciated that and I absolutely love my new Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Kim, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Ramon help us with no problem! Great buying experience...

Ramon help us with no problem! Great buying experience with him. Very friendly! Higly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

The whole team was very courteous and our vehicle was...

The whole team was very courteous and our vehicle was ready for pick up when we expected. The car was spotless and full of gas ready to go. Gabe made a special point to have everything prepared knowing that we were coming in with our little kids and needed a quick turnaround. He was great, very professional and respectful of our time. All around worth the 45 minute drive to deal with Grand Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, congratulations on your new vehicle. Thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

Our experience at Grand Subaru was fantastic. Chris was...

Our experience at Grand Subaru was fantastic. Chris was extremely knowledgeable and helped us select the perfect vehicle for us. I highly recommend Grand Subaru for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

My experience buying a car with Cameron at Grand Subaru...

My experience buying a car with Cameron at Grand Subaru was excellent. I would highly recommend Cameron. Excellent attention to detail. Take lots of time with you showing you all the new stuff your car has to offer and how to work all of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

I appreciate Ramon's attention to my needs and personal...

I appreciate Ramon's attention to my needs and personal service making sure I could get my deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!