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Superior Chevrolet of Conway

(271 reviews)

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service,clean facilities,great experience.

The staff that I dealt with were absolutely wonderful(Phil Durham and Carrie Seifert). I don't know that i could have had a better experience.Both were easy to talk to and understand, as well as very friendly and outgoing. I will definitely recommend and return to this dealership for future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Ashley! We are ecstatic about your positive experience! We look forward to seeing you again!

professional,yet personal,honest,just good people.

Very good service.Did not waste time fixing truck.Done exactly what they said they was going to do.Told the truth.I will always buy from superior as long as u are honest and fair.Thanks again Les Humbert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Les, we are so glad to hear you had such a great experience at our dealership! Our team always tries to be honest and fair and we love hearing when a customer notices that! Thanks for the review and we look forward to seeing you again.

Simply......Superior

I have Superior Chevrolet take care of all three of my vehicles. I understand they are one of the few dealerships that have 3 master mechanics employed. The service advisors always communicate with me any and all issues and costs associated with having them repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Phillip, I am glad to hear how much you appreciate and respect our team at Superior Chevrolet! I will make sure they get word of how pleased you are with their work! We are privileged to get to service all three of your vehicles and look forward to seeing you and your family again!

Superior GMC SERVICE

Everyone is very helpful and friendly. I do wish the steering on Enclave did not make a moaning sound. That's the one thing they can't fix. A car that costs that much should not do that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we are glad you enjoy the atmosphere and service of our dealership, but sorry about the manufacturer issue. If there's ever anything we can do, please don't hesitate to reach out to our customer support team at Feedback@superiornwa.com.

Great salesman

Great experience with Danny our salesman! He had the car pulled up as soon as I arrived and offered me a better car and he closed the deal because he was able to make the numbers work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so pleased to hear you had such a positive experience at our dealership, Michelle! Danny is a great salesman and we are lucky to have him on the team. We hope you enjoy your new car and look forward to seeing you again!

Great experience

Mr Clem Johnson went above and beyond to provide me with the best deal possible! I never thougt I would walk away in a brand new car at an affordable cost! I was at the delearship for over 5 hours and by the end of the day I walked away in a new car. I will tell everyone I know about the excellent customer service that I experienced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to hear you had such an incredible experience at our dealership, Nicole! Enjoy your brand new car!

Clean, prompt, and friendly

Danny was nice but upfront on the situation I was on with my beetle but he didn't give up and was very helpful and made sure I confortable through the buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to hear you had such a great experience at our dealership, Brittney! Our team at Superior Chevrolet aims to serve our customers better than anyone else! We look forward to seeing you again.

Excellent Service!

Conway Superior Service department is the best! I drive 45 minutes away just to have my car serviced there because they always take care of me. I would highly recommend anyone to them because they have the best service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we are overjoyed to hear you had such a positive experience at our dealership! And even more than that, we are humbled that you drive such a long way just for the service you get with our team! We really appreciate your business and look forward to seeing you again!

Great sales experience, great people

Our salesman, Lyndon Reynolds, worked very hard to find the vehicle we wanted. We were very pleased with the service he provided and will be sure to contact him for our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I'm very pleased to hear you had such a great experience at our dealership, Dyann! I will make sure Lyndon is recognized for his taking such great care of you! Enjoy your new vehicle!

Extremely Satisfied

Phil Durham was fast and efficient with getting the car I wanted to me and out the door! I was very pleased with the sales experience and would highly recommend others to choose Superior Chevrolet for their automotive needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Zachary, I am extremely pleased to hear you had such a great experience at our dealership! We love hearing how well our team at Superior takes care of our customers! We look forward to seeing you again and helping give your friends the same incredible experience and service!