Reviews
Trusted people to work with
I have been working with them for my vehicles for many years. I can always depend on them to take care of whatever issue I have
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT SERVICE
They were very friendly and eager to help. Kept me updated on status of completion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pam Vine
I've no idea who this person is. I received an email asking for a review of this person. I can say that I purchased a 2009 mustang GT from this dealership and all was well until Duane Cunningham, spoiled the deal. This man called me and cursed at me because of a review that I submitted to ford motor company. I am a lifelong ford buyer and this dealership is by far the worst that I have ever come into contact with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you taking the time to respond. The staff at Town & Country Ford take our reviews very seriously. Please contact us at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you. Customer Relations Manager, Derrick Spratt at (502) 815-2717
Excellent
I always get excellent service. I always get excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Oil Change and Tire Rotation Donna Cravens
EVERYONE was friendly and helpful. Don't have 50 characters of info.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department
The work was done properly and completed as expected. Donna is a pleasure to work with and the main reason we continue to bring our vehicles to Town & Country Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best car buying experience ever!!
Everyone was very helpful and very friendly. I want to especially thank Scott Raley for making my buying experience smooth and easy. I love my new truck!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service at Town & Country
A great place for service. I've buying new cars here for some years, my daughter just bought a new Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Coustomer
Everyone was very friendly. I was kept informed as to what was exactly going on with my vehicles
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Sharletta! Please let us know if there is ever anything else we can do for you! Safe travels!
I'll never go anywhere else!
I always enjoy the service personnel and the service performed there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase