Mills Honda

Dealing with mills was a good experience, everyone were easy to talk with and I believe we had set on a fair price

Excellent service and communication. Jessica took care of us and also made us aware of an pending maintenance issue.

On time, explained clearly what needed to be done and did it at a fair price.

Our Ridgeline did not start, we had it towed in, we were told multiple times over a week that they just could not figure it out. We noticed that out truck was sitting in the lot covered in snow. They told us that they would look the next day and call. Truck still sat there, and no call. Ultimately we were without a vehicle for 10 days...because of a corrosion on the battery cable.

I was told on three separate occasions that I would have my car in the service department by the next day and it wasn't until the third time it got in on the day I was told it would be there. Was told they put off servicing it because it was an easier repair than others. Vehicle was there just short of two weeks and if I hadn't expressed my frustration with the fact they never answered the phone and my messages would not be answered that that someone finally got a hold of me after it was there all week I don't know that I would still be waiting to here from them. Need to get your act together.

Usually only one tech on for the day. Long wait for an appointment. Have had two recalls for a long time with no results getting the parts.

Excellent service and great understanding. Happy with all aspects of the maintenance.. very thorough explanation and answered several questions we had.

I have used this dealership for 16 years and always been satisfied with the service and sales departments. There appears to have been quite a turnover in both departments and with that I understand there is some training needed, etc. I was somewhat disappointed the last two times I've been in with communication from the service department employees, hoping it will improve with time. The last time I was in there were people in the sales department standing around the popcorn machine swearing and carrying on about a call with someone. It was very unprofessional and they both saw me sitting in the waiting area and continued their conversation. I am hoping things will improve because I'd like to keep my business there but I will be taking it elsewhere if it doesn't soon.

Courteous service personnel, fast process to complete the scheduled work. Comfortable waiting area. Much appreciated.

Still good service but I don't see any familiar faces. Oil change price jumped now that different service manager is in.