Reviews
Customer service at this location is superb I’ve been
Customer service at this location is superb I’ve been with them for years and they are always there to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301
Great service that went above and beyond.
Great service that went above and beyond. Helped with a number of things outside of a routine service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361
Scheduled the 15k service online last night for this
Scheduled the 15k service online last night for this morning. I planned on doing some work from their lounge while I waited so I set up my computer and made myself comfortable. My car was finished even before I finished my 1st cup of coffee. Excellent service, quick and highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361
Central City Toyota is awesome.
Central City Toyota is awesome. Brian and Jamie are the best!! They took care of everything, explained everything and provide excellent customer service. I wouldn't think of taking my car anywhere else!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361
Personally I rather spen a little more for the service
Personally I rather spen a little more for the service and care for the vehicle I sometime over look or can no longer do... I used a Groupon coupon to get my emissions and license excise sticker... Service Rep... Gibbs helped and assistant...especially with upgraded a copy of my USAA Insurance. Yeah good things sometime they be jammed up and have deal with personnel will and always a problem with finding good people... "I am happy and would recommend"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361
Great experience!
Great experience! Salesman Rick Roy was professional and honest. Also was able to get me the vehicle I originally went for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301
Quick service upon arrival, friendly and professional
Quick service upon arrival, friendly and professional attention from the intake agent, quiet, clean, and comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361
Hi I ‘m customer Toyota I want Chang the my car
Hi I ‘m customer Toyota I want Chang the my car Toyota Venza 2014 rent new car Toyota BZ EV Can you help me My name Thuy Nguyen 1706 Strahle street Philadelphia PA 19152 Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We’d be happy to discuss your options with you. Please reach out to me. Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301
Second vehicle I bought from essential city Toyota
Second vehicle I bought from essential city Toyota absolutely no complaints highly recommended for purchase and all service / parts needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Paul. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301
Rick was very helpful and paid attention to what I was...
Rick was very helpful and paid attention to what I was interested in. He made the process easy and quick. I appreciate him accommodating me so effortlessly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi and thanks for the great feedback! We're very happy that Rick was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361